Rated 4.2 out of 5 by 153
Rated 5.0 out of 5.0 by BizTraveler67 Very nice
Great for business travel. Centrally located, very clean and have a wonderful staff. The only down side was that the bottom of my shower curtain had mold, but the staff offered to switch out within an hour of my complaint to the desk.
January 26, 2015
Rated 5.0 out of 5.0 by DJADK Excellent service from check-in to check out
All elements of care and attention from front desk to maintenance to housekeeping staff were top-notch during the entire 2-day stay. They made it look effortless to fulfill requests from the ability to check in early to making complimentary shuttle service available for a quick and impromptu visit to the local mall. I had the feeling that staff were part-owners of the hotel because of how genuine their response was to me. When I left a tip in the room for house keeping each morning before leaving for the workshop/training, there was a hand-written thank you note when I returned at the end of the day. The room was immaculate.
Complimentary breakfast each morning was very good, great variety of hot and cold food as well as fresh fruit offered.
Although I didn't have plans to swim in the pool during this stay, the pool looked like it could have used vacuuming. My guess is all I would have needed to do was ask, and it would have been taken care of, that's how attentive staff was.
I'll be attending two additional trainings in the near future and have already booked reservations with this hotel.
January 25, 2015
Rated 5.0 out of 5.0 by Drdave19 Great Hotel for Business or Liesure
I stay at this hotel 3 days a week all year long and have been amazed at the high quality of the staff and condition of the property. Everything always goes perfectly smoothly from check in to check out. Carol at the front desk is especially helpful with everything, from the check in process to ensuring the cookies don't burn! She's a gem! The breakfast room staff is more than helpful and takes pains to ensure everything is well stocked and clean as a whistle. I highly recommend this hotel to any traveler to the area.
January 25, 2015
Rated 5.0 out of 5.0 by Jack1951 Leisure
Perfect stay, no complaints. Everyone was helpful and friendly. Accommodations were perfect.
January 16, 2015
Rated 4.0 out of 5.0 by kgrey Nice Hotel!
Our room was nice and comfortable. The outside appearance and hotel lobby along with the pool area were very nice. Unfortunately the weather wasn't conducive to swimming. The only thing I didn't like was the dampness in the hallways going to the room.............at least on the first floor where we stayed. The area where the hotel is situated is near restaurants, shopping and a major freeway. Overall, for the price, it was a very nice hotel. Like
January 14, 2015
Rated 4.0 out of 5.0 by Ari Gold Good value near the PIE airport
Nicely maintained property with everything you need in a hotel.
January 8, 2015
Rated 5.0 out of 5.0 Thanks for the reviews...
After reading the reviews on the site I decided to book two rooms for my stay. Like the reviews, I was impressed with the cleanliness of the hotel and guest rooms and courtesy from the staff. A fabulous stay even with the stress of business meetings. The restaurant suggestion was superb.
I will certainly seek out HIE hotels for future stays away from home when travel is in my agenda.
January 8, 2015
Rated 4.0 out of 5.0 by MPPGP Comfortable bed
The room okay although seemed cramped for a suite. The bed was comfortable and appliances worked well. Room décor was very relaxing. Bathroom shower curtain was soiled and stained, towels were dingy looking, shower tiles moldy. Could not use closet to hang clothes since the air conditioner occupied half of the space and the wall had water stains. Had called to confirm prior to arrival, requested room away from pets due to health reasons. Unfortunately, we were assigned at pet wing/area and assured that pets were not allowed in suites. Overall stay was okay. Did not use breakfast facilities. Staff very helpful, especially Rich.
January 6, 2015