Rated 4.5 out of 5 by 41
Rated 5.0 out of 5.0 by DannyG Exceptional Staff for a "chain" hotel
We have made this our favorite hotel in the San Diego area. The staff is exceptional. The moment you check in to the time that you check out it feels like family has welcomed you into their home.
Yes, you can find a less expensive place to stay near by, however this Holiday Inn Express is a diamond.
August 17, 2013
Rated 5.0 out of 5.0 by Dan88888 Great Value
Quiet, comfortable rooms. We had 6 adults sharing a suite and the staff had six towels already in the room. The staff readily accommodated our request for a late checkout. Liked the automated pancake maker at breakfast--they turned out nicely.
August 16, 2013
Rated 5.0 out of 5.0 by brittany21 Comfortable bed and Friendly Staff
I loved everything about this hotel. The only unpleasant part of my trip was the guests at the pool being very loud, but the pool closed at 10 p.m so it wasnt that bad.
August 16, 2013
Rated 5.0 out of 5.0 by Happycamper10 Very good value
Friendly staff, clean quite room and excellent breakfast!
August 16, 2013
Rated 4.0 out of 5.0 by anirtap My Stay
The staff was excellent, very warm, welcoming and helpful. I wasn't pleased with the location although I did appreciate seeing security personnel there in the evening. Had I known ahead of time what the surrounding area was like I would have booked a room elsewhere.
The hotel could do with a re-vamp of the elevator and carpeting.
August 15, 2013
Rated 4.0 out of 5.0 by Mindy5 Pool area very nice and room wax clean and comfortable!
Very nice hotel and would stay again when in the area
August 11, 2013
Rated 5.0 out of 5.0 by Sam21 nice and clean, great service
Carlos at the front desk made us feel right at home the minute we walked through the front doors. Rooms were very comfortable and clean. Great breakfast too. Also, hotel is located near the tram that wii take you right to Petco Park in just a matter of minutes, or any where else for that matter. I would highly recommend this hotel.
August 4, 2013
Rated 4.0 out of 5.0 by panhead clean, comfortable, staff was great.
rooms are a little too small but it was a great stay.
July 26, 2013
Rated 5.0 out of 5.0 by CarlosH Clean comfortable room
Clean comfortable room. Quiet eventhough my room was next to the conference room and an event was going on there. overall good value
July 17, 2013
Rated 5.0 out of 5.0 by 2013happy Convenient and clean
Convenient for our trip to airport. Very clean and
July 11, 2013
Rated 4.0 out of 5.0 by Sunny52 Overall Experience
Very good internet and WiFi service. Swimming pool and facility is very clean. Staff and service is commendable.
July 8, 2013
Rated 4.0 out of 5.0 by vac2013 great sevice
Checking in was easy and fast. great customer service.
My kids love the pool and exercise room. Overall great sevice.
July 4, 2013
Rated 5.0 out of 5.0 by derfloop Fred
This is a very nice hotel and is very clean. I would recommend it to any traveler.
July 2, 2013
Rated 4.0 out of 5.0 by Charlie35r35 Great service
All accomodations requested were already in the room. Very friendly staff.
June 25, 2013
Rated 4.0 out of 5.0 by Tarbaby 5 day Home Away From Home
I have always had good experiences at Holiday Inn Express. And this stay was no exception! The staff was very friendly and helpful. Loved the variety of breakfast food choices as I am diabetic and need a balance of protein and carbs. The swag bag at check-in was an extra perk. My room was nicely appointed with a very comfortable bed, updated TV and many stations. I would definitely recommend this property.
June 19, 2013
Rated 5.0 out of 5.0 by Bajapi Great Stay
Excellent front desk employees. The room was clean and the bathroom as well. Enjoyed out stay here again if in the area.
June 19, 2013
Rated 5.0 out of 5.0 by RayGe Helpful night staff
We arrived late at night after flying into SanDiego. The staff helped us with our bags, got and helped set up a crib, and found us a place to park near the door. We were tired and the the extra help was greatly appreciated. It was all done with a very positive attitude.
June 17, 2013
Rated 4.0 out of 5.0 by Deedee1 Good value; accommodating staff
Attractive; clean; courteous and accommodating staff; good value in San Diego area and close to main highways; good breakfast choices. Our room was down the hall from the ice machine which made noises and people used it at late hours; that was somewhat annoying but not a deal-breaker; my husband didn't seem to notice it. Glad we weren't next to it, though. I would stay in this hotel again - in another room - if we were to need local lodging again.
June 14, 2013
Rated 5.0 out of 5.0 by nguyenta Excellent hotel in Chula Vista
My family and I stayed at this Holiday Inn Express as a Priority Club member for 3 nights in June. I received a goodie bag when I checked in. That was very nice of the hotel!. The hotel honored my request for upper floor room. Several restaurants are within walking distance of the hotel, especially Wendy's restaurant. Breakfast was excellent for 3 mornings. Room service was excellent. The only downside to the hotel is the internet speed is very slow, especially when I'm used to high-speed internet at home. Ice machine is only on 1st & 3rd floor, a big inconvenience as I was on 4th floor. Lastly, the elevator is slow. My family and I would definitely come back to this Holiday Inn Express and all the Holiday Inn Express in this country.
June 13, 2013
Rated 4.0 out of 5.0 by rudie6957 Nice place in bad surroundings
Nice and clean hotel; next to Highway but not in a very pleasant area.
Friendly staff; present for Platinum member.
Good value and very nice breakfast.
June 9, 2013
Rated 4.0 out of 5.0 by shryno Very nice
The hotel was great, but a couple bus loads of kids were there at the same time. They can get loud and bunch up in the breakfast area making it difficult to find a seat. They also dominate the pool so families don't feel as welcome.
June 1, 2013
Rated 5.0 out of 5.0 by bill1326 staff friendliness
although I have forgotten the name of the individual who checked us in, I will not forget how much he made us feel welcome. His friendliness and outgoing personality in answering all the questions both I and my guest had made us feel right at home. I will definitely recommend this hotel to all my friends. It's location to good dining and easy on /off of interstate made my trip to the airport just as smooth as if I was staying in downtown san diego.
May 27, 2013
Rated 4.0 out of 5.0 by PDX1 Wonderful Staff
I wish I could give Carlos and Maria 10 stars!! They were wonderful and made our visit very pleasant.
The hotel is nice and clean, all the things you would expect a Holiday Inn Express to be, but the staff went above and beyond! Thank you!
May 17, 2013
Rated 5.0 out of 5.0 by fairbanks65 clean rooms, excellent staff, happy to stay.
i have stayed at the holiday, many times and i always have been very happy with my stay here. i recommend this place.
May 9, 2013
Rated 5.0 out of 5.0 by Bob69 Comfortable room and excellent service
Just one nigth, but really needed. Bed and pillows were very comfortable. Attention from staff was excellent. Breakfast, nice. Only one little problem: the minibar wake me up at midnigth. Please revise the minibars to be more silent.
April 18, 2013
Rated 3.0 out of 5.0 by Johnny36 Comfortable hotel
The hotel is a good place to visit to visit your friends and family.
The breakfast is normal so don't get your expectations to high because the breakfast is standard. Every other day you will find either scrambled eggs or omelettes.
April 8, 2013
Rated 3.0 out of 5.0 by Johnny36 home away from home
it is nice to know that there is a good hotel chain who is constantly oponening their doors for yoou every single day of the year with more than 200 new hotels being opened annually.
i suggest that you do pick a good hotel that it is cheap because the money that we have do not grow on trees.
April 8, 2013
Rated 4.0 out of 5.0 by romerot2 The hotel was very cosy...
The security guard was very friendly and made me feel like i was at home.
March 27, 2013
Rated 2.0 out of 5.0 by Uncomfortable My Experience
I opted for a sweet with two queen beds and our stay was for four days during Memorial weekend. Location of Hotel is approximately two blocks down from a trolly stop on same side with lots of eateries. Although the room was comfortable, clean and mail service was excellent. My experience was not.. First morning my friend and I thought we take advantage of the complimentary breakfast. While eating, I noticed the attendant and front desk person (both females) were discussing something, while somewhat looking our way. In effort to avoid embarrassment in front of others. I stud up and approached this person, who later I came to find out she was the front desk manager (female) and I asked if something was wrong. She responding by asking if we were staying there. I responded by saying yes, she intern nicely asked to see my room key card, so I showed it too her. This was very uncomfortable for my friend and I. Which pretty much ruined it for us going forward, with respect to feeling comfortable and being able to relax.
March 1, 2013
Rated 5.0 out of 5.0 by TravelinMan Great Stay!
I thoroughly enjoyed my stay at this Holiday Inn. My wife and I spent our honeymoon travelling up and down Southern California. We had enough points for 2 weeks in California so we stayed at Holiday Inn's to stretch our points. This was probably the best one we stayed at. It was recently renovated (6 mo.) so every thing was like new. Everything was good. Room was clean and smelled good. Bathroom was great. Lobby and other common areas was well kept and decorated. Staff was good. It was really nice. No cons at this hotel. The only "complaint" I could come up with is the AC was a little loud but that is like one tenth of one percent of my overall experience. Great hotel, staff, breakfast. Great stay. Chula Vista itself was skeptical but we only stayed there to be in the vicinity of San Diego and enjoy the coast. I recommend this property.
February 18, 2013