Rated 4.7 out of 5 by 196
Rated 5.0 out of 5.0 by Grandma Robbie convenient, clean, comfortable
We were there for a graduation in the area. We needed extra time in the morning to prepare some posters for the celebration party. The staff was very nice about not rushing us out of our room so that they could service it. We also needed to have a couple of things printed, and the staff was more than willing to accommodate our needs. Thanks, people! This is why we will always stay at this hotel when in the area.
June 30, 2015
Rated 5.0 out of 5.0 by ErikToronto Perfect stay
We had a great stay at this Holiday Inn Express & Suites. The hotel looked like new and was very clean and nice and non-smoking.
1) nice large suite with fridge, microwave, and sitting area.. comfortable bed and bedding and nice toiletries
2) great breakfast with pancake machine, delicious cinnamon rolls, and more - Fanny was super nice and helpful, and even showed the kids how the pancake machine worked
3) nice pool (though the water was a bit cool)
4) very friendly staff with fresh cookies at front desk when we checked in and fresh fruit in lounge
5) lots of shopping nearby (Target, Walmart, Marshalls, etc)
This was a great hotel to spend the night at during our drive home from New York City.. we highly recommend it :)
June 25, 2015
Rated 5.0 out of 5.0 by Visitng Grandma Friendly staff, clean and great breakfast area.
The staff was very accommodating, attentive and professional showing that the customer comes first.
June 23, 2015
Rated 5.0 out of 5.0 by cemoo5 Great Staff and convenient location
We visit the area 2 times a year and always stay here. The staff is very friendly especially the breakfast hostess!
June 10, 2015
Rated 5.0 out of 5.0 by stsfred Repeat Customer
I happy been a guest of this facility on a regular basis. I choose it for it's location and the fact that I can always count on the rooms being clean and the breakfast that is available is always good. Fanny see's' to the breakfast area and always has everything ready and in tip top shape. If she know there is an early crew that needs to get to work there will be breakfast regardless of what the hours say. Just let her know and it will be there! I choose this hotel over others and will continue to return!
June 10, 2015
Rated 5.0 out of 5.0 by cattlerepairman Great staff, very clean and up-to-date hotel
Did not have a lot of expectations, but was very pleasantly surprised from the first minute I walked in. It is nice to deal with genuinely friendly people that clearly do more than what they have to do to service a customer.
Very pleasant stay.
June 5, 2015
Rated 5.0 out of 5.0 by Platinumcard wayne
excellent place to stay close to Syracruse and Waterloo Factory outlets for shopping. Dining is limited to a Cracker Barrell restaurant next door, otherwise you have to drive. Hotel is clean, quite, and restfull
June 2, 2015
Rated 4.0 out of 5.0 by Tom Binsfeld Great staff
The staff at this location are excellent.
I however left a cell phone charger in room 211 that I would be greatful to get back.
May 30, 2015