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Rated 4.8 out of 5 by 65 reviewers.
Rated 5.0 out of 5.0 by Great Stay When I visit Syracuse this is my hotel of choice. The rooms are always clean, the staff are always happy, helpful and very accommodating. I would like to thank the Hotel Manager Dan and his employees for running a great hotel and making my stay always a great one. This is why I always stay at the Holiday Inn Syracuse North Hotel. Thank you! Tim P Long Island, NY February 27, 2014
Rated 3.0 out of 5.0 by MESSED UP SHUTTLE SERVICE WE STAYED THERE THE NIGHT BEFORE TRAVELING TO HAWAII WE WERE TO FLY OUT NEXT MORNING @530AM WE WANTED TO BE AT AIRPORT 1.5HRS BEFORE BUT WAS TOLD AIPORT DIDN'T OPEN UNTIL 430AM WE ASKED FOR SHUTTE AT 415 WHICH WE CONFIRMED 3 TIMES WITH THEM BUT THAT MORNING WE WERE TOLD THEY PUT US DOWN FOR 445 AND WSNOT EVEN ENTERED UNTIL 1245AM WE GOT TO AIRPORT LATE AND MISSED OUR FLIGHT AND 1 DAY OF OUR VACATION. THERE WERE 9 OF US THAT STAYED THERE WE ENDED PP BOOKING DIFFERENT HOTEL THE NEXT DAY THAT WE HAD TO PAY FOR TO GET FLIGHTS OUT THE FOLLOWING DAY. THIS MISTAKE OF THE STAFF AND MISINFORMATION COST US A LOT OF MONEY AND 1 DAY OF VACATION January 15, 2014
Rated 5.0 out of 5.0 by Excellent Service I stay mostly at holiday inn. This particular one was excellent. Incredibly friendly and helpful staff. I highly recommend this particular location to anyone. January 3, 2014
Rated 5.0 out of 5.0 by I have been coming here every year since it opened Service is excellent and rooms are spacious and very clean. Tell Fanny I hope she had a terrific Christmas with her kids. She's the best... she always makes us happy at breakfast. If folks want to see what an employee who loves her job looks like... just watch and listen to Fanny. December 29, 2013
Rated 5.0 out of 5.0 by Awesome Suite and great service From the time we checked in to the time we left, the staff was extremely helpful and cheerful, our room was perfect. The best part of our stay was Fanny our breakfast and conversation was awesome, her knowledge of the area and thing do was so helpful. I am so grateful for such a excellent employee, she true loves her job, she goes above and beyond, she made my daughter and I feel like we were at her home. I will definitely return to the hotel and can't wait to see Fanny. December 29, 2013
Rated 5.0 out of 5.0 by Our Stay was superb. The staff was very courteous and helpful. The woman who managed the breakfast area was very helpful. She showed she truly loved her job. The room was very comfortable, clean, and well kept. We had a very enjotyable stay and will not hesitate to stay again. December 20, 2013
Rated 5.0 out of 5.0 by Great Service and Great Room The pull out couch was terrible asked for a cot and that wasn't much better. But I loved our room and the beds were Excellent. We will be back next year Thank you!! An excellent time with Fanny the morning breakfast waitress. We had fun with her. Great Fun Thank you Fanny. She took our picture by the Christmas Tree it made our weekend . December 11, 2013
Rated 4.0 out of 5.0 by bed a little too hard but overall sleepling not bad sausage every day was hard too take, maybe bacon would have been nice. December 6, 2013
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