Rated 4.0 out of 5 by 86
Rated 5.0 out of 5.0 by SolomonK Another great stay
Had another great time in Clemmons, the staff was very nice and was glad to see Pam was back even though she moved to Canada
she was filling in while someone was out. The dunkin doughnuts that evening made my day.....
May 3, 2013
Rated 3.0 out of 5.0 by Scott30 Room placement
I have been coming to this hotel every spring for at least the last 7 years. in 2012 we were put on the 2nd floor, and when I made my reservation for 2013 I specifically asked for the 1st floor (two rooms) and was told that was no problem. WHen I checked in we got stuck on the 2nd floor again.
We (4 of us) like to relax in the lounge of TV area together and when staying a week it is easier to access from 1st floor.
I was extremely disappointed to get moved to the 2nd floor, especially after I asked for 1st floor placement.
It is the kind of thing that makes you start looking around for other arrangements.
April 30, 2013
Rated 5.0 out of 5.0 by Momma1 Wonderful staff
Some of the best staff that I have met in any hotel. They go out of their way to take care of the guest.I will stay here anytime that I am in the area.
April 28, 2013
Rated 5.0 out of 5.0 by jamlew7 Excellent area stay
I really enjoyed the peace and quiet on my particular stay, clean room and outstanding service by the staff. A very positive incentive to get away to a bustling small community and yet be tucked away quietly in the hotel's secluded location just off the interstate.
April 13, 2013
Rated 1.0 out of 5.0 by HotMomma No Air Conditioning!
The AC in my room was not working. For a woman in her mid 40's - AC is always a requirement.
The staff was very nice about it - but were unable to change my room as the hotel was full.
They did reduce my rate for the night by half.
March 21, 2013
Rated 2.0 out of 5.0 by Linda41 Rundown
Bedroom door would not shut had a gap in door where you could see thru. Main door had peep hole missing with paper put in it.
March 17, 2013
Rated 5.0 out of 5.0 by SolomonK Excellent Visit
Had a wonder time in Clemmons the hotel was clean and staff was very friendly.
March 12, 2013
Rated 2.0 out of 5.0 by Grzlbahr Comfortable bed; needs some attention
The staff was friendly, the bed was comfortable but the trash can in the hall to catch the rain leaking through the roof was a bit off-putting. When I stepped out of the elevator I had to dodge a drip and then as I walked the hall toward my room there was a trash can sitting in a doorway to catch the rain water.
A new roof, or at least some patching would raise my assessment considerably. The rest of the stay was average to good.
February 14, 2013
Rated 5.0 out of 5.0 by kierland66 Excellent Staff
Gave you the feeling that your stay mattered. Also great reference to a great restuarant!!
February 6, 2013
Rated 5.0 out of 5.0 by syl0329 Excellent stay
The staff, as always, was friendly, professional, and knowledgeable. The room was clean and comfortable. All in all, I find this hotel to be an excellent value.
February 5, 2013
Rated 5.0 out of 5.0 by Steve059 A warm place to stay
I've made many trips to Winston-Salem over the past 20 years. I've stayed in many different hotels in the area -- some good, some not so good. The common factor in many of my stays was the aggravation of the traffic and the congestion when I stayed in town or around the shopping areas. This time I decided to stay on the edge of W-S in Clemmons. It was a good decision. The Hotel was easy to access and even more convenient to my meeting destination as I was able to avoid the interstate and congested parts of town.
The staff was very friendly and coming in on a very cold night the building was especially warm. The room was great and the temperature was set as if It was waiting for me. Everything was very nice, clean, and comfortable.
This HI Express will be my destination whenever I travel to W-S.
January 28, 2013
Rated 5.0 out of 5.0 by Timzkc Great Stay!
Room was FRESH, CLEAN and we had a great STAY! Will be back soon!
January 10, 2013
Rated 4.0 out of 5.0 by Leo10 Great Sevice and clean.
We stayed in a queen suite that had plenty of room,clean and the bed was comfortable. Our only complaint was the layout of the room. You could not sit on the sofa or lay in the bed and watch TV. Our solution was to relocate the sofa so it faced the TV.
January 7, 2013
Rated 2.0 out of 5.0 by TAYLOR2144 bad surprize
Traveled late into hotel on business. Older property and not very well maintained. Rooms were outdated and not what I normally get HEI. Also very noisy hotel. Would not stay there again.
December 18, 2012
Rated 5.0 out of 5.0 WONDERFUL EXPERIENCE!
The staff were so welcoming and overall wonderful which made the entire stay just phenomenal!!! I will definitely be back!!!!
December 8, 2012
Rated 5.0 out of 5.0 by Jack124 Great experience
This is a very nice property, well maintained, and a very friendly staff. Yard maintance is also very nice, several beds of pansys gave he property a pleasant appearance. I have stayed at this property several times before and will definitely stay there again the next time I am in the area.
December 4, 2012
Rated 5.0 out of 5.0 by KurtS GREAT VALUE. FRIENDLY STAFF
Stayed at this hotel over Thanksgiving holiday while visiting son.
Checked in late and the woman at front desk could have not been more welcoming and friendly. All of the staff we encountered were warm and helpful. Room was nice. Beds very confortable. Heating/AC a little hard to regulate. Breakfast was adequate but not outstanding. Wife is a state government employee and as a result got a very reasonable room rate.
November 28, 2012
Rated 4.0 out of 5.0 by Cfuller Electric Door
Please, please condsider upgrading to an electric door. It is so challenging with lots of luggage to manage the doors upon arrival and departure.
November 3, 2012