Rated 4.6 out of 5 by 57
Rated 4.0 out of 5.0 by Longtripstayover Comfortable hotel, great hospitality.
My son and I stayed overnight in the midst of a long road trip. The room was clean and comfortable (though the acoustics are not great with hard tile next to the suite door); the breakfast was pretty good. What made the experience for us was Elsa - she checked us in when we arrived and then hosted breakfast. She clearly enjoys her job and takes pride in making guests feel welcome and at home. I think that kind of hospitality is rare and it makes a difference!
November 30, 2013
Rated 5.0 out of 5.0 by LRriette Like home
Its like staying at home. Have there for several weeks this year and he staff makes the staff makes the stay great.
November 24, 2013
Rated 4.0 out of 5.0 by Sharon1969 Very nice stay overall
The stay was nice and quiet however the hotel clerks at the front counter were not very friendly. They seemed to be in a rush (even though we were the only guests checking in) and were pretty rude. I had to even tell the lady to not throw my credit card at me and to place it in my hand since I was holding it out to receive it back from her. I also asked for 2 rooms beside each other and was promised this but they were not. (minor detail)
I still had a good stay however.
November 18, 2013
Rated 5.0 out of 5.0 by PattiLou Friendly staff
Thumbs up for the breakfast manager...food was great and she kept the place spotless..a chore when the place was full of children, and spills were prevalent.
November 12, 2013
Rated 5.0 out of 5.0 by JimmieLee Another great night at HIE!
I rolled into the hotel at around 3:00 AM. I was ready to get to sleep and wanting to avoid any hassles that stood between me and a bed. The Holiday Inn Express delivered. They were easy to find, check in was a snap, the room was clean (of course), quiet and comfortable.
November 5, 2013
Rated 5.0 out of 5.0 by Gmax4 October Stay
Not only was the front desk staff welcoming, and the room comfortable, but we were greeted by the staff at the breakfast buffet and when we finished and were leaving, the staff member made a point of coming to us and speaking to us to have a great day and invited us to return to your facility!!
How kind and friendly.
October 25, 2013
Rated 4.0 out of 5.0 by glpatt Enjoyed the check in
When we checked in, the desk clerk gave us snacks and water. We asked if he would recommend a place to eat. He suggested Canal City Smokehouse. It was excellent and we really enjoyed it. Thanks to the desk clerk for the great recommendation.
October 23, 2013
Rated 5.0 out of 5.0 by LRriette Staff and Hotel
The staff is friendly and makes you feel at home. Always wiling o Assist with anything you encounter
October 23, 2013