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Rated 4.3 out of 5 by 174 reviewers.
Rated 5.0 out of 5.0 by Good service I have no real complaints about this hotel. It was clean. Staff was courteous and friendly. We were able to gather in the common area and feel comfortable there. The breakfast was your standard hotel breakfast which is fine with me. I prefer not to have to run out for every meal. The only thing I did not like was that the reservation person I spoke to prior to my arrival when I called to add a day to my visit said I would be getting a refrigerator and microwave but when I asked about it at the desk they told me that person was mistaken. I would think that since I was told that then I should have been given a complimentary one and the error should have been taken care of on their end. As a side note my bathroom had one of those mini blow dryers which are practically useless. I regret not bringing my own. Otherwise, the hotel itself was pleasant to stay at. March 1, 2015
Rated 5.0 out of 5.0 by Consistently excellent I have stayed at this HIE many times for several years. I recommend this consistently excellent hotel. March 1, 2015
Rated 5.0 out of 5.0 by Great location and clean faciliy Was pleasantly surprised at the location and cleanliness the facility had to offer at a comparable rate. The Hotel was I closed proximity to the Clearwater Beaches and entertainment centers. February 28, 2015
Rated 5.0 out of 5.0 by Great service and friendly staff. Our stay was great. Very relaxing. Friendly staff. The complimentary cookies, coffee and popcorn was an added pleasure. The room was clean. The halls were quiet despite the fact that the hotel was full. The complimentary breakfast was great and an added pleasure. February 26, 2015
Rated 4.0 out of 5.0 by Good be better We stayed at Holiday Inns many times. This was just not up to par. We are Platinum members and were not offered an upgraded room or even an explanation if there was not one available. Room carpet was stained, shower curtain had mold and we told front desk. Curtain was not changed until we saw housekeeping and told them. Coffee pot, microwave not working till last day of stay. We were told there were cookies and popcorn every day for snack, never saw a cookie and often times the coffee pots were empty. I would not recommend the Kobe Italian restaurant nearby it was terrible. We looked for another Holiday Inn Express in the area, but unfortunately because of the busy week, there was not one available. I do enjoy the Holiday Inns and will continue to stay at them, but not this one. February 25, 2015
Rated 5.0 out of 5.0 by Stay fro Charity Event Beautiful accomadations! Thank you for a great stay! February 25, 2015
Rated 5.0 out of 5.0 by Great experience! We went to this hotel after being unhappy with another hotel in the area. From the second we walked in our experience was amazing. The room was clean and the staff made sure to bring a crib and a cot prior to our check in so that we didn't have to wait for it. There was fresh popcorn and cookies made every night which the kids really enjoyed. We had one minor problem (which was probably more on our part) and Bob (the manager) handled it immediately. He was very friendly and professional. We were very satisfied with this hotel and would definitely stay again. February 24, 2015
Rated 5.0 out of 5.0 by Anytime again After staying at a number of other hotels while on a ten day looking for a home mission in Florida in February 2015 we, unfortunately, ended up at the Clearwater East - ICOT Holiday Inn Express on our last night before having to catch a 6:30 AM flight back home from the St. Petersburg/Clearwater airport. I sued the word unfortunate because it was by far the best value, best accommodations, best and friendliest staff that we encountered during this trip. Had I know about this property earlier would have gladly driven the 50 or 100 miles back each day after our looking at properties on the gulf side between Tampa and Naples. Thank You for the wonderful and warm stay. February 24, 2015
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