Rated 4.2 out of 5 by 71
Rated 5.0 out of 5.0 by DavefromBrighton Friendly and welcoming stay
Traveling very late at night through an unknown city; no reservation. Welcoming curb appeal compared to local competition. Was able to negotiate a reasonable room rate for 2 adults; management very friendly and personable. Excellent breakfast choices.
August 17, 2014
Rated 4.0 out of 5.0 by Betsy J Family stay for wedding
The hotel staff was very friendly and helpful. The breakfast was quite complete and coffee was available all day. Nice to have a pool. The room was clean and pleasant
August 14, 2014
Rated 5.0 out of 5.0 Exercise room
Enjoyed the exercise room' great machines and included towels.
August 3, 2014
Rated 3.0 out of 5.0 by Socraties OK but not up to HIExpress Standard
Hotel is OK but not what I have come to expect from HI Express. Two areas of deficiency for my trip were (1) quality of mattress (either cheaper mattress or past replacement date) and (2) breakfast (no fruit, no yogurt, eggs a bit cold and, somehow, bordering on being burned.
Staff fine. Basic facility also ok.
August 3, 2014
Rated 1.0 out of 5.0 by Divechick3 Needs to be run better
I had several problems with the first three weeks of my stay. The hotel lost a large package sent to me FedEx, my bathroom was dirty when I checked in and was never cleaned in the ensuing three weeks, despite numerous requests. I had to clean it myself. The bed was remade with dirty sheets, even though I pulled the dirty sheet off the bed for housekeeping. I cut my leg on a weird support bar sticking out of the side of the bed. I wrapped a towel around it; housekeeping removed the towel, remade the bed with dirty sheets, and maintenance did not fix it until the next day. My room, beginning with the vent in the bathroom, would fill with cigarette smoke every morning beginning around 3:30am. Nothing was done. Horrible stay. I should say that the front desk staff was very friendly and tried everything to get housekeeping to clean our rooms on the third floor.
I recommend NOT staying on the third floor.
August 2, 2014
Rated 5.0 out of 5.0 by newlifemac Clean - Comfortable - Relaxing
I have stayed here before and once again the management did not disappoint. I was greeted as an IHG priority club member, and the staff was helpful in all areas. The room was clean, comfortable, and we were able to just relax. I love the shower head and the water pressure. The internet worked well, and the breakfast was good. Overall, a great overnight's stay.
July 31, 2014
Rated 5.0 out of 5.0 by Lefty55 Great service and comfortable bed.
The staff at the hotel are friendly and knowledgeable about the area. They greet you with enthusiasm and a smile. I would recommend this hotel to all my friends and business associates.
July 29, 2014
Rated 5.0 out of 5.0 by wvetony overall stay
Great place to stay! All of the bedding was clean and crisp, towels fresh, bathroom very clean, and the room was in great shape.
July 24, 2014