Rated 4.6 out of 5 by 59
Rated 5.0 out of 5.0 by Yamamotosama Great staff and great room with only a small twist...
The location is just right. Right off the highway. The facility is modern and clean. The place was clean and our room was wonderful. More importantly the bathroom was clean and new. The staff was great. The breakfast was good.
The only problem was that our room smelled like smoke. Perhaps it wasn't used for a while.
More importantly the mornings were wonderful because of Elsa. As a fellow Filipino it was nice to see another friendly place. She was so courteous and one of the most hard working ladies I have seen. I hope the management will bring her up the ranks because she is A PEOPLE PERSON! She needs to be the one greeting people. Very few people take pride in what they do and she is one of them.
Thank you Elsa for making our stay awesome.
The Filipino and German couple :)
December 6, 2013
Rated 5.0 out of 5.0 by Colorado1980 It shows that the management takes pride in this hotel.
We had read positive reviews on this hotel before booking, and we were also very pleased with our stay. The hotel is well decorated, very clean and I'm guessing has been recently remodeled. It does have a very nice breakfast included in the cost and the lady who manages it is very nice. Just my personal preference, I always like having the sink outside of the toilet/shower area, and this was not set up that way. However, we would definitely stay here again and would highly recommend.
December 5, 2013
Rated 4.0 out of 5.0 by Longtripstayover Comfortable hotel, great hospitality.
My son and I stayed overnight in the midst of a long road trip. The room was clean and comfortable (though the acoustics are not great with hard tile next to the suite door); the breakfast was pretty good. What made the experience for us was Elsa - she checked us in when we arrived and then hosted breakfast. She clearly enjoys her job and takes pride in making guests feel welcome and at home. I think that kind of hospitality is rare and it makes a difference!
November 30, 2013
Rated 5.0 out of 5.0 by LRriette Like home
Its like staying at home. Have there for several weeks this year and he staff makes the staff makes the stay great.
November 24, 2013
Rated 4.0 out of 5.0 by Sharon1969 Very nice stay overall
The stay was nice and quiet however the hotel clerks at the front counter were not very friendly. They seemed to be in a rush (even though we were the only guests checking in) and were pretty rude. I had to even tell the lady to not throw my credit card at me and to place it in my hand since I was holding it out to receive it back from her. I also asked for 2 rooms beside each other and was promised this but they were not. (minor detail)
I still had a good stay however.
November 18, 2013
Rated 5.0 out of 5.0 by PattiLou Friendly staff
Thumbs up for the breakfast manager...food was great and she kept the place spotless..a chore when the place was full of children, and spills were prevalent.
November 12, 2013
Rated 5.0 out of 5.0 by JimmieLee Another great night at HIE!
I rolled into the hotel at around 3:00 AM. I was ready to get to sleep and wanting to avoid any hassles that stood between me and a bed. The Holiday Inn Express delivered. They were easy to find, check in was a snap, the room was clean (of course), quiet and comfortable.
November 5, 2013
Rated 5.0 out of 5.0 by Gmax4 October Stay
Not only was the front desk staff welcoming, and the room comfortable, but we were greeted by the staff at the breakfast buffet and when we finished and were leaving, the staff member made a point of coming to us and speaking to us to have a great day and invited us to return to your facility!!
How kind and friendly.
October 25, 2013