Rated 5.0 out of 5.0 by Candy5 Problems with business card
The check in lady was fantastic when she kept trying to run business card and it was refused. Even though she was on crutches and in pain she went out of her way to get food for my early departure, (4 am), and talked to me until the card issue was resolved. Nice experience,
March 8, 2013
Rated 2.0 out of 5.0 by JohnM2797 Lack of cleanliness
Let me start by saying that I am not a complainer and will tolerate a lot but I was pretty disapointed in my recent stay with Chillicothe Holiday Inn Express. I travel a lot for work and Holiday Inn Express Hotels are my first choice when visiting a location.
Upon my arrival, I checked in at that counter where the person on duty asked me if I wanted a wake up call. As I stood there for a moment trying to think about if I needed a wake up call (was not sure if I was in Eastern or Central Time Zone due to the fact that I am constantly in and out of different time zones and my phones do not always update to the correct time zone) I asked the person on duty what time zone we were in and the reply was "I am not sure." That set the tone for my visit.
After, declining the wake up call, I went to my first room where I was immediately greeted by the smell of smoke and stale perfurm. It smelled like someone had bought some cheap perfume to cover up the smell. I sat there for a moment thinking that I could just push through, but then realized that I would not be able to. I went back down to the front desk and asked to be moved to a different room. The front desk person had a hard time locating another room for me due to the fact that they were not sure when they had more customers coming into stay. I was actually asked by the front desk person when I would be leaving the next morning just in case the room I was moved too would be needed by another guest.
Once everything was straightened out there, I went to my second room and even though it smelt 100 times better, the room was less than adequate. The mirror had a large smudge mark in it, the books and Holiday Inn Express Marketing materials on the desk were not displayed in an organized fashion and looked like they had been just thrown onto the desk. The bathroom counter was half clean and the other half had soap residue still in place from what I would assume was the last guests. There was also a dried washcloth draped over the shower head in my bathroom. That was disgusting. The towels were tossed into the bathroom cabinets and in no sort of order. Luckily I travel with my own towel and washcloth so I did not have to use the towels that were just thrown about.
Usually, my stays in Holiday Inn Express's are great, however this experience has left me second guessing my hotel of choice when traveling.
January 14, 2013
Rated 5.0 out of 5.0 by Yee01 Highly Recommend
Very clean, Staff is awesome, from checking to leaving was very accommodating. Good Breakfast always fresh.
January 11, 2013
Rated 5.0 out of 5.0 by Mich84 Very clean and very comfortable!
This was probably the nicest, cleanest Holiday Inn Express we have ever stayed in. Staff was friendly and accomodations were great!
December 27, 2012
Rated 1.0 out of 5.0 by none123 Car broken into in parking lot
Wish we hadn't stayed here. I'm a priority club member and wanted to stay at a Holiday Inn. Woke up to find car window smashed and items missing from car. Was told this has happened before here. Thieves used a crowbar so window and door frame need to be replaced. They knew where the security cameras were so they could get in and out of parking lot without being caught. Room and breakfast fine, same as other Holiday Inns. Woman who served breakfast was very nice. Not sure if they were short staffed, but when told them car was broken into, lady behind counter wasn't surprised. They lent me a broom so I could sweep up parking lot.
December 17, 2012
Rated 5.0 out of 5.0 by Darryl65 Nice Place to Stay
I picked this location because of its proximity to Columbus, Ohio. My son & I had tickets to the Ohio State vs Michigan football game and we stayed at the Chillicothe Holiday Inn Express because it is just off the main route to Columbus and we were coming from Virginia. The access to the highway was convenient. The inn was clean, warm and secure. The room was nice and clean. The breakfast area was clean and the food was well prepared. We would stay there again in a heartbeat and highly recommend it to others.
November 29, 2012
Rated 5.0 out of 5.0 by THarri Loved the atmosphere and decor
This was the first time I had stayed in the area. I was traveling and needed to stop part way. I loved the decor of the hotel. My room was so cozy and clean. I hope to travel through Chillicothe to stay at this spot again!
November 3, 2012
Rated 5.0 out of 5.0 by Chuck1954 Very good
I had an excellent time. No problems. Breakfasts were quite good.
October 23, 2012