Rated 3.9 out of 5 by 53
Rated 5.0 out of 5.0 by pvttpilot Breakfast In The Mornings
They always say .. breakfast is the most important part of the day !! I have to agree. I would just like to share what I have seen and noticed from this Holiday Inn Express hotel in Clemmons. The staff and management both are very prompt, courteous and nice. But this time .. the breakfast lady caught my attention. Please know that I stay at Holiday Inn hotels all the time. It's my work .. and it's my life.
But there is a breakfast lady at this hotel (I believe her name is LaDonna# that stands out in my mind .. beyond ALL of the Holiday Inn hotels I've ever stayed in. I am hoping her Manager will get this review.
I was eating breakfast one morning and I noticed a hotel guest #adult) was using their fingers to get the bacon out of the tray .. and NOT the tongs. She quickly intervened and asked the man "politely" to please use the tongs.
I have never seen anyone at any of the Holiday Inn hotels in the U.S. stand up for their guest like this lady did at HIXClemmons. I was "speechless". I have never seen anyone correct the guest when they needed it and when they were in the wrong .. like this lady did. ALL while looking out for the hotel guest in mind. She did what was right.
I want the Manager .. and the Manager's manager to please read this review.
And most importantly .. I would like to "Thank" the breakfast lady for what so few never do.
But she did what was right.
December 3, 2013
Rated 2.0 out of 5.0 by Lichen Run down
Rolling chair broken (making desk work difficult). Heater/AC was very loud (ear plugs should be issued with this room assignment).
December 1, 2013
Rated 3.0 out of 5.0 by CTBJR Nice staff but dated property
Stayed for a football weekend with friends. Staff were very nice and we enjoyed our stay. Property was convenient but it has seen its better days. Rooms especially need a bit of TLC as the paint is worn and chipped. The bathroom is in need of updating as the plastic tub was a bit stained and the faucet dripped continuously. If property condition is not updated I expect it will soon not meet Holiday Inn standards.
November 16, 2013
Rated 3.0 out of 5.0 by EeyoreJax Nice people and clean room
nice people and clean room. Nice sized king bed but pillows a little small. Room amenities were useful. Nice television and internet access. Breakfast quality below average in freshness and taste.
November 3, 2013
Rated 3.0 out of 5.0 by AZTravel Location
I picked this place for the location. It is dated compared to other similar hotels I have stayed at. It is right next to a busy interstate so not very quiet unless you have a room away from that end of the property. I was surprised that the room was not fully cleaned as I had not seen a place like that in awhile. I think they need to update this location and try harder to keep it clean.
November 2, 2013
Rated 5.0 out of 5.0 by SolomonK Great Stay
Had a great stay the breakfast and passes to the YMCA was great. The saff is friendly and very helpfull.
October 19, 2013
Rated 4.0 out of 5.0 by EDL76 Great Staff & Great Breakfast
I had a really good stay when I was in Winston-Salem on business. Clemmons is only a couple of miles west of town on Hwy 40 but it is definitely cheaper to stay there then in town.
The staff was friendly and the service was great. As always breakfast was fantastic.
My only complaint was my tub was a little noisy and made "creaks" every time I moved.
Good value for the money.
October 18, 2013
Rated 2.0 out of 5.0 by vintagelook Stay somewhere else
The good thing about this hotel was the room was quiet. If you stay there when it is full, be prepared for a lukewarm shower. On the third day of our 5 night stay, our room was not made up. When we called the front desk to ask for towels and tell them about the room not being made up, the first thing they said was, "Did you leave the privacy note in the door all day?" I would expect them to apologize first and solve the problem; not try to pass the blame to us. (We did not leave the privacy note on, by the way.) After asking, they did take a little off the cost of the room. If cleanliness is next to Godliness, this hotel is in purgatory. It's not dirty really, just dated and grungy. The day after our room was not made up, they made up the room but did not leave extra toilet paper, glasses or make up wipes. When I went to the front desk to ask for some, the lady was not really very happy to help. We stayed here only because our other choices were filled for parent's weekend and hopefully will not ever have the need to stay here again.
October 11, 2013