Rated 4.4 out of 5 by 121
Rated 3.0 out of 5.0 by tcdxn Overall Problematic
First room was not ready; furniture was on the bed
Second room felt damp and muggy
Wireless Internet was not available
Bathroom door handle was broken and would not lock
Two clerks were confusing about first room issue; one was calling housekeeping to fix room; other clerk started assigning me a new room
September 3, 2014
Rated 5.0 out of 5.0 Great Hotel In NW Cincinnati, Ohio
I had a great stay at this hotel. I will stay here again, and will recommend to others........Charles took my reservation and he provided an exceptional check-in experience. He has that "WOW" guest service delivery down to a science!!!!
August 31, 2014
Rated 5.0 out of 5.0 by c261 Nice place
Other than a overly firm matress and having a very hard door to open the place was great. The staff was very helpful.
August 29, 2014