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Rated 3.7 out of 5 by 118 reviewers.
Rated 5.0 out of 5.0 by Great location and service First time at this location and great experience from staff. When need direction to drive to perfect explanation and advises. Good location to access main companies and main avenues and convenient restaurants and shopping center close by. March 25, 2015
Rated 5.0 out of 5.0 by Buen hotel Todo excelente en la estancia, excelente servicio. March 20, 2015
Rated 5.0 out of 5.0 by Safe and pleasant hotel I would definitely stay at this hotel again if I were to visit Ciudad de Juarez again. I felt safe for myself and my vehicle. The staff was friendly and the room was nice and comfortable. The food was good and it was conveniently located to other restaurants and the mall and to the U. S. Consulate. I would recommend this hotel to everyone. The only little annoyance was the family with children above us. They were up a little late. But we didn't hear any noise from outside the room. It was a quiet and pleasant stay. March 10, 2015
Rated 3.0 out of 5.0 by Great Location is best feature Overall the stay was comfortable. Best feature is the location you can walk to a lot of restaurants and the mall. Internet speed is slow just like most other hotels in this area so nothing special about this. Laundry room is the most frustrating and inefficient process I have ever come across. They don't believe in tokens, cash or using a room key to start machines. It a multiple step process. I waited 25 minute in the laundry room before they delivered a person to start the machines and provide detergent. First you have to tell the front desk, then they send a person to start the machines and supposedly bring detergent. Awful experience. HIE makes a big deal about their free breakfast. It is the worst breakfast I saw. Only 2 sugared cereals, no fruit, no meat, no potatoes, basically if you like eggs and refried beans you might like it. Such a disappointment. Internet speed is slow on weekends, almost a crawl once people start filling room on Monday. February 28, 2015
Rated 4.0 out of 5.0 by comoda mas limpieza en la habitacion y repetar las reservaciones de forma correcta February 25, 2015
Rated 4.0 out of 5.0 by Great Service Very helpful with my family and my trip t the US consulate in Cd. Juarez. February 25, 2015
Rated 4.0 out of 5.0 by Condiciones del hotel Estuve en el mismo hotel hace 3 años, de la fecha anterior a mi nueva estancia, algunos muebles y la condicion del edificio se ve un poco deteriorado, da la impresion de que le ha faltado mantenimiento y solo se han dedicado a mantenerlo limpio.. Es un buen hotel. creo que la cantidad de personas que atienden diario le ha dado la condicion de mucho uso y poco mantenimiento. February 24, 2015
  • 2015-03-28T11:53:52.300-05:00
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