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Rated 4.6 out of 5 by 162 reviewers.
Rated 5.0 out of 5.0 by Nice and Friendly Staff Justin was such a nice guy and Heidi was so sweet. Being from out of town moving into a new house everything went wrong and they were so helpful with directions and information and letting our tired and lost self's get into a room as soon as possible. The recognized that I was a platinum elite member and treated me and my family so nice. January 20, 2015
Rated 4.0 out of 5.0 by Great Staff, nice breakfast! Room was very clean! Sheets were not as soft as I remember them from last time I stayed. They were a bit like sandpaper. Internet connection was much better this time, thank you! I was looking forward to the great scrambled eggs but you had omlets with peppers and onions, which I can't eat :( The selection for breakfast is very good, loved the bagels and cream cheese. The staff was very friendly when I locked myself out of my room! Thank you! January 19, 2015
Rated 4.0 out of 5.0 by Nice Very nice Holiday Inn Express. Front staff was extremely nice. Location is a bit out of the way and much more expensive for the same experience as other HIE. January 18, 2015
Rated 5.0 out of 5.0 by Great Service The service staff at the hotel was great. This was combined with a great room, breakfast, and swimming area. January 14, 2015
Rated 5.0 out of 5.0 by comfortable bed and pillow, real value for the money The location could be a little tricky with 5-6 highways converging at the same spot, but after you get there it is worth any effort put forth. I will make a real effort to stay there again if in the area. I was satisfied with all aspects of this Holiday Inn. January 13, 2015
Rated 4.0 out of 5.0 by Good Overall experience I was greeted by the most friendly employee! She answered questions I had about the area and provided excellent maps of the area. They honored my request to have a room that did not have Febreeze spray fresheners which was VERY nice! The scrambled eggs and breakfast choices were very good!!! The only thing I wish they would have had was a waffle machine. But they did have a pancake machine :) The internet was difficult to connect to initially and I had to get a cable for my computer at the front desk. I had trouble running Firefox and had to switch to Safari. The cable confined me to having to work at the desk which wasn't as comfortable as I would have liked. I plan to stay at the hotel again on my next visit to Chippewa Falls. January 5, 2015
Rated 5.0 out of 5.0 by Very comfortable bed Excellent accommodations for any time/reason. Will be staying here any time we are in the area. December 31, 2014
Rated 1.0 out of 5.0 by noisy guests While I rate this hotel"s services excellent, our stay was less than satisfactory due to noisy guests who partied and slammed doors until after 3AM on a sunday morning. We did not notify the front desk{our fault}, however there was no security staff on that night. The two biggest issues in all hotels are those heavy "slamming" doors, and inconsiderate guests. Hotels need to offer partying guests a conference room or dining/breakfast area to party or warn them about being evicted for causing a disturbance. Another member of our family, about a year and a half ago, left this hotel at 2AM, and drove 3 hours home, because a wedding party celebration got out of hand, the police were called, and the partying guests were sent down to the breakfast area. As this is probably the lowest priced hotel in the area, I will chose to stay at a more upscale hotel in the future, hoping their guest are a little more considerate. December 30, 2014
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