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Rated 4.7 out of 5 by 156 reviewers.
Rated 5.0 out of 5.0 by Great service Everything was great except for the pillows. Service staff are the friendliest I've met in any of my travels. If we ever have a problem, it is addressed immediately. January 30, 2015
Rated 5.0 out of 5.0 by Breakfast Staff at the breakfast area did a excellent job. She was extremely polite, positive and helpful. She was always talking positives and had a smile on her face. She would walk around making sure that everyone had what they needed and clean everything as it was used January 29, 2015
Rated 1.0 out of 5.0 Poor Room was on second floor facing the interstate and next to the ice machine, very loud. Hockey teams on last night of stay were loud and rambunctious.. 2 out of the 4 lamps in the room were inoperative. Ladies serving breakfast were the only positive. I will not stay here again January 26, 2015
Rated 5.0 out of 5.0 by Overnight in Cicero NY Stopped here before and as always the hotel, the staff are excellent, welcoming and professional. The lady that tends the breakfast area.. is a jewel, she welcomed everyone warmly, told each of us to eat as much as we like. It was a snowy day and she came to each of us and told us to travel safe. When I left I forgot my cap behind and she was waiting for me when I came back from starting my car, and she joked with me that I had left her a gift. Great staff at this hotel. January 26, 2015
Rated 5.0 out of 5.0 by Quick stay Very nice hotel! Clean and comfortable. A little tricky trying to figure out how to get there from the highway at night, but that doesn't take away from the quality of this hotel. January 20, 2015
Rated 5.0 out of 5.0 by Excellent Service From the time we walked in the doors to the time we left. The service was incredible. The Best part of our stay was breakfast in the morning. Fanny is the most wonderful person, so friendly, attends to her guests needs, and her area is impeccable. Our room was extremely clean, and comfortable( heat, beds etc.) The pool area was very clean, the water was amazing. So nice to swim in the middle of winter. Wi-Fi worked as well in the pool area, and there were plenty of towels. We will definitely return soon. January 14, 2015
Rated 5.0 out of 5.0 by Happy New Year The stay overall was pleasant. Having stayed at Express locations before I know the space would be a bit small. There were no real complaints ans we wish we had longer to stay. My boyfriend has a bad back but got a great nights sleep on the mattress- he was going to look into the brand. I expected to pay more for New Years and it was a little pricey for a night when we were hardly in the room. Maybe a slightly lower NY's rate in the future i.e 139.00 :) January 4, 2015
Rated 4.0 out of 5.0 by Good experience Front desk people were attentive to my needs an offered many opportunities January 3, 2015
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