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Rated 4.3 out of 5 by 121 reviewers.
Rated 2.0 out of 5.0 by Not as good as hoped We contacted the hotel in advance to request a scent free/chemical free room for health reasons, and we were told this would be no problem. The hotel did provide that, but because no spray scents were used the room we were given had a strong musty smell of dampness and mould. We said this was unnaceptable and although helpful to a degree, the check-in assistant said all rooms would have this smell due to a/c being overused recently and standing water in the a/c units building up and causing the smell. Unfortunately, our request for a scent free chemical free room meant that the cleaners didnt use 'concealing sprays' in the room we requested to mask the smells. To his credit though, when we insisted on a change, the same check in assistant escorted us to 3 other rooms and we chose one with the least amount of smell...but in the most part the others all smelled too. As a regular IHG traveller, this for me was highly unusual and not something I was used to. I havnt experienced this kind of room smell in other hotels before and I am sad to have to write a bad review. Sorry. August 26, 2014
Rated 5.0 out of 5.0 by Great place for stay while visiting VA Tech The hotel was very clean and comfortable. The staff was accomodating and provided whatever was requested with friendliness and positive attitude. The room was spacious and the bathroom was modern, big and well equipped. Very pleasant experience at this hotel. August 26, 2014
Rated 5.0 out of 5.0 by Clean rooms, friendly and great continental breakfast We have stayed at this hotel many times. Always very friendly staff. The rooms are clean and comfortable. The continental breakfast is great! This hotel is convenient for shopping in Christiansburg and only about a 10 minute drive to Va Tech. August 25, 2014
Rated 5.0 out of 5.0 by Large room and comfortable bed. We have stayed at many Holiday Inn Express hotels and this one is among the very best. The gentleman who checked us in was very friendly, offered suggestions for restaurants in the area and then asked us the next day which restaurant we had chosen. We were made to feel that our visit was important to him, which happens only rarely at most hotels. Our room was quite large and comfortable. The hot breakfast choices were good and the fresh fruit both in the breakfast area and in reception when we arrived was terrific. Overall, it was very quiet except for the person walking around in the room above us, but once he/she went to bed, we had no disturbances. I would highly recommend this hotel to folks visiting the area. August 25, 2014
Rated 5.0 out of 5.0 by Friendliness of staff Breakfast bar attendant, Gerri, was just the right amount of friendly and attentive. Made sure to greet everyone and see to it that our needs were met without being intrusive. Seemed to really care that all of us got off to a good start to our day. August 25, 2014
Rated 5.0 out of 5.0 Bedding and room very comfortable...seating also very large enough. Front dest staff very effiencent August 21, 2014
Rated 5.0 out of 5.0 by Work Stop - Comfortable & Scenic Had to stay in Christiansburg for a customer event. The room was clean and comfortable and the A/C worked perfectly. Nice place to stay - August 21, 2014
Rated 5.0 out of 5.0 by Good Value For The Money Our stay was a pit stop on our way North from the South. For this stay, all we required was a clean room and a good breakfast. This hotel delivered that. We had some trouble with the mattress. It seemed to us that the mattress might need upgrading. But our personal preference is a firm mattress. The softness of the mattress may not bother others. We have stayed at hotels with memory foam mattress which was extremely comfortable. Also, we were surprised that we were not acknowledged as IHG rewards members at check-in. On the plus side, breakfast was delicious. Plenty of choices. Bottom line, if you are looking for a clean room and good breakfast at a decent price, this hotel will fill the bill. August 18, 2014
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