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Rated 4.0 out of 5 by 92 reviewers.
Rated 5.0 out of 5.0 by This is THE Place to Stay The staff was helpful, friendly and willing to go out of their way to take care of me. It was like walking into a room full of friends. I loved having coffee, eggs, sausage and pancakes ready to eat every morning. The complimentary shuttle to surrounding areas including the gym was exceedingly helpful. I would absolutely stay here again and recommend it to my friends and family. March 18, 2013
Rated 4.0 out of 5.0 by Great bed, great staff This hotel sponsored a gymnastics meet that we attended, so we expected some measure of kid-related chaos...which we got...but the staff were quick to address the loud play in the hallways as best they could allowing us some needed rest before competition. The staff were friendly, attentive and very helpful for the duration of our 2-night stay. One down side for us was the volume of people who had to eat breakfast very early (LOTS of gymnasts as well as the entire Kentucky women's softball team who were also staying at the hotel). One other minor issue was room lighting and electrical outlets. A few key bulbs were burnt out, and there were very few places to plug in all the electronics used by kids & grown ups these days... :-) - but these things were minor impact and did not diminish from our overall experience. March 10, 2013
Rated 2.0 out of 5.0 by Hotel update needed During my two weeks on a Florida trip from Ohio I stayed in 4 Holiday Inn Express hotels. I think yours is over priced and in need of a general update. It was by far the worst Holiday Inn Express I've stayed in, ever, and I've stayed in many over the years. I stayed in your hotel on a Monday and Tuesday nights and was charges two different room rates. This did not make sense to me. March 4, 2013
Rated 5.0 out of 5.0 by Whole family loved it The hotel and staff were everything we expected, and more. Our room was clean, quiet, spacious, and comfortable. The hot tub and heated pool were the highlight for the kids. We will definitely stay here again, if we make it back to Florida. February 25, 2013
Rated 4.0 out of 5.0 by Breakfast Quality Breakdown Everything was satisfactory at this lodging except breakfast. The orange juice machine was broken and no effort was made to repair or replace it. They ran out of the signature cinnamon rolls very early in the morning. The dining room was seriously understaffed and nobody exhibited any hustle or sense of urgency. Fix this localized problem and you would have a very satisfactory establishment. February 24, 2013
Rated 5.0 out of 5.0 by comfortable bed and great service The front desk people were very friendly and helpful February 18, 2013
Rated 2.0 out of 5.0 by Dirty bathroom room was fine but when i went to take a shower in the morning there was an old wash cloth on top of the shower curtain that was dirty and missed by housekeeping. It really made me wonder what else was not clean February 8, 2013
Rated 1.0 out of 5.0 by Bugs in the rooms Had to change rooms 3 times in 2 nights because of flea invested rooms. I have bites up and down my legs. This hotel needs to be bug bombed. February 5, 2013
Rated 5.0 out of 5.0 by Good value through orbitz. Staff exceptional!!! I wish I could remember everyone's names now but they were all very courteous and helpful! The hotel was very nice and clean. The pool was warm & hot tub too. Thank you. January 10, 2013
Rated 2.0 out of 5.0 by terrible breakfast My family recently spent 4 nights at this hotel. i understand it was New Years but the FREE breakfast was a real disappointment. They were out of cartoms of milk,sugar packets,bacon,sausage,yogurt,bananas,pancakes and cinanmon rolls. The staff should have suffcient supplies to cover the holiday period, VERY DISAPPOINTED in my stay January 7, 2013
Rated 5.0 out of 5.0 by Service Hiroka, at the front desk was very accomodating, enthusiastic and,helpful. She went beyond the call of duty to make us comfortable for the new year. January 6, 2013
Rated 4.0 out of 5.0 by Nice place to stay The hotel is in a good location with shopping and few restaurant and pretty close to downtown Tampa. I loved the huge shower and the suite was really with great and clean. the French door in between rooms for privacy was a nice thought. The Huge window with a lot of sunlight was my favorite. Awesome jacuzzi but breakfast was not great. But it's better than nothing. Overall, it was a great experience and enjoyed the stay. January 3, 2013
Rated 5.0 out of 5.0 by Staff was excellent I enjoyed my stay at this hotel for a week. The staff was great. They give me ride to and from shoping malls and helath club places. Thanks to GM Jaison.. very nice guy. Keep up the good work.. December 19, 2012
Rated 5.0 out of 5.0 by Great Stay! Staff was very accommodating. Room was clean. And breakfast was great. Would definitely stay here again. December 18, 2012
Rated 5.0 out of 5.0 by STAFF The reception staff, especial the gentlemen in the morning were outstanding. there customer service skills far surpassed the average. December 11, 2012
Rated 2.0 out of 5.0 by Good, Bad & Ugly! A new property management company recently acquired the property. So, with that in mind the problems I experienced were new to them. The GM did respond well and got involved to resolve the problem. However. I did have to threaten action to get him involved. The basic property is nicely maintained with friendly staff & service. However, the maintenance of their internet service and business center equipment needs serious upgrading, which they promised to do. I would give them another shot because of the property condition and location and staff. December 8, 2012
Rated 5.0 out of 5.0 by Very clean , comfortable hotel experience I recently stayed at this hotel twice in several weeks during the purchase process of a condo in the Clearwater area. After my first stay I vowed to stay here again with my family when I was to return for the condo closing, and I did. The hotel was very clean, the staff very accommodating and friendly , the free breakfast was a great plus and offered many choices not usually seen at hotels in this category (scrambled eggs, bacon etc..). I highly recommend this Holiday Inn Express. December 7, 2012
Rated 4.0 out of 5.0 by great service and clean atmosphere great service, clean rooms, great location. one of the best experience I've had in a hotel. December 7, 2012
Rated 5.0 out of 5.0 by NICE HOTEL PROFESSIONAL STAFF I will recommend this Hotel to my company staff. Good location. Easy to find. Clean Hotel. Very professional staff. December 5, 2012
Rated 5.0 out of 5.0 by Great Service We have stayed at this Holiday Inn Express several times, and have been very pleased with it. The bed this time was a little on the hard side, and I usually like a firm bed. The breakfast selection is great, the staff friendly and helpful. We like staying here and will do so again in the future. November 28, 2012
Rated 5.0 out of 5.0 by Very Attentive Staff The staff was very attentive and helpful in assisting us with directions and meeting all of our needs. Definitely would recommend this hotel. Room was clean and very spacious. November 27, 2012
Rated 5.0 out of 5.0 by outstanding all around Always a great experience. Have been here for four years for the Southeast Regional Ethics Bowl. Located close to venue, breakfast is outstanding, service great. November 19, 2012
Rated 5.0 out of 5.0 by Great rooms, friendly service. This is an upscale hotel at low cost! When I checked in (as a new Priority Club member), I was upgraded to a suite at no additional cost. What a bargain! The suite was very large and comfortable. The staff was friendly at all times, and I felt very safe in the hotel. The *only* downside is the location -- the nearest beach is 25-30min away, and there are very few bars within walking distance of the hotel. Other than that, I'd highly recommend it! November 10, 2012
Rated 3.0 out of 5.0 by Dirty Pool The staff was helpful however not able to print off a confirmation receipt when we stopped in on Friday afternoon to reserve a room for Sunday. Two people working at desk - one very very chatty. The staff member trying to secure our room, had it for Monday instead of Sunday at first, then had to change. Never received printed confirmation.....wrote number on scrape piece of paper which we provided. When we arrived at hotel on Sunday the room was fine, but the pool was a completely different story!!!! We were very disappointed in this. It appeared that the pool had not been vacumed or cleaned for at least 4-5 days!!! When the weather is 87 - 90 degrees outside I would think you would be more attentive to the pool area. The towels you are to use for the pool are about half the size of a bath towel and are so stiff and rough I would use them to scrub tile floors not poolside! :( October 15, 2012
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