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Rated 3.6 out of 5 by 114 reviewers.
Rated 3.0 out of 5.0 Great Location is best feature Overall the stay was comfortable. Best feature is the location you can walk to a lot of restaurants and the mall. Internet speed is slow just like most other hotels in this area so nothing special about this. Laundry room is the most frustrating and inefficient process I have ever come across. They don't believe in tokens, cash or using a room key to start machines. It a multiple step process. I waited 25 minute in the laundry room before they delivered a person to start the machines and provide detergent. First you have to tell the front desk, then they send a person to start the machines and supposedly bring detergent. Awful experience. HIE makes a big deal about their free breakfast. It is the worst breakfast I saw. Only 2 sugared cereals, no fruit, no meat, no potatoes, basically if you like eggs and refried beans you might like it. Such a disappointment. Internet speed is slow on weekends, almost a crawl once people start filling room on Monday. February 28, 2015
Rated 4.0 out of 5.0 by comoda mas limpieza en la habitacion y repetar las reservaciones de forma correcta February 25, 2015
Rated 4.0 out of 5.0 by Great Service Very helpful with my family and my trip t the US consulate in Cd. Juarez. February 25, 2015
Rated 4.0 out of 5.0 by Condiciones del hotel Estuve en el mismo hotel hace 3 años, de la fecha anterior a mi nueva estancia, algunos muebles y la condicion del edificio se ve un poco deteriorado, da la impresion de que le ha faltado mantenimiento y solo se han dedicado a mantenerlo limpio.. Es un buen hotel. creo que la cantidad de personas que atienden diario le ha dado la condicion de mucho uso y poco mantenimiento. February 24, 2015
Rated 5.0 out of 5.0 by EXCELENTE SERVICIO LA CALIDAD DE LAS INSTALACIONES, ASÍ COMO EL SERVICIO Y LA ATENCION PRESTADAS AL HUESPED HACEN DE ESTE HOTEL UN LUGAR PARA RECORDAR TODA VEZ QUE VISITO CD. JUAREZ. February 22, 2015
Rated 3.0 out of 5.0 by Elevador descompuesto Uno de los elevadores del hotel tiene al menos 2 semanas sin funcionar, este hotel casi siempre esta con capacidad total en uso y el NO tener uno de lkos elevadores funcionando provoca largos tiempos de espera. February 13, 2015
Rated 5.0 out of 5.0 by Excelente Servicio Excelente Servicio, Buen Desayuno, Muy Buena ubicacion February 9, 2015
Rated 3.0 out of 5.0 by WLAN schlecht - Tristes Zimmer WLAN war wohl an der Grenze angelangt und stand nach kurzer Zeit komplett. Zimmer wirkt sehr trist und Handtücher sind wohl jahre alt. Teppich sowie Kissen könnten mal erneuert werden. February 9, 2015
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