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Rated 4.0 out of 5 by 21 reviewers.
Rated 1.0 out of 5.0 by Very Comfortable bed. Good rates and comfortable bed. What more can you ask for? February 17, 2014
Rated 4.0 out of 5.0 by Great bed, breakfast, and service This hotel was excellent in every way except one: There was NO USA Today newspaper....only a very small local paper. This was the first hotel in my many years of travel that a USA Today was not available....and we really missed it! With attempting travel plans around storm "Maximus" it would have been ever so helpful to have the travel map in that newspaper. February 3, 2014
Rated 5.0 out of 5.0 by Clean, beautiful, and spacious rooms This is one of the most impressive Holiday Inn Expresses at which I have ever stayed and I have stayed at many! The accommodations are beautiful, brand new, and very clean. The room was the most spacious room of any Holiday Inn Expresses that I have stayed at. (We had two doubles and a roll-away bed for the five of us.) Everything in the room was in working order. The only negative aspect of our stay was the choice of the breakfast items, but I understand that they cannot always make the same type of food every day. The eggs for our stay was in the form of a salty omelet and the meat was Canadian bacon. Those are my only complaints. I would have preferred the standard scrambled eggs and bacon or sausage. Otherwise, the service and accommodations were wonderful! I would highly recommend this Holiday Inn Express. January 2, 2014
Rated 4.0 out of 5.0 by Nice and quiet This hotel is very nice and maintained. It's about 1/4 or 1/2 mi from highway, so not so much noise, looks very clean on the outside, the rooms are clean too. Staff is friendly. If you are in the area this is a great hotel to stay at. November 12, 2013
Rated 4.0 out of 5.0 by Enjoyable stay I am a frequent business traveller and have been to dozens of Holiday Inn Express locations. This hotel was very clean and quiet. I talked to the front desk about local places to eat and they were very helpful. I will stay here again. October 17, 2013
Rated 1.0 out of 5.0 by Bad service from the front desk (Donna)!!! Went to check in 09/07/13. Service was terrible from the start by Donna stating we were not allowed to park our boats in the parking lot and would have to park in the service road! Stated that she is not getting in trouble form the owners and Mgr and would not check us in. Asked to speak to the mgr and she basically said he would say the same thing! Told her I wanted him to tell us that himself. The mgr informed her that there are three spots for boats in the back so appearantly she does not know what they have in the lot. We also informed that this is not our first rodeo parking our boats and we always disconnect our boats so it won't take up extra spaces. We would have gone to another hotel but everything was full. Gave her my military iD and CC dropped in on the counter and stated I will not be disrespected and don't slam it on the counter! Told her I didn't do that and I dropped it on the counter. She then proceeded to say I need an ID card I said you have it. She wanted my DL and I said that's not what you asked for. I informed her that I wanted to speak to the mgr and to have him come down. She never informs him. I had to go to the hotel next door to speak to him and he stated that he would talk to her about the situation. Mgr was never informed that we wanted to talk to him. The maintenance person apologize for the situation and I said its not his fault. He said it makes us look bad. Checked out around 4 am and they don't have comp coffee and Hanna or Heather said we don't make coffee till 0530. I commented what happens when ppl check out or check in early. She said there is a gas station down the street.. Be advised that you have to enter thought the side doors! Front entrance does not have a key access to get in so its a waste of time parking in the front if your leaving early. Front desk did not recognize me as a priority club member, did not give me the Internet access code which I had to get it from the maintenance man because there was no one at the desk. Hotel is really nice looking but I think the staff (Donna) needs a crash education on hotel hospitality! Mgt she be on hand to deal with poor service when they have staff who does know how to deal with customers! Our room (3rd floor) as really hot when we went in. Took about an 1 1/2 hr for the room to cool off. Hotel should make it a habit to have the AC turned on if there is a reservation on their list. I wasted my points staying there!! September 12, 2013
Rated 4.0 out of 5.0 by Service Overall good but the front desk was vacant several times when I needed assistance. When someone was there the service was good. August 8, 2013
Rated 5.0 out of 5.0 by Great place to stay We stay here each year when heading to Gulf Shores, Alabama. This is the first time we stayed not on a weekend. The hotel was quite and very restful. the front desk gave us a name and directions to a restaurant just down the road. Boomerangs' was a great restaurant. The breakfast at the hotel was very good. August 2, 2013
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