Rated 4.7 out of 5 by 114
Rated 5.0 out of 5.0 by NavMen Very Clean Hotel
Had a great stay at this hotel. It was very clean and the bed was extremely comfortable. Would definitely recommend this hotel. Would have liked a better breakfast, but it wasn't too bad.
September 3, 2014
Rated 4.0 out of 5.0 by lehan bathroom in swimming area
there is no bathroom in the pool area, so you must dry off and walk into hall to use the rest room, and if you have children and more than one kid, you have to send them to the bathroom alone or take both children out of the pool as to not leave one unattended
August 31, 2014
Rated 5.0 out of 5.0 by Sameer34 Comfortable bed and great service.
Although the entrance to the hotel is a little hidden away, the hotel itself was amazing, and the best of what Holiday Inn Express has to offer. The rooms were large and clean. The bed was nice and comfortable; and the breakfast buffet was well stocked.
August 26, 2014
Rated 5.0 out of 5.0 by Stevoonvacation Very good location and facility.
It was a welcome stay after a very long drive. Very comfortable bed and facilities were very nice especially the breakfast. Very pleasant staff.
August 25, 2014
Rated 5.0 out of 5.0 by Jay76 Comfortable, clean, friendly Staff
I had the opportunity to stay at this location for several weeks. The hotel is very clean, the whole staff is polite. I would recommend this everyone that is staying in the Syracuse area or are passing through and need a great place to stay.
August 22, 2014
Rated 5.0 out of 5.0 by JD stay NY Stay
House keeping forgot to replace the coffee that I used on at least two of the nights. Besides that it was great
August 22, 2014
Rated 5.0 out of 5.0 by jzqp "Breakfast Lady"
The woman who ran the breakfast area during our stay was amazing. We were in town for my mother's funeral with my 4 grandchildren under the age of 4. She went out of her way to help us, make us feel welcome and at home. She was welcoming, warm and friendly. She was great with the kids. She even set up the table for us the morning the funeral so we could eat together (with high chairs!). She was warm, welcoming, and just a wonderful person. She is a gem and I hope she is appreciated by you as much as she was appreciated by us.
August 21, 2014
Rated 5.0 out of 5.0 by BusinessPlanner Great short stay place
Booked this hotel to hold a small meeting over a weekend. The staff were extremely helpful and pleasant, and responded to requests for assistance promptly. It was the basis for a successful meeting.
Really liked: that you can open the windows in the guest rooms in this hotel to get fresh air, and so you don't have to be captive to the air conditioning or heating system.
Didn't like: the smell of the pool is very strong when you enter the hotel, and in the main hall. That's a hotel issue. Second didn't like was that the meeting room/guest room we had was right beside the pool. Some guests/children were very loud and rambunctious in the hallway outside of the pool in the evening. (That's not a hotel issue)
August 21, 2014