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Rated 4.4 out of 5 by 139 reviewers.
Rated 3.0 out of 5.0 by It didn't start out good, but it ended pretty good I showed up at 2pm and the computers were down, but they gave me my key and told me to come back in twenty minutes. Which was fine since we were early. We went to lunch and came back at like 3pm. Went to our room, and the maid was on the phone. Once she realized we were there she hurried and cleaned it. The shower was extremely small but the hotel was in a good location and convenient to VATech and plenty restaraunts. If you are a club member, don't expect any recognition. May 30, 2014
Rated 5.0 out of 5.0 by A relaxing night away from home I travel often for business and look forward to a good nights rest when I check into my hotel room. The Holiday Inn Express was beautifully decorated, the staff was courteous, my room was clean and comfortable and I slept soundly. the hotel is close to everything, so I was able to grab a bite and hit the road in the morning without problems. I had a very relaxing night away from home. May 6, 2014
Rated 5.0 out of 5.0 by Great service. The front desk was friendly. Bobby was so friendly he made us feel like home. I would tell anyone this place was a good place to stay. Clean, friendly. I liked the work out room too. March 31, 2014
Rated 5.0 out of 5.0 by It is a good inn Service was great. Real nice personnel. A good location to stop. for the night. March 21, 2014
Rated 1.0 out of 5.0 by Noisy Neighbors Swimmers and Gymnast Decent rooms and cleanliness, but the major problems was from the neighbors rooms adjacent with me and my girlfriend. They kept us up all night and we actually called the front desk at 2am and nothing was done. Compalined the next day to find out they try to keep teams and such together well ok but what were me and my gf doing there so close to them, only received $17 back and was told to ask to move if it happened again. Why should we have to move we were there first. February 26, 2014
Rated 2.0 out of 5.0 by Expected better. Had a disappointing experience for several reasons...the pool was nit able to be used because the heater was not working, we had very little to no hot water during the entire stay and the beds were not very comfortable, the pillows were great and clean but the bed and linens were not so great. I am not normally a person to complain but not having hot water inn the middle of winter is not good either. January 29, 2014
Rated 2.0 out of 5.0 by Not the Greatest Experience Arrived around 6pm after a long day of work, up since 5am everything went fine with check in. I checked into my room and went to work out in the fitness center, afterwards I went back to my room only to find there was no hot water. I called the front desk and was polite about it. The lady said they had been having issues with no hot water and offered to place me in another room. (not sure how you don't know which rooms do and don't have hot water, it's January# I recieved another room key and was upgraded for free. I entered my 2nd room only to find it hadn't been cleaned. There was newspaper on the floor, open Gatorade bottles, potato chips on the floor, etc. I then went back downstairs and informed the lady again politely #too tired to get upset), and after about 10 minutes was given another room, that had both hot water and was clean. Needless to say it was around 8:30pm now and I was really too tired to be upset or complain. I was unpleased with the situation and the fact that they assigned customers to room without any hot water, or checking to ensure they were properly cleaned. I've stayed many times at Holiday Inn Express but this was the worst. It was a nice hotel, but staff wasn't 100% on top of their game. January 24, 2014
Rated 5.0 out of 5.0 by Great Short Notice Stop We had a tire blow out on the interstate and couldn't get it fixed until the next morning. Called up HIE at Christiansburg and they had two rooms ready to go. The rooms were neat and having an indoor pool was a nice touch for the kids. Had breakfast in the morning and went on our way. Good stop all in all. January 2, 2014
Rated 5.0 out of 5.0 by room nicely appointed, clean, bed very comfortable, nice breakfast, helpful staff. January 2, 2014
Rated 5.0 out of 5.0 by Great place to stay Large rooms.....seemed fairly new. Great place to stay. Would definitely come back. I love the happy front desk workers. Nice to see a smile when you walk in. THANKS! December 27, 2013
Rated 4.0 out of 5.0 by Platinum Elite The property was very nice. The desk clerk was anything but professional. We were a late arrival, after 10 pm. The desk clerk never made eye contact with me and really seemed indifferent as to our being a guest. The beds and rooms were very nice. December 6, 2013
Rated 5.0 out of 5.0 by Christiansburg Holiday Inn Express Another great stay at the Christiansburg Holiday Inn Express. We stay here often. The rooms are always clean, the food is always good, and the staff members, especially Manager Allen, are always friendly and helpful. November 23, 2013
Rated 5.0 out of 5.0 by Warm welcome Very nice staff, very pleased with my reception. Would stay again. November 18, 2013
Rated 5.0 out of 5.0 by A pleasant place to stay We were very pleased with our stay at this Holiday Inn Express. The only complaint that I could have, and I realize that this is very little, is that the hard boiled eggs were frozen when I took two for my breakfast. I LOVE hard boiled eggs, but I rarely make them at home. Therefore, I really look forward to having them when we travel and stay at Holiday Inn Express. Oh well.... next time... Incidentally, the gentleman who was at the front desk was delightful -- very helpful and very funny. He was welcome relief after a long day traveling. November 17, 2013
Rated 4.0 out of 5.0 by Quite satisfied. Check in was very simple. Our room was ready and clean. The location was very easy to find and convenient for our trip. Also, the "real breakfast" they provided was very nice vs. Continental breakfast offered elsewhere. I would definitely recoomend this hotel. November 10, 2013
Rated 5.0 out of 5.0 by Clean and comfortable A great spot for an overnight stop while on the road. Just off the interstate with good restaurants not too far away. The staff were friendly and the room clean and comfortable. Breakfast was the usual HI Express fare but adequate. November 8, 2013
Rated 5.0 out of 5.0 by Great Front Staff Property was clean and well maintained. Easy access off 81. The gentleman working the front desk was great, I had forgotten a few essentials and he was happy to help get me straightened out with a smile. November 6, 2013
Rated 5.0 out of 5.0 by Excellent ! Could not be better. Every aspect of the stay met or exceeded our expectations. November 5, 2013
Rated 5.0 out of 5.0 by Clean Hotel, Helpful Staff I stayed while traveling for business. Arrived around 8:00 PM, my paperwork was ready and I was greeted as a reward club member. My room was clean and in a quiet spot, just what I needed. I had problems connecting to the internet, the guy at the front desk helped me out. The bed was comfortable and I slept well. The breakfast area was clean and well stocked. I enjoyed a warm breakfast before hitting the road for work once again. The only problems I had were a burnt out light bulb in the bathroom and the bathtub drain was rather slow draining. But all in all it was a good stop. November 4, 2013
Rated 4.0 out of 5.0 by Leave a light on This was our second stay at this hotel in less than a week and part of this experience was different. The room was perfect. It was very comfortable and quiet. Our negatives had more to do wit the reservation and arrival. We called from the road directly to the hotel to reserve a room. We were put on hold for quite a while before the lady came back on line. No apology or explanation as to the delay. We arrived after dark and although we were sure we knew where the hotel was we had a difficult time locating it because someone had forgot to turn on the lighted highway sign. The exterior and arrival area of the building were also very dark and we honestly thought there was a power outage and a little unsafe in the parking lot. When I asked at the front desk about the lights the clerk just turned and left the desk. She returned within seconds but again no explanation or apology for any inconvenience or concerns the lack of lights might have cause. It was a little disconcerting the rest of the night knowing the person at the front desk might be so distracted from her duties that something else more serious might occur and her reaction could cause a personal safety issue. November 2, 2013
Rated 4.0 out of 5.0 by James Spicer I liked this hotel, very much. I only have one minor, compliant. The breakfast lady was a little too helpful. I like to relax and eat my breakfast when I wake up. She was a little too insistent on helping me with things when I didn't need or want her help. October 27, 2013
Rated 4.0 out of 5.0 by A very clean and comfortable place to stay while in Christiansburg We stayed at the Holiday Inn Express Oct. 13 to Oct. 15, 2013. The hotel was clean and comfortable. Beds were comfortable and heater/air conditioning systems were easy to operate. Baths and showers were new and clean. We asked the hotel housekeepers for an extra bed cover and they quickly supplied one. The complimentary breakfast was adequate but could use a greater quantity of selections. The inn has a fitness room and indoor pool. October 20, 2013
Rated 5.0 out of 5.0 by Customer Service Excellent customer service. I would definitely come back. October 7, 2013
Rated 5.0 out of 5.0 by Very nice hotel My sister and I stayed at this hotel on route from PA to GA and were very tired. The beds were so comfortable and had high count sheets! Slept like a baby. Staff were extremely friendly and helpful. Had a refrigerator in the room also which was vey nice. This was the first time that I ever was told the number of points I had and was able to use them for this stay. October 5, 2013
Rated 3.0 out of 5.0 by Good waiter/chef service Have to say, I was disappointed. The sheets were awful. Very coarse, almost felt like the old muslin sheets I had when I was a kid. Two dirty washcloths were left hanging over the shower rod-not pleasant. On the other hand the breakfast service was excellent. Both the chef and the waiter were very good. Suite was very roomy and comfy. September 29, 2013
Rated 5.0 out of 5.0 by Very Clean and Friendly Staff I highly recommend this hotel for your stay. From reservation to check out was seamless. It was very comfortable and good breakfast. September 23, 2013
Rated 4.0 out of 5.0 by good job nice place thanks the pool and beakfast were great September 12, 2013
Rated 5.0 out of 5.0 by Clean and comfortable We stayed three nights visiting a sick relative. The last thing we needed was a problematic hotel room. We were very pleased with the comfort and cleanliness of the room. The daily hot breakfast was the icing on the cake. None of us had much of an appetite but we could not pass up the breakfast. (eggs, bacon, sausage, gravy, biscuits, grits......) The staff was friendly and seemed to care about our comfort and stay. They printed out directions to several nearby restaurants for us. The video cameras in all the hallways helped us feel safe and was conducive to a good night's sleep. The beds were the most comfortable hotel beds I've ever slept in. I was able to get some work done on my ipad using the in room wi-fi. I recommend this hotel! September 11, 2013
Rated 5.0 out of 5.0 by Very Comfortable Bed Great stay starting with the greeting and continued friendly service from the desk clerk. He made us feel very much at home. The room was clean, well appointed and had the signature comfortable bed which I think surpasses our sleep number bed at home. All in all, a great night's stay. I highly recommend this hotel. September 9, 2013
Rated 4.0 out of 5.0 by Clean, Quiet and Restful We enjoyed our stay at the Christiansburg Holiday Inn Express. Easy to get to, close to the Interstate and quiet it was ideal after a long day on the road. September 4, 2013
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