Rated 4.6 out of 5 by 53
Rated 5.0 out of 5.0 by butch1947 desk staff
Helped me with a problem on me rewards account. there were two accounts under my e-mail account. She gave me info on correcting that.
September 23, 2014
Rated 3.0 out of 5.0 by JhJac Good Hotel. Inconsiderate Maintenance Manager
A/C is loud and hard to sleep with as it cycles on thermostat.
For some reason it was so important to wash the driveway that the maintenance person fired up the engine driven power washer under my window at 730 am. When I expressed a measure of dismay to the desk staff and a concern that others may also be annoyed, still no one mentioned this to the person doing the washing. If you desire to sleep in late at this hotel you may wish to think twice. Not real concerned for the guest in the morning.
September 22, 2014
Rated 5.0 out of 5.0 by Poadge Like home
Clean and comfortable place to stay. The staff was very curteous. My business associates will do the same.
September 17, 2014
Rated 2.0 out of 5.0 by WearyTraveler12 BEWARE: A/C is OFF upon arrival.
90 degree rooms upon arrival is NEVER okay. This management team has a policy to turn off all refrigerators and a/c units between guests, with no concern to the comfort to a weary traveler arriving at 11pm, needing to wait over an hour for the unit to cool down, and ultimately having to choose to remain in an 80 degree room all night, or transfer rooms at midnight. The wash clothes were stained (and possibly still dirty), and the tub had chipped spots inside.
September 4, 2014
Rated 4.0 out of 5.0 by Wash123 Good Experience
The room was exceptional and the staff were all really nice. The entire hotel was spotless and I felt safe/comfortable my 1 night stay.
September 1, 2014
Rated 4.0 out of 5.0 by j700 Issues with bed and bath
Mattress too soft.
Shower/tub had rust spots and missing caulking, did not look well maintained.
August 27, 2014
Rated 5.0 out of 5.0 by Gar_ Cleburne IHG Stay
Great hotel and staff. Gave an upgrade for rewards member and room was clean, quite and comfortable. Friendly staff.
August 27, 2014
Rated 5.0 out of 5.0 by 45Travels Return
There is so much to complement about this location in Cleburne. The check in is simple as we reserved in advance, and we were given a nice suite for the night.
The hot coffee in the lobby and the daily newspaper make the first minutes welcome. The room was comfortable but very cold when we arrived. It was a bit difficult to get the temperature comfortable overnight.
The breakfast offers some healthy choices (eggs, turkey sausage, oatmeal, fresh fruit), and the treats most of us love; cinnamon rolls, and other sweet things. Did I mention the cinnamon rolls?
August 25, 2014