Rated 4.5 out of 5 by 301
Rated 5.0 out of 5.0 by Ruts Toy A simple acknowledgement.
Maintenance staff that was painting, fail to acknowledge a simple good morning; to me that means a lot.
June 27, 2016
Rated 3.0 out of 5.0 by Barbmom13 Very hot
A/c did not work properly. Either freezing or sweating. The ice machine not working on 3rd floor was very inconvenient. Hskpg never emptied water from ice bucket nor replace the liner. Forgot coffee cups and turned a/c down so room was hot every eve. And why has my FL stay not yet shown up?
June 21, 2016
Rated 2.0 out of 5.0 by Verified Reviewer Nice hotel but several avoidable issues
We have stayed an many Holiday Inn Express hotels and generally they are great hotels for the value. This one is in a great location and overall feels like a nice hotel. Unfortunately, we had more issues with this one than any we have stayed at. The first problem was dirty sheets on the bed. It looked nice until you pulled the covers back, and then you saw the stains that were there. It wasn't just stained sheets, it was obviously soiled and should have been caught by the staff. So we were moved to another room where the TV did not work properly. Also, there was very little water coming out of the sink. There must have been a problem with the sink faucet. The tub was fine. The night manager tried to fix the TV but could not. We were not offered another room that time and we were only staying one night so we did not insist. I would like to recommend the hotel but since I have only had this one experience I can't really do that.
June 20, 2016
Rated 5.0 out of 5.0 by Jeanie7 Nice stay on a quick trip.
Staying at the Holiday Inn Express in Clermont was a nice stay on a quick trip. The room was attractive and clean and met all of my needs. The carpeting was slightly worn in my particular room but clean and the bathroom a bit dark in lighting but clean. Yet, with excellent water pressure and plenty of towels. Again a very nice stay for a night and would recommend to others.
June 16, 2016
Rated 5.0 out of 5.0 by FCJR Check in...
At the time of check in... The name escapes me but the young lady who greeted us from behind the service desk, is very personable and professionally attentive.
June 15, 2016
Rated 5.0 out of 5.0 by atljon Very clean, overall a great choice.
During my stay the hotel was in excellent condition and very clean. The staff was very nice - always saying hello and/or asking if they can help. The breakfast was better than most "free" hotel breakfasts. They offered two pillows for each person, a "firm" pillow and a "soft" pillow, which is a nice touch.
June 15, 2016
Rated 4.0 out of 5.0 by DonnaJ. An Excellent Stay
I was very pleased with everything at this hotel. I do wish there had been a microwave oven in the room and that there were more towel racks in the bathroom but other from that, I had an excellent stay.
June 9, 2016
Rated 5.0 out of 5.0 by Verified Reviewer Comfortable bed and great service...
My one concern was that I noticed for the IHG rewards members, their names were on a placard in the lobby. My concern is that if I am at a hotel, there are three groups of people that need to know that I am there... My wife, my family and my company. I appreciate the courtesy... but I am in a lot of hotels... they are my home away from home. I don't need to be told that I am coming into my home.
June 1, 2016