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Rated 4.1 out of 5 by 114 reviewers.
Rated 1.0 out of 5.0 by Bath room smells like dirty laundry Will not stay here again.... Bad odor from bathroom, I doubt shower curtain has ever been laundered August 26, 2013
Rated 5.0 out of 5.0 by Great place to stay Staff was very helpful and polite. room was very clean and well appointed. This is a very comfortable place to stay August 23, 2013
Rated 5.0 out of 5.0 by Quiet Location I stayed here on business from January to August. I didn't use the pool and the only downfall was there was not an exercise room. The hotel will however transport you to a local gym. They are in the process of including a fitness center and that will help all those exercise conscience people. The hotel is quite and the staff were always eager to help you. They have an exceptional team and you won't be disappointed for choosing this location. August 20, 2013
Rated 4.0 out of 5.0 by No fridge? This is the first 'Express I've stayed in that doesn't have refrigerators in the room. What gives? Otherwise a good stay. August 5, 2013
Rated 5.0 out of 5.0 by Clean and Comfortabe This is a very nice clean motel. We stayed a week and the customer service was awesome very helpful and friendly staff. The free hot breakfast was amazing. I would stay with Holiday inn express again!!! July 10, 2013
Rated 2.0 out of 5.0 by Not Happy I travel a lot for business and sometimes stay at Holiday Inn Express or Holiday Inns. For the last 5 weeks I have been traveling to the area and I stayed at this property until 2 weeks ago. Every week there was a problem. The first week when I arrived late at night the lady behind the counter would not let me in because I did not have a key card to open the door with. But because I had not checked in yet I did not have a key card. I eventually picked up my suitcase and pointed to it and she then opened the door. Every week both my door cards would stop working on Tuesday even tho i was staying until Friday. I travel about 30 weeks a year and it is very rare for one of my key cards to stop working and never both. The front staff was usually not behind the desk so you always have to wait to purchase something, check in, check out, ask a question etc... The buffet seems to always be out of something and the yogurt was froze. There was never any coffee available at night and I could not print my booking pass because the printer was broken for 2 weeks. And to top it off there is no on-site gym. I am now staying in a different hotel down the street. July 8, 2013
Rated 2.0 out of 5.0 by Disappointed We have stayed at this motel for years. Our experience this year was very disappointing. We paid the largest amount we have ever paid for a King Leisure room. The first room they put us in was impossible. The sofa bed would not fold out without hitting the other furniture, so I had to move the furniture. Maintenance tried to correct the problem, but could not. The next morning, I reported it to the staff and she put us in the room we usually stayed in during previous stays. She also told us about the spinning wheel we were supposed to spin to win a prize when we checked in and allowed us to spin it. We also did not get cookies when we checked in, and were told two days later that we could not have any because we didn't check in that day. We were not offered any cookies when we checked in. In the past, we got cookies every night. The coffee was cold at night and we had to ask the staff to make a fresh pot. Didn't have to do that in the past. The first morning housekeeping came in and cleaned the room. After that - nothing. The young housekeeper knocked and asked if we needed anything, but made no effort to clean the room or make the bed. The hot tub did not work for the first three days of our stay. We did complain about the higher prices and lower quality and the answer we got was that the motel was under new management. All in all, it was not a pleasant experience and I very strongly doubt if we will book with this motel in the future. July 4, 2013
Rated 5.0 out of 5.0 by Front The front desk staff was wonderful and so accommodating! June 27, 2013
Rated 2.0 out of 5.0 by Lack of service and rude staff We found the price to be acceptable, however, the staff was less than friendly ans was in no way suited to the high volume you deal with. Breakfast was cold, most items were out and it took 4 requests to have items re-stocked. Your juice was sour and milk was spoiled. Your front desk had no change for vending or laundry and was un-appologetic about the inconvenience they created. The pool had over 60 people in it with no signs of your "staff" adhering to safety regulations. I am so dissappointed I cannot express it enough. June 22, 2013
Rated 3.0 out of 5.0 by Lacking Attention to detail Front desk staff was less than stellar. At the desk at 6AM two mornings to buy Gatorade before a swim meet. Both times I had to wait until the breakfast attendant came by and she then went behind desk and alerted the front desk person that I was waiting. Also, breakfast was served at 6am, but the front desk staff informed all of our swim team that it was served at 6:30am. Otherwise rooms were comfy, but hallways could have been much, much cleaner! June 14, 2013
Rated 4.0 out of 5.0 by Good location - great staff I have been staying at this hotel regularly for 8 years - continual improvement and great location for my business. May 28, 2013
Rated 5.0 out of 5.0 by Excellent Staff and Service I would rank this as an excellent property for staff and location if you need to stay on the West side of the Bay, In a business location and easy to get in and out of. May 15, 2013
Rated 5.0 out of 5.0 by First Class Lodging at a Reasonable Room Rate I was greeting and served by a very cordial and competent staff. The guest room was large, very comfortable and clean. I totally enjoyed my stay. I would recommend this Holiday Inn Express to anyone visiting the St. Petersburg and Clearwater area. May 12, 2013
Rated 5.0 out of 5.0 by Great hotel!!! My wife and only stayed one night so we didn't get much of a chance to enjoy this hotel, but we wish we could have stayed longer. The hotel was well maintained. The room was very spacious, clean, and modern. Staff was extremely friendly. Would definitely stay here again. May 12, 2013
Rated 3.0 out of 5.0 by Nice room, clean large shower. If you are traveling for very long the breakfast gets to be tiresome. No yogurt was unavailable. Short supply of fruit. Apple juice tasted like water. Normally where we stay there are fresh baked cookies. Here we had store bought upon arrival. Then nothing for the rest of the stay. Only one newspaper. If you needed something like a remote (none in the room on arrival) they did not have anyone available to deliver it to the room. Internet was fine, worked well. Courteous staff. April 27, 2013
Rated 5.0 out of 5.0 by my stay staff is great. but pool and hot tub was closed. Your internet service provider is horrible. They couldn't enter a mac address for me during my last stay when they guaranteed it would be on the next day which was wed am. I checked out fri and it still was not entered. This is not the type of service that i expected for holiday inn to be associated with. You should go back to who you were using before. They had excellent service. April 24, 2013
Rated 5.0 out of 5.0 by Great place!!! I enjoy the stayed at this location with my family. I highly recommended. P.S. Swimming pool is great. April 17, 2013
Rated 5.0 out of 5.0 by Employees The employees were all very couteous and helpful from checking to checking out. Great place to stay and will recommend it to others. April 14, 2013
Rated 5.0 out of 5.0 by Great stay! This was the fifth year my swim team has stayed at the Holiday Inn Express at ICOT Center and as always, everything was wonderful. Sure, there are plenty of other hotels closer to the competition site in St. Pete, but I'd rather stay at a place that I know will provide an affordable group rate for my team with great rooms and services. The kids also love the pool and the pancake machine. I look forward to coming back next year. It's become our home away from home! April 13, 2013
Rated 3.0 out of 5.0 by Nice but needs an Upgrade Good Hotel, centrally located, a bit older oder but well maintained, in Need of an Update. Plenty of Parking. Breakfast Not more than average and in both Mornings totally overcrowded. This was Not Holiday Inn Standard. Overall an ok Hotel. April 6, 2013
Rated 5.0 out of 5.0 by Lots of Pillows I stayed as part of a tour group but am always happy to stay at a Holiday Inn Express. Have often stayed at other Holiday Inn Express. Thanks for a relaxing time. April 4, 2013
Rated 5.0 out of 5.0 by Enjoyable stay - Great staff I was greeted as a Priority Club member who was very upbeat and always had a smile. Each time we went in and out of the hotel we were greeted upon returning. The room was clean and the breakfast buffet was kept fresh. March 18, 2013
Rated 5.0 out of 5.0 by This is THE Place to Stay The staff was helpful, friendly and willing to go out of their way to take care of me. It was like walking into a room full of friends. I loved having coffee, eggs, sausage and pancakes ready to eat every morning. The complimentary shuttle to surrounding areas including the gym was exceedingly helpful. I would absolutely stay here again and recommend it to my friends and family. March 18, 2013
Rated 4.0 out of 5.0 by Great bed, great staff This hotel sponsored a gymnastics meet that we attended, so we expected some measure of kid-related chaos...which we got...but the staff were quick to address the loud play in the hallways as best they could allowing us some needed rest before competition. The staff were friendly, attentive and very helpful for the duration of our 2-night stay. One down side for us was the volume of people who had to eat breakfast very early (LOTS of gymnasts as well as the entire Kentucky women's softball team who were also staying at the hotel). One other minor issue was room lighting and electrical outlets. A few key bulbs were burnt out, and there were very few places to plug in all the electronics used by kids & grown ups these days... :-) - but these things were minor impact and did not diminish from our overall experience. March 10, 2013
Rated 2.0 out of 5.0 by Hotel update needed During my two weeks on a Florida trip from Ohio I stayed in 4 Holiday Inn Express hotels. I think yours is over priced and in need of a general update. It was by far the worst Holiday Inn Express I've stayed in, ever, and I've stayed in many over the years. I stayed in your hotel on a Monday and Tuesday nights and was charges two different room rates. This did not make sense to me. March 4, 2013
Rated 5.0 out of 5.0 by Whole family loved it The hotel and staff were everything we expected, and more. Our room was clean, quiet, spacious, and comfortable. The hot tub and heated pool were the highlight for the kids. We will definitely stay here again, if we make it back to Florida. February 25, 2013
Rated 4.0 out of 5.0 by Breakfast Quality Breakdown Everything was satisfactory at this lodging except breakfast. The orange juice machine was broken and no effort was made to repair or replace it. They ran out of the signature cinnamon rolls very early in the morning. The dining room was seriously understaffed and nobody exhibited any hustle or sense of urgency. Fix this localized problem and you would have a very satisfactory establishment. February 24, 2013
Rated 5.0 out of 5.0 by comfortable bed and great service The front desk people were very friendly and helpful February 18, 2013
Rated 2.0 out of 5.0 by Dirty bathroom room was fine but when i went to take a shower in the morning there was an old wash cloth on top of the shower curtain that was dirty and missed by housekeeping. It really made me wonder what else was not clean February 8, 2013
Rated 1.0 out of 5.0 by Bugs in the rooms Had to change rooms 3 times in 2 nights because of flea invested rooms. I have bites up and down my legs. This hotel needs to be bug bombed. February 5, 2013
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