Rated 4.6 out of 5 by 171
Rated 5.0 out of 5.0 by Cindy Ann Always feel welcome, friendly professional staff, super customer service!!
I stay at HIE Chillicothe at least 2x monthly over the past ~2 years. This hotel sits behind a closed Bob Evans and a closed Shell gas station. The property is meticulously maintained both in the public areas as well as in the rooms.
There is a fresh clean smell (not of disinfectant). Bathrooms are spotless. The towels are thick and ample size. The beds and pillows are comfortable, bed linens are fresh smelling and soft. The fitness center and the indoor salt water pool are both well maintained. The parking lot is well lit at night. There is a great variety of breakfast items including a pancake machine, delicious, warm cinnamon rolls, well cooked, real bacon and sausage as well as healthier choices and good brewed coffee. Elsa AKA The Breakfast Lady keeps everything well stocked from 600am to 10am. She truly loves her job and is always friendly and attentive to your needs. Any concerns are small, graciously taken care of on the spot by the staff. The manager and all the staff take pride in providing great customer service.
Even when fully booked, the hotel is extremely quiet. It is close to Rt 23 and Rt 35, highway noise in minimal. I work 2nd and 3rd shift and am able to have quiet, restful sleep in the mornings in rooms near the lobby. Many business reviewers state they will drive further from work sites to stay here.
April 11, 2015
Rated 5.0 out of 5.0 by 4ab53 Chillicothe
Very clean rooms and comfortable rooms. Good breakfast and coffee. Great friendly staff at front desk and breakfast area. Close to downtown.
April 10, 2015
Rated 4.0 out of 5.0 by Katie1124 Clean and comfortable
This hotel is new and the staff is helpful. If you want the full breakfast, go down early or you may find there is not a lot left. Convenient to highway.
April 7, 2015
Rated 5.0 out of 5.0 by br1988 Holiday Inn
Hotel was great. Staff very friendly. I would definitely recommend this hotel to others. It was very convenient and the complimentary breakfast was good.
April 3, 2015
Rated 5.0 out of 5.0 by bdubsdsp Staff and stay made this a great value!
Cannot argue with the stay I had. The staff has been some of the friendliest I have encountered, and the accommodations were just right. I also forgot all of my toiletries for my trip and the staff was willing to go to the store for me to pick up what they didn't have!
March 30, 2015
Rated 5.0 out of 5.0 by DB3012 Great for Last Minute Stay
I wasn't planning on staying but I am glad I did. The staff was friendly, helpful, respectful. I was able to have peace and quiet.
March 25, 2015
Rated 5.0 out of 5.0 by Kahuna825 Excellent hotel
Excellent hotel, good friendly staff. Breakfast is good quality, got what was expected. Clean rooms and quiet. I always think that hotels are overpriced a little, but value is good here compared to others. Would stay again with no problem.
March 25, 2015
Rated 3.0 out of 5.0 by Password99 Convenient location
Clean and convenient location for either leisure or business trips. I have used this hotel since it's opening for both leisure and business trips in the area.
March 20, 2015