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Rated 4.7 out of 5 by 122 reviewers.
Rated 5.0 out of 5.0 by great experience We arrived late, we were greeted really well by staff. We requested a room change if possible, the staff said no problem. We needed a room with refrigerator. The room was wonderful. It needs to be dark and quiet for my wife to sleep. It was the best we have had in over 70 nights staying in hotels during the past year. The breakfast was great. The staff said they would make different food items if it was not out on the buffet. Did I hear right? The staff was really nice. Thank you, for starting our morning off with smile. The stay at the hotel was above and beyond expectations. Again thank you. This was our first stay at this location, we will be back. September 24, 2014
Rated 5.0 out of 5.0 by September 12th,2014 Everything was great, brand new hotel, comfy beds, clean rooms and breakfast was awesome. Thank you to Fanny for the breakfast she took great care of us. Thank you The Canadian Fishing Boys September 24, 2014
Rated 5.0 out of 5.0 by Great service all the way around We always enjoy our stay at this Holiday Inn Express in Cicero. We adore Fanny your breakfast attendant. She is a wonderful person, she has become part of our family. Everything is always nice and clean! Keep up the great work. September 17, 2014
Rated 5.0 out of 5.0 by Flawless stay Very comfortable and clean hotel. Genuinely friendly, helpful staff. September 14, 2014
Rated 2.0 out of 5.0 by Good experience in the cafeteria The lady in the cafeteria was great, always ready to help us September 12, 2014
Rated 5.0 out of 5.0 by Another Great Stay Have needed to stay near the Syracuse Hancock Airport on two occasions now and this hotel never disappoints. We were sad that we didn't catch Fanny, the breakfast attendant, but the staff member that was there was still very personable and helpful. September 11, 2014
Rated 5.0 out of 5.0 by Great hotel, very clean and comfortable We stayed at this hotel on a couple of different occasions and both times were positive experiences. Hotel property is well maintained inside and out, always very clean and has very pleasant and friendly staff. September 10, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service No problems with the stay at this Holiday Inn Express. Staff is awesome. September 7, 2014
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