Rated 4.7 out of 5 by 108
Rated 5.0 out of 5.0 by SYJ2014 Friendly and professional staff
I stayed at a number of hotels this past summer while traveling for work - 8 weeks on the road and every night a different hotel. This HIE was by far one of the best in terms of service and overall experience. Kudos to the team in Childress for understanding the importance of customer service and the true meaning of hospitality.
August 14, 2014
Rated 5.0 out of 5.0 by Happypuppy Last night of our summer vacation :(
We were traveling on a long trip and we stay at Holiday Inn's often because we are Reward members.
This property being Pet Friendly was the main reason for our stay because we do not go anywhere without our 4 legged son...lol
The room was very clean, the front desk check in was great and the breakfast was amazing! In all the places we have been....one of the best!
Our only complaint was the discomfort of the mattress. We had a restless night, but we survived.
August 11, 2014
Rated 5.0 out of 5.0 by TimV60 Late arrival
Experience was great. Clean room, nice staff, great overall
August 10, 2014
Rated 5.0 out of 5.0 by Dort5775 Very nice motel with helpful service.
Our stay was very comfortable. The service was good and everything was very clean. The bed was comfortable and the room quiet. However, the motel is hard to find, you have to know that you need to go through the Walmart parking lot to get to it. I had read that on other reviews when I made the reservation so I knew that ahead of time. The other problem is that there is no place to eat close by but the front desk told us that they are building something so maybe in a year or so they will have something close. We had a mess up with our reservations but the girl at the front desk was very helpful and with a little time got the problem taken care of to our satisfaction.
August 10, 2014
Rated 4.0 out of 5.0 by Sleepy456 Traveler1372
The staff is excellent and went out of their way to assist us in a pleasant stay. Everything was great except the carpet had a residue if you walked barefoot. Sort of like too much soap left from cleaning. Other than that, it was a good experience and I would recommend this hotel.
August 7, 2014
Rated 4.0 out of 5.0 by WKHCBH Staff Tried to Fix Our Problems
Because the Media/Internet was problematic and because our room was not cleaned before 3:00 on our second day I can't give this property a 10 rating and the cost was too high for the value received. The staff was accommodating in trying to fix the problems. I had to ask to have our bathroom cleaned and restocked because we came in tired from a meeting and wanting to take a nap at nearly 3:00 and the room had not been touched. I asked the maid who was two doors down to do our bathroom next and she had to ask permission from someone. They did come do our bathroom and asked if we wanted the beds made-which we didn't because we wanted to take a nap.
August 5, 2014
Rated 5.0 out of 5.0 by fsh4men great hotel
Very impressed with comfort, cleanliness, and service at this hotel. Entrance from highway was a little difficult to find coming from the south. We passed it and had to turn around and go back.
August 2, 2014
Rated 5.0 out of 5.0 by Impatience Holiday Inn Express 5 STARS
It was 101 when we were in Childress for a family reunion this summer. Air conditioning in rooms worked great. In room refrigerators kept drinks very cold. The bathrooms were clean and beds were crisp and fresh. Kids enjoyed the swimming pool area and it was kept neat and tidy. Free bottled water and fresh baked cookies were available at front desk in the afternoon.
July 30, 2014