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Rated 4.7 out of 5 by 112 reviewers.
Rated 5.0 out of 5.0 by Comfortable and Pet Friendly Staff was extremely helpful. The property was very Pet Friendly and clean. It has a great location and the breakfast was excellent. August 21, 2014
Rated 5.0 out of 5.0 by Comfortable room, good linens The reservation was difficult to make, I checked conformation and found it was made for the wrong month and day and year, but able to get it corrected two day prior to arrival. The phone reservation people should have better English. August 21, 2014
Rated 5.0 out of 5.0 by Wonderful hotel with great front desk service! We have stayed at many Holiday Inn Express hotels over the last few years. They are almost always very good and a great value. But this HIE in Childress has set the bar even higher. The biggest difference I noticed was the friendly, helpful attitude of the ladies working at the front desk. They were smiling, asked about us and our travels, were interested in us and truly appeared to want to be helpful. Check in was very smooth, but their positive attitudes just set the mood for our stay there. When we left for dinner a short time later, as we walked past the counter we were asked if we were settling in well, which was a nice touch. The following morning when we checked out a different person was at the counter, but she was equally friendly and kind. This is an above-and-beyond feature you don't see at many hotels, even other HIE hotels. The lady that helped us at check in had short blond hair, was a little bit heavy set, and light skinned. She was young ... 20's I think. I wish I had asked her name so she could receive a pat on the back. The lady that checked us out the next morning was older, had short hair, and was also a little heavy set. Both very sweet, friendly and helpful. I would highly recommend this hotel in Childress to anyone. August 20, 2014
Rated 4.0 out of 5.0 by Clean room and good breakfast The room was clean and the furniture was in good shape. The breakfast area was clean, the ladies were cleaning tables are they were vacated. Breakfast selection and food were good. August 19, 2014
Rated 5.0 out of 5.0 by Friendly and professional staff I stayed at a number of hotels this past summer while traveling for work - 8 weeks on the road and every night a different hotel. This HIE was by far one of the best in terms of service and overall experience. Kudos to the team in Childress for understanding the importance of customer service and the true meaning of hospitality. August 14, 2014
Rated 5.0 out of 5.0 by Last night of our summer vacation :( We were traveling on a long trip and we stay at Holiday Inn's often because we are Reward members. This property being Pet Friendly was the main reason for our stay because we do not go anywhere without our 4 legged son...lol The room was very clean, the front desk check in was great and the breakfast was amazing! In all the places we have been....one of the best! Our only complaint was the discomfort of the mattress. We had a restless night, but we survived. August 11, 2014
Rated 5.0 out of 5.0 by Late arrival Experience was great. Clean room, nice staff, great overall August 10, 2014
Rated 5.0 out of 5.0 by Very nice motel with helpful service. Our stay was very comfortable. The service was good and everything was very clean. The bed was comfortable and the room quiet. However, the motel is hard to find, you have to know that you need to go through the Walmart parking lot to get to it. I had read that on other reviews when I made the reservation so I knew that ahead of time. The other problem is that there is no place to eat close by but the front desk told us that they are building something so maybe in a year or so they will have something close. We had a mess up with our reservations but the girl at the front desk was very helpful and with a little time got the problem taken care of to our satisfaction. August 10, 2014
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