Rated 5.0 out of 5.0 by emkeylargo Another nice stay here
I am originally from Circleville and only get back to visit every few years. I am happy I can rely on staying at the HIE. Excellent, convenient location. Nicely kept hotel. Grounds are welcoming. Rooms are clean and quiet and nicely furnished. Front desk staff pleasant and efficient. I have platinum elite status in Priority Club and am always upgraded without asking, and get to select the snacks I'd prefer at check-in. Could not ask for better.
March 25, 2013
Rated 4.0 out of 5.0 by mocpgc Poor if you are Handicapped
We had requested a room with a roll in shower and we got one on the first floor. the problem is how does one in a wheelchair get to the room. In order to get to the room we had to go past a door that had a handle on one side and a push bar on the other side. The push bar was very hard to push and the space to turn the handle if in a wheel chair and then back up was the pits. The desk clerk Julia was outstanding but the third shift clerk was bad. We had a question for the clerk about a problem in our room and all he could say is would you like to move to another room at 1 AM, we fixed the problem on our own. Breakfast was the normal HI Express but the food was cold. As also was the hostess. She never smiled nor spoke a word. We was there when she came out with fresh egg omlet with cheese and sauage patties only to find them cold. We also found the bed to be broke down on one side like maybe it might help to turn the mattress once in a while. I will say that if you are in Circleville and need a place to stay that the HI Express is the Number 1 place to stay.
January 25, 2013
Rated 5.0 out of 5.0 by travismcgee nice surprise in a smalltown
very surprised with the size of rooms and very friendly folks in a small town --- much better than most big city facilites
January 23, 2013
Rated 3.0 out of 5.0 by Redsneakers Good place to stay
Heating system is a bit loud. The rest of the room was nice, I would stay again. Odd thing, as a Platinum member of Priority Club I still had to ask for an upgrade, plus when I asked if it was possible to have a room with a jet tub or hot tub I was told they did not have any, in the building. However, the welcoming video on the TV shows one supposedly on their property. Hmmm.
January 23, 2013
Rated 3.0 out of 5.0 by pljulia50 Staff needs to promote Priority Club Rewards Members
The room, breakfast choices, internet, pool, business center, fitness center and location are all good!! My concern is the Check-In Clerk needs to thank the guest for being a Priority Club member and offer them a up grade in a room or a bottle of water or something.. Thanks for your your help in this matter!!!
January 9, 2013
Rated 5.0 out of 5.0 by Tracie45 Great service
Just to let you know we had a great experience at your Hotel. I had my two year old Grandaughter with my sister and I. We had been on the road 10 hours with her. Your evening clerk was wonderful. She done everything that she could to help it easier for my sister and I. My granddaughter was cranky and not happy. By the time she checked us in my little grandbaby was all smiles and laughing at your clerk.. She did not have to go the extra mile to be so sweet to my gandbaby BUT she did and checked us in as fast as possible.. I would stay at your hotel in circlesville again. The room was nice and clean plus the bed's were great. our T.V had cartoons which was a must for a cranky toddler.. I cant say enough about the clerk who checked us in. I only wish I would have gotten her name but this Grandma was tired..
December 17, 2012
Rated 4.0 out of 5.0 by snell typicqal or better for HI ex...
Saw some bad reviews but stayed anyway due to location... I had no problems, the room was clean, the WiFi worked, and breakfast was okay. I will probably stay there again.
December 10, 2012
Rated 5.0 out of 5.0 by CoachJ Clean, comfortable rooms
Everything about our stay was perfect. The staff service was excellent and the breakfast crew was great for all 22 in our group.
November 25, 2012
Rated 2.0 out of 5.0 by pete0120 click click click all night long
the heating systems clicked all night long. I called the front desk and she told me to call her back if this continues. Thank you for Tuesday USA Today paper Wednesday morning!
October 15, 2012
Rated 3.0 out of 5.0 by MsMayv Good Location in Circleville, OH
Good location off US23, staff was helpful and friendly. Hotel has wifi that worked great in room. Room was clean but smelled musty (sprayed Lysol and Febreeze). Continental breakfast had various choices, fruit was old and not much choice in yogurt, coffee was weak. Hotel has pool and fitness center. Hotel has smoking rooms and when you get off elevator on 3rd floor you can smell the smoke in the hallway (half 3rd floor smoking and other half non-smoking). Reserved non-smoking room on high floor (Priority Club member), arrived and was given non-smoking on 1st floor with no other rooms available in hotel. Another guest that checked in right before me without a reservation offered to switch rooms with me so I ended up on 3rd flr with half smoking rooms but better than 1st flr for safety reasons. Once inside room it did not smell like smoking till I turned on the heat then the smoke smell came out of vent. Not a lot of choices in Circleville, OH and they all are smoking hotels. Hotel is close to restaurants and various stores.
October 14, 2012
Rated 3.0 out of 5.0 by CNETraveler Bed was adequate.
Upon arrival, I set up the ironing board to get my clothes ready for my business meeting the next morning. When I grabbed for the iron, it basically fell apart. I went to the front desk and they had to look for another one to replace it (why not just go get one out of a room?) That one looked like they dug it out of an old closet. It was broken as well (the cover to keep water inside) but I muddled through and used it anyway. Shortly after that, I got into the shower and the spigot was completely broken and turned round and round and round. I was able to stop it at the right place to at least use it.
The bathroom had a few stray hairs on the floor-was not filthy but by no means spotless.
Front desk folks were kind but did not go out of their way to help.
I recommended this property only because it is probably the best one in the vicinity. In the future I think I would drive to a neighboring town.
October 7, 2012