Rated 4.3 out of 5 by 61
Rated 5.0 out of 5.0 by afyrfytr50 Clean Hotel, Helpful Staff
I stayed while traveling for business. Arrived around 8:00 PM, my paperwork was ready and I was greeted as a reward club member. My room was clean and in a quiet spot, just what I needed. I had problems connecting to the internet, the guy at the front desk helped me out. The bed was comfortable and I slept well. The breakfast area was clean and well stocked. I enjoyed a warm breakfast before hitting the road for work once again.
The only problems I had were a burnt out light bulb in the bathroom and the bathtub drain was rather slow draining. But all in all it was a good stop.
November 4, 2013
Rated 4.0 out of 5.0 by knh29 Leave a light on
This was our second stay at this hotel in less than a week and part of this experience was different. The room was perfect. It was very comfortable and quiet.
Our negatives had more to do wit the reservation and arrival. We called from the road directly to the hotel to reserve a room. We were put on hold for quite a while before the lady came back on line. No apology or explanation as to the delay. We arrived after dark and although we were sure we knew where the hotel was we had a difficult time locating it because someone had forgot to turn on the lighted highway sign. The exterior and arrival area of the building were also very dark and we honestly thought there was a power outage and a little unsafe in the parking lot.
When I asked at the front desk about the lights the clerk just turned and left the desk. She returned within seconds but again no explanation or apology for any inconvenience or concerns the lack of lights might have cause.
It was a little disconcerting the rest of the night knowing the person at the front desk might be so distracted from her duties that something else more serious might occur and her reaction could cause a personal safety issue.
November 2, 2013
Rated 4.0 out of 5.0 by jwsfma101 James Spicer
I liked this hotel, very much. I only have one minor, compliant. The breakfast lady was a little too helpful. I like to relax and eat my breakfast when I wake up. She was a little too insistent on helping me with things when I didn't need or want her help.
October 27, 2013
Rated 4.0 out of 5.0 by Arnold69 A very clean and comfortable place to stay while in Christiansburg
We stayed at the Holiday Inn Express Oct. 13 to Oct. 15, 2013. The hotel was clean and comfortable.
Beds were comfortable and heater/air conditioning systems were easy to operate.
Baths and showers were new and clean.
We asked the hotel housekeepers for an extra bed cover and they quickly supplied one.
The complimentary breakfast was adequate but could use a greater quantity of selections.
The inn has a fitness room and indoor pool.
October 20, 2013
Rated 5.0 out of 5.0 by Jess04 Customer Service
Excellent customer service. I would definitely come back.
October 7, 2013
Rated 5.0 out of 5.0 by Humphrey1 Very nice hotel
My sister and I stayed at this hotel on route from PA to GA and were very tired. The beds were so comfortable and had high count sheets! Slept like a baby. Staff were extremely friendly and helpful. Had a refrigerator in the room also which was vey nice.
This was the first time that I ever was told the number of points I had and was able to use them for this stay.
October 5, 2013
Rated 3.0 out of 5.0 by marga61 Good waiter/chef service
Have to say, I was disappointed. The sheets were awful. Very coarse, almost felt like the old muslin sheets I had when I was a kid. Two dirty washcloths were left hanging over the shower rod-not pleasant. On the other hand the breakfast service was excellent. Both the chef and the waiter were very good. Suite was very roomy and comfy.
September 29, 2013
Rated 5.0 out of 5.0 by MoonEye2 Very Clean and Friendly Staff
I highly recommend this hotel for your stay. From reservation to check out was seamless. It was very comfortable and good breakfast.
September 23, 2013
Rated 4.0 out of 5.0 by RCBDAB good job
nice place thanks the pool and beakfast were great
September 12, 2013
Rated 5.0 out of 5.0 by kimfromflorida Clean and comfortable
We stayed three nights visiting a sick relative. The last thing we needed was a problematic hotel room. We were very pleased with the comfort and cleanliness of the room. The daily hot breakfast was the icing on the cake. None of us had much of an appetite but we could not pass up the breakfast. (eggs, bacon, sausage, gravy, biscuits, grits......) The staff was friendly and seemed to care about our comfort and stay. They printed out directions to several nearby restaurants for us. The video cameras in all the hallways helped us feel safe and was conducive to a good night's sleep. The beds were the most comfortable hotel beds I've ever slept in. I was able to get some work done on my ipad using the in room wi-fi. I recommend this hotel!
September 11, 2013
Rated 5.0 out of 5.0 by William6825 Very Comfortable Bed
Great stay starting with the greeting and continued friendly service from the desk clerk. He made us feel very much at home.
The room was clean, well appointed and had the signature comfortable bed which I think surpasses our sleep number bed at home. All in all, a great night's stay. I highly recommend this hotel.
September 9, 2013
Rated 4.0 out of 5.0 by COLGG Clean, Quiet and Restful
We enjoyed our stay at the Christiansburg Holiday Inn Express. Easy to get to, close to the Interstate and quiet it was ideal after a long day on the road.
September 4, 2013
Rated 4.0 out of 5.0 by Julieem Nice visit except for the sheets!
The hotel was very comfortable and nice however, I have never been to a hotel with such worn and uncomfortable sheets. They actually had nubs on them and they hurt my legs. It made me question the cleanliness and care the hotel takes of their guests.
August 29, 2013
Rated 5.0 out of 5.0 by JoyBee Va Tech Move In Day
After hauling my son and his roommate's things up 36 stairs more than 12 times to their dorm room, you could say I was one tired mama! When we checked in, since I am a priority member, I received a little package that contained a bottle of water, 2 cereal bars, a package of oatmeal cookies and some chips. We didn't realize how hungry we were until we dug in. Everything came in handy and was so much appreciated. The room was clean and comfortable and the breakfast was good. I love that breakfast is included in the price and that it isn't just cold, stale pastries. We will definitely use you again.
August 28, 2013
Rated 4.0 out of 5.0 by Jackson813 Room Location
Everything for the hotel was great except for the room location. It was locared next to access door and it was noisy all through out the night. Just hace go ensure not to get a room next to the access doors. Other than that would and will stay at the hotel again.
August 26, 2013
Rated 4.0 out of 5.0 by Catwoman1980 Great room, easy on off from 81 , great service
Trully enjoyed our stay. Too bad we did not have time to use the pool. Wish the Breakfast buffet had more seasonal fruit and whole grain selections.
August 23, 2013
Rated 5.0 out of 5.0 by GRAR Excellent Venue, Handy Location on I-81
Easy on/off I-85, with hotel about a half mile east of exit, yet plenty quiet.
Our 1st stay here outbound was so pleasant, we routed ourselves this way when returning home, and were exceptionally satisfied both times.
Be careful when making reservations here, because there is another Holiday Inn-Christiansburg, which gets a little confusing: We placed our 2d reservation through the toll-free number, but probably didn't emphasize the "Express" part of the location name, and found our reservation was at the wrong hotel. The "Express" staff went to work immediately to make the necessary change, and all was straightened out in just a few minutes.
Hot breakfast was excellent.
August 19, 2013
Rated 4.0 out of 5.0 by Windup Clean and confortable
We were traveling to a destination and reserved a room here. I am sure I asked for a King Bed and we got a room with 2 queen beds. No big deal for one night. At 3 AM the fire alarm went off. They said a faulty smoke detector caused the problem.
August 17, 2013
Rated 5.0 out of 5.0 by Dmck Overnight stay
The bed was great! The room was clean. The bathroom was nice, spacious and the towels were soft.
The room was quiet and no hall noise was audible.
The gym was amazing! Great equipment. Weights were brand new and all sizes!! Fabulous space!
August 16, 2013
Rated 5.0 out of 5.0 by JT12345 Great customer service.
The front desk representative was very pleasant. This was the first time I ever used the laundry facilities. So, I do not know if this is customary or if the employee was going above and beyond, but he located my room close to the laundry facilities and provided detergent and fabric sheet products. I thought this was very thoughtful and most convenient.
In addition, the room was quiet and comfortable and the breakfast was delicious. I was pleased with my stay. I recommend this hotel to anyone visiting the area.
August 16, 2013
Rated 2.0 out of 5.0 by woody571 pancakes were a joke!
The sheets in the room looked old and worn out. There was problems with the tv service. pillows were not up to previous HI standards and I have stayed in a lot of them thru the years.
August 13, 2013
Rated 5.0 out of 5.0 by Butterfly30 Great rooms
I was in Christiansburg for personal reasons and the staff was very helpful letting me know the best places to eat and how to get there. They're very friendly, eager to help and accommodate your needs. If I were to ever be in Christiansburg again, I'd stay at this hotel. The only thing that I didn't like was the bottom sheet was a little worn and had some "knots" on it. Other than that, loved the hotel.
August 13, 2013
Rated 1.0 out of 5.0 by AngryandFrostrated Angry and Frostrated
- locked in the room price during on-line reservations;
- hotel changed the nightly price without notifing in advance knowing that there is "high demand" on rooms that weekend and we did not had a choice but to stay there and pay more
- totally unprofessional; totally wrong
August 12, 2013
Rated 5.0 out of 5.0 by Bikergrunt Excellent service
I stayed at the Christiansburg Holiday Inn Express twice in two weeks. Once for business and once for a family trip. Both times were for multiple days. Both stays were very nice simply due to the professional and welcoming staff. I highly recommend this Holiday Inn Express.
August 9, 2013
Rated 1.0 out of 5.0 by MSS11 Very disappointing stay - king instead of 2 queens for 4!!!
We made reservations for in early July for our stay and booked a room though Holiday Inn's website for two (2) queen beds as there were four of us traveling together for Thurs., Fri., and Sat. nights. The room type showed on our reservation until the day we checked in. Apparently the hotel decided they would rather put us in a room w/ just a king bed. The night attendant indicated he could not put us in the room we had reserved as he would get "written up" and that the decision to change our room was made earlier that day. There was in fact a room w/ two (2) queens available for that Thurs. but if we were to switch for that night would have to move back to the king room for Fri. & Sat. evenings as that room was reserved for the weekend, although not for us who had also reserved a room with two (2) queens. We worked on this for two (2) hours Thurs. night w/ the hotel, Reservations and Customer Service before we finally gave up. While in the lobby also heard two (2) other parties with the same issue on that Sat. Obviously the hotel has a problem w/ their room inventory/booking systems as this appears to be quite common. I'm also a IGH Platinum Memeber and this was never acknowledged.
August 5, 2013
Rated 3.0 out of 5.0 by Djayd24 A little loud
First we opened the fridge and it was not cleaned. There was left over food and sodas. The people next to us were slamming doors at 130 am and then the fire alarm went off at 3 am. Didn't sleep very well.
August 4, 2013
Rated 2.0 out of 5.0 by karenandtim Staff is unfriendly
The front desk staff was awful. Did not feel welcomed and would not choose this hotel again
July 28, 2013
Rated 5.0 out of 5.0 by busvisitor Comfortable & convenient
This was an excellant hotel and I will use it again in future.
July 26, 2013
Rated 5.0 out of 5.0 by miller70 manager's above the call
late night request for "any bottled water" got me a stapled bag with manager"s own personal snack bars and bottled water without hesitation!!
July 25, 2013
Rated 5.0 out of 5.0 by ross223 Great Stay
We where very pleased with everything! The room was clean and comfortable. Breakfast was great. Staff very friendly.
July 10, 2013