Rated 4.7 out of 5 by 122
Rated 5.0 out of 5.0 by L. R. great experience
We arrived late, we were greeted really well by staff. We requested a room change if possible, the staff said no problem. We needed a room with refrigerator. The room was wonderful. It needs to be dark and quiet for my wife to sleep. It was the best we have had in over 70 nights staying in hotels during the past year. The breakfast was great. The staff said they would make different food items if it was not out on the buffet. Did I hear right? The staff was really nice. Thank you, for starting our morning off with smile. The stay at the hotel was above and beyond expectations. Again thank you. This was our first stay at this location, we will be back.
September 24, 2014
Rated 5.0 out of 5.0 by Lu68 September 12th,2014
Everything was great, brand new hotel, comfy beds, clean rooms and breakfast was awesome. Thank you to Fanny for the breakfast she took great care of us.
The Canadian Fishing Boys
September 24, 2014
Rated 5.0 out of 5.0 by Rainey61 Great service all the way around
We always enjoy our stay at this Holiday Inn Express in Cicero. We adore Fanny your breakfast attendant. She is a wonderful person, she has become part of our family. Everything is always nice and clean! Keep up the great work.
September 17, 2014
Rated 5.0 out of 5.0 by paula20 Flawless stay
Very comfortable and clean hotel. Genuinely friendly, helpful staff.
September 14, 2014
Rated 2.0 out of 5.0 by Costica 10/15 Good experience in the cafeteria
The lady in the cafeteria was great, always ready to help us
September 12, 2014
Rated 5.0 out of 5.0 by jsb2014 Another Great Stay
Have needed to stay near the Syracuse Hancock Airport on two occasions now and this hotel never disappoints. We were sad that we didn't catch Fanny, the breakfast attendant, but the staff member that was there was still very personable and helpful.
September 11, 2014
Rated 5.0 out of 5.0 by HockeyMom97 Great hotel, very clean and comfortable
We stayed at this hotel on a couple of different occasions and both times were positive experiences. Hotel property is well maintained inside and out, always very clean and has very pleasant and friendly staff.
September 10, 2014
Rated 5.0 out of 5.0 by JohnLCT Comfortable bed and great service
No problems with the stay at this Holiday Inn Express. Staff is awesome.
September 7, 2014