Rated 2.8 out of 5 by 8
Rated 1.0 out of 5.0 by kike11 Reserveation defiency,
Internet is quite bad. I had to go to the bar in front to get a normal service.
They keep making the same mistake in the reservation. This is the second time we ask for NON SMOKERS ROOMS, and we get only SMOKERS ROOMS.
We had to leave the hotel and get 2 nights in another place because of this.
Even when we called a day before, and even when leaving the hotel 2 days before, (since we are regulars of the hotel) we strictly said ...PLEASE NON SMOKERS ROOM FOR THE NEXT MONDAY.... I guess they didn't pray quite attention.
September 9, 2013
Rated 4.0 out of 5.0 by chucharenko Maintenance
The Hotel needs more attention at áreas such as External Iluminations, and the blue lights the Hotel has on top and at the first floor at the main entrance.
The Hotel allways offers the same Breakfast. Maybe because this kind of hotel (Business) doesn´t need a restaurant.
September 9, 2013
Rated 5.0 out of 5.0 by pescado Excelent location
The staff was very kind, the peopple in the parking lot very helpfull
August 19, 2013
Rated 2.0 out of 5.0 by JamesMX Uncomfortable
The attention at the front desk wasn't good,I felt no difference between the supermarket gay and the front desk gay.
The room is too noisy, I couldn't rest as in others holiday inn.
I used the iron, it was dirty because the salinity of the water, my clothes got dirty.
A bad experience.
August 11, 2013
Rated 1.0 out of 5.0 by washa Worst Holiday Inn I´ve ever been.
This should not be a Holiday Inn Hotel, I´m used to certain kind of experience in Holiday Inn, room smell horrible, I asked for a change and they denied it.
June 10, 2013
Rated 4.0 out of 5.0 by carmen713 Improving...
The internet speed was improved. They added a clear signal in the elevators indicating that the shuttle goes to the airport only at certain hours, which is a progress considering that the signal was not there before.
There is no restaurante at the hotel, This is a big minus. When they bring the food from the nearby Holiday Inn, forks/knives/spoons are plastic, french fries are wrapped in paper, and so for and so on. Need to install a restaurante at the hotel
February 5, 2013
Rated 2.0 out of 5.0 by Gabe55 Dreary Carmen Stay
This particular property seems very cold to the visitor and and atmosphere does provide particular sense of comfort to the tired traveler. I was there for a few days and it seems a rather more like an institution than a welcoming hostel...with barely a person manning the desk and hardly anyone else around. Morning breakfast seemed hot meal choices were poor and they had the worst chilaquiles I have had in all of Mexico. The worst part was having my room flooded after a rain storm so when I got up in the morning there was water from the window all the way to the bathroom area.
January 28, 2013
Rated 3.0 out of 5.0 by cesar46 Overall experience good, can improve
The location, services available and general condition is very good. The rooms smell badly due to no ventilation and halls with carpet very stained and smell. The mattresses have plastic protectors making them noisy and hot to sleep on.
January 1, 2013