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Rated 4.4 out of 5 by 157 reviewers.
Rated 5.0 out of 5.0 by Great, friendly service From the time of check-in until the time of check-out, my family was met with great customer service. October 30, 2014
Rated 5.0 out of 5.0 by Christiansburg HIE We arrived in Christiansburg late Friday afternoon without reservations. We found HIE near an I81 exit. The staff was quite pleasant, the room was clean and well furnished with all we needed, and restaurants were nearby. Great experience. October 29, 2014
Rated 4.0 out of 5.0 by Average but comfortable Stayed for a visit at nearby Virginia Tech. Was able to relax after long day of touring. October 29, 2014
Rated 5.0 out of 5.0 by Great brand consistency - clean, comfortable, great service I choose hotels that consistently my expectations for the brand, and this hotel is a great example of the Holiday Inn Express and Suites brand. Clean, comfortable, easy to book, and great service from staff, including special requests. You'll pay up to stay over for a VT football game, but the location is easy (right off I-81.) if you don't want breakfast at the hotel you are limited to McDonald's in the immediate area, and the nearest Starbucks is nearly 5 miles away, but there's a Ruby Tuesday down the block. Location is perfect for easy off and easy on with gas etc. right there (Exit 118C.) VT is about 10 minutes away, as long as it's not within 5 hours of game time (football) - we would definitely stay here again. October 28, 2014
Rated 4.0 out of 5.0 by Rocky at the start but great ending Had a rocky start at check- in but the manager stepped in and corrected everything. The rooms were very clean and roomy. The staff was very friendly. Breakfast hit the spot before heading out. Will stay again. October 27, 2014
Rated 5.0 out of 5.0 by EXCELLENT Accommodations Right Next To Blacksburg I spend months on the road for work, and this was arguably the best Holiday Inn Express I've visited. The staff was incredibly friendly and helpful, the room was updated, spacious, and very clean, and the hotel is in an excellent location. Parking was a bit sparse, but that was the only minor drawback. I definitely recommend this hotel for trips to the New River Valley. October 27, 2014
Rated 5.0 out of 5.0 by Pleased with the service and room I found this hotel to be very clean and staffed by a group of very courteous and friendly employees. I was always greeted with a smile and "hello or good morning" by a variety of staff throughout the hallways and lobby. The breakfast offered a good variety of hot and cold food. Holiday Inn is becoming my first hotel choice when travelling as I am finding a consistent standard of high quality from one hotel to another. October 23, 2014
Rated 5.0 out of 5.0 by Parents weekend The Holiday Inn Express and Suites is in a convenient location just off I-81. The property is clean and well maintained the only problem we experienced was that the mattress was hard as a rock which made foe a restless night. October 23, 2014
Rated 5.0 out of 5.0 by Close to Virginia Tech Comfortable, quiet, easy to find, clean and excellent free breakfast. Small indoor pool and exercise facility was adequate. Business Center was accessible but free in room wifi worked well so I didn't use. Approximately 10 min. drive to main Blacksburg campus of Virginia Tech. Close to I-81 highway. October 22, 2014
Rated 5.0 out of 5.0 by Comfortable and relaxing enviroment. This is the 2nd time my wife and I have stayed here while traveling south. Very nice, clean and friendly. Also very convenient to the interstate. October 22, 2014
Rated 5.0 out of 5.0 by Slept well good hotel--this is the third year I have stayed here. The hotel is convenient for us on our trip north. October 15, 2014
Rated 5.0 out of 5.0 by Nice, clean and comfortable. Good place to stay for VT games! Nice rooms and beds, clean and pleasant. Breakfast is very good and lots of seating. If you book far enough in advance it is a reasonable price for a game weekend stay. October 14, 2014
Rated 5.0 out of 5.0 by Clean We stayed overnight while we were traveling. It was quick to check in and to check out. The room was clean and the breadfast was filling. October 9, 2014
Rated 4.0 out of 5.0 by Perfect Spot When Riding Down the Road Clean, comfortable and convenient. It passes all of the three Cs when you just need a place to sleep and move on. Keep it up! September 30, 2014
Rated 5.0 out of 5.0 by great stay! friendly staff---clean room---fresh, hot breakfast! September 29, 2014
Rated 5.0 out of 5.0 by Great place for a stopover We say at this Hotel every time we travel North from Florida to visit our children in NJ and NY. Comfortable rooms, attentive staff, plenty of choices and good location with plenty of choices for eatery.s and service stations. September 20, 2014
Rated 5.0 out of 5.0 by A great weekend This was a great experience-clean, quiet, comfortable and convenient. This property will be on our list for visits to the Blacksburg/Christiansburg area. September 18, 2014
Rated 4.0 out of 5.0 by Comfortable and convienient. We stopped while traveling and found this Holiday Inn Express very comfortable. We would stay here again if we come this way. September 8, 2014
Rated 5.0 out of 5.0 Another great HIE stay! This is one of our halfway points when we drive to and from our home in Florida to see relatives in upstate New York. We usually stopover in SC, NC or VA, depending on how traffic is, and how good of time we're making. Like the HIEs in Blythewood, SC and Roanoke Rapids, NC, this is an excellent values. The rooms are always clean and comfortable, the Wi-FI service always works, the free hot breakfast (for 3) is always great, and the staff at the front desk and throughout the hotel are always friendly. We won't stay anywhere else but at HIE. September 5, 2014
Rated 5.0 out of 5.0 by Breakfast variety I have celiac disease and must maintain a gluten free diet. It was a wonderful surprise to see gluten free products on the breakfast buffet! JerrI (at breakfast) was very accommodating and helpful to me in being able to safely enjoy a gluten free breakfast and have items such as a bagel or muffin. She was also very attentive in making sure that the food was well supplied and hot. Thank you for recognizing the need for gluten free alternatives. September 4, 2014
Rated 4.0 out of 5.0 by Comfortable bed, good stay Comfortable, convenient stay en route to destination. September 1, 2014
Rated 5.0 out of 5.0 by great place to stay This is easy to find from I-81 and plenty of places nearby to enjoy a meal. August 29, 2014
Rated 5.0 out of 5.0 by VT Mom--stands for VERY TIRED Mom After having schleped my son's gear up three flights of very narrow stairs at Virginia Tech to his dorm room, and multiple trips at that, I was VERY happy to have a comfortable, quiet, and clean place to come and relax for a little while. I always stay here when I visit my son at Tech and am never disappointed. August 28, 2014
Rated 4.0 out of 5.0 by Good location. We checked in about 9pm on a Sunday night and were unable to see into the room, because the light by the door didn't work. Dead bulb. Then when we went to sleep, we had to unplug the fridge, because it was too noisy, which was a drag, because I had water bottles I wanted chilled. I gave the morning manager a note with the two items and walked off. To my surprise he then caught me at breakfast and deducted 10% off my bill, since the room wasn't "up to the standard". I thought that was great, since I do like Holiday Inns and have used them in various places, including Heathrow Airport! August 28, 2014
Rated 5.0 out of 5.0 by Pretty nice place No problems. I stay at quite a few HIEs and this was one of the better ones. Not the best, but better than average. August 27, 2014
Rated 5.0 out of 5.0 by Great location, spacious room We recently stayed overnite when dropping our son off at Virginia Tech. This hotel was easy to get to, very clean and we loved the large spacious room. We will definitely be back! August 27, 2014
Rated 5.0 out of 5.0 by Another Great H.I.E. If I find I have to stay at another motel/hotel, I'm always disappointed. H.I.E. is setting the bar pretty high for its competitors. August 27, 2014
Rated 5.0 out of 5.0 by Clean bathrooms Bathrooms were spotless, room was nice and cool. Comfortable mattress, and overall feeling of cleanliness. August 26, 2014
Rated 2.0 out of 5.0 by Not as good as hoped We contacted the hotel in advance to request a scent free/chemical free room for health reasons, and we were told this would be no problem. The hotel did provide that, but because no spray scents were used the room we were given had a strong musty smell of dampness and mould. We said this was unnaceptable and although helpful to a degree, the check-in assistant said all rooms would have this smell due to a/c being overused recently and standing water in the a/c units building up and causing the smell. Unfortunately, our request for a scent free chemical free room meant that the cleaners didnt use 'concealing sprays' in the room we requested to mask the smells. To his credit though, when we insisted on a change, the same check in assistant escorted us to 3 other rooms and we chose one with the least amount of smell...but in the most part the others all smelled too. As a regular IHG traveller, this for me was highly unusual and not something I was used to. I havnt experienced this kind of room smell in other hotels before and I am sad to have to write a bad review. Sorry. August 26, 2014
Rated 5.0 out of 5.0 by Great place for stay while visiting VA Tech The hotel was very clean and comfortable. The staff was accomodating and provided whatever was requested with friendliness and positive attitude. The room was spacious and the bathroom was modern, big and well equipped. Very pleasant experience at this hotel. August 26, 2014
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