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Rated 4.5 out of 5 by 178 reviewers.
Rated 5.0 out of 5.0 by Excellent Pillows The pillows on the bed were wonderful. It's very hard to find decent pillows in a hotel room these days! April 23, 2015
Rated 5.0 out of 5.0 by Awesome and great service My stay was very warm and pleasant. The staff that works there are wonderful. I couldn't ask for better service. Every stay I have been welcome greeting and big smiles. This is why I make Holiday Inn Express my place to stay away from home. April 22, 2015
Rated 3.0 out of 5.0 by Average This property did not meet the expectations that I have for a Holiday Inn. I thought it was a little expensive for an average hotel and I was a little underwhelmed with the staff at the front desk. April 21, 2015
Rated 5.0 out of 5.0 by Clean and friendly Very clean and extremely friendly staff, area is ok. April 20, 2015
Rated 5.0 out of 5.0 by Excelente lugar en Chula Vista Existen opciones más baratas en los alrededores, pero si buscas un hotel libre humo de tabaco, silencioso y sobre todo con una atención de calidad, sin duda esta es la opción. April 20, 2015
Rated 5.0 out of 5.0 by Always Good Your HIE location provide our family with the rest and relaxation that we were looking for. April 17, 2015
Rated 5.0 out of 5.0 by Great Service Great Staff Having read previous reviews we were very happy to meet Carlos at the front desk. A friendly, helpful man who solves all the problems that tourists encounter. It was a pleasure to see him every day. He would ask what we were planning and then offer helpful tips to make our journey easier. All the staff were wonderful however Carlos stands out as the true professional. He made our stay In Chula Vista much better by being himself. April 17, 2015
Rated 4.0 out of 5.0 by Carlos is a shining star We checked in tired from a long day and were not expecting anything extraordinary, however when Carlos stepped up to the desk to check us in, his smile lit up the whole room and his manner was so warm and welcoming that it immediately felt like we walked into a good friend's home. The room itself was rather small in comparison to other HIE's we have stayed at in the past and was lacking some outlets which seems to be needed these days with all the electronics people (including ourselves)carry with them. The mattress was also firmer then other hotels but I know this is one of those very subjective things so really no big deal. Also the air conditioner fan would not stay on but instead cycle on and off so this did not make for a very restful night. Breakfast choices were the same old same old as you always get at HIE so if you stay frequently at HIE's when traveling then it does get old and tired. Besides these few small details everything else was perfect for our two night stay. Housekeeping was on top of it and our room was always freshened up even if we came back early in the day. There are several good restaurants within easy walking distance and a large mall if you need to shop or want to buy anything. Many attractions are also within and easy drive from this location. Thank you again to Carlos he is a real asset to this hotel. April 16, 2015
  • 2015-04-24T12:25:37.502-05:00
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