Rated 4.2 out of 5 by 42
Rated 5.0 out of 5.0 by plc4918 Staff makes the difference
This Holiday Inn Express is well managed and has excellent staff in all positions. Guests are made to feel welcome at all times with a warm greeting and friendly smile. I use this property every time I am in Clermont.
December 15, 2013
Rated 3.0 out of 5.0 by janann clermont plant stay
Was totally disappointed that i had specifically reserved a king room and was put in a dbl queen once again.....this has happened to me now several times at holiday inn. i did not receive any priority club recognition.....again, no surprise.....wish the site had said the hotel was under renovation. Construction debris was all over, rugs and walls and floors torn up throughout. orange juice at the breakfast is the absolute worst for a Florida Staple! it is pretty much the same with all Holiday Inns!! Don't know where they get it but it's is really awful! Wish i had gotten the great Soft pillows that help to sleep better, but not this time, all lumpy and well used. Construction Crew started early, heard them yelling outside and in the elevator, bummer.
December 13, 2013
Rated 5.0 out of 5.0 by Litch Great SErvice
Although there was a lot of construction, all was good. The construction people stopped making noise at around 10,
December 8, 2013
Rated 3.0 out of 5.0 by Howie2013 Under Construction
Motel was being remodeled. Slow front desk check in due to handling several people (in front of me and on the phone without reservations).Motel was clean and comfortable.
November 20, 2013
Rated 4.0 out of 5.0 great service
We were there during their renovation and it was a little loud, one of our rooms had a very loud air conditioner. The staff was great & overall we had a good time.
November 11, 2013
Rated 5.0 out of 5.0 by TexasTriathlete Great place and friendly staff
I recommend this location. Comfortable, close to downtown Clermont and great people here. Two thumbs up!!!
October 26, 2013
Rated 5.0 out of 5.0 by MajorGoodTime1 Another nice stay!
Had another nice week at this hotel; I have been staying there for the last 6 years (twice a year). The staff is wonderful; they make you feel welcome and at home. See you in the spring; I can't wait to see all the finished renovations, it will be beautiful. Thanks again!
October 23, 2013
Rated 5.0 out of 5.0 by Legalmaven18 A Wonderful Experience
We enjoyed our stay at Holiday Inn Express in Clermont, Florida. It is situated in the area we had to be - near Kissimmee and Davenport. The place is spotless and the staff is very courteous and helpful.
October 20, 2013
Rated 5.0 out of 5.0 by 32Ed Relaxing Stay
This property is a bit difficult to access but once found your not going to be disappointed by the cleanliness,and helpful staff. It is all great and more than expected.
They are updating the facility without any interruptions from the crew doing the work. I hope they let you raise your location sign so it would be easier to find. Even the GPS had difficulties due to the highway relocation, that was being completed.
Thanks for a great time.
October 19, 2013
Rated 5.0 out of 5.0 by Justvisiting50 friendly staff
Conveniently located, nice area, would stay here again
September 28, 2013
Rated 5.0 out of 5.0 by Vegaslights Nice and Quiet
Family visit for a birthday celebration. Had a great time - spent quite a bit of time in the hotel - hotel is clean, friendly staff. Had the king suite - spacious - would have rather had a separate "space" when family came to room to visit but it was still good space. Breakfast was OK. Good times!
September 28, 2013
Rated 3.0 out of 5.0 by TriathleteJB Convenient
Good location for visiting in town for my race, nice service and my only recommendation. Is to lose the automated perfumes in the room. Toxic!
September 10, 2013
Rated 5.0 out of 5.0 by Dogtagman Feels like home!
The staff is not only helpful but very knowledgable about the surrounding areas and services. Hopefully you will have a chance to chat with Mary Beth who is one of the front desk ladies!!
September 6, 2013
Rated 5.0 out of 5.0 by jfambrozic wonderful staff
Our stay was great and it was all because of the fantastic staff. From check in to check out they were always helpful, smiling, and just genuinely considerate and caring. I will stay here again every time I visit Clermont to train or race triathlons. A++
September 3, 2013
Rated 5.0 out of 5.0 by JRS3358 GOOD BREAKFAST
IT IS A NICE MOTEL AND WILL COME BACK . AND IT"S IN GOOD LOCATION .
August 27, 2013
Rated 5.0 out of 5.0 by PDA47 Staff easy to work with, clean and comfortable
Having combined free nights with other nights it required to sign in each day . The staff, each and everyone, knew the situation and had the new paperwork ready. Never let me feel like I was anything but welcome. I enjoyed the stay and would use them agsin. Work on road made it a little harder to get in and out of the driveway. Hopefully soon to be done before my next visit.
July 18, 2013
Rated 5.0 out of 5.0 by lv2drkwine Staff is very accomodating
We had a great 3 day stay at this property. The staff was amazing. I would stay again if in the area.
July 1, 2013
Rated 1.0 out of 5.0 by Greg1234 Quality of Facility
I have stayed in A LOT of Holiday Inns and will continue to but this was the worse. Half of the third floor was smoking, the whole floor smelled like and dirty ash tray. When I turn my A/C on it smelled like an ash tray. When we got there there were no rooms available to check into so I went to eat lunch and had to come back to get ready to attend a wedding. I came to the front desk they did offer to move me but I did not have enough time to do this. I did not fell welcome as a Priority Club Platinum member although they did thank me for being one. I can assure you I will never waste my time, money or POINTS to stay here again. Unbelievable!!!! I have never experience this any other location before.
April 26, 2013
Rated 5.0 out of 5.0 by triathlete Great place to stay for Clermont races
I stayed here for a triathlon at Clermont Waterfront park. It's less than two miles from the race site, so I just rode over in the morning. The room was very nice and clean. A great deal with the Sommersports rate.
April 26, 2013
Rated 5.0 out of 5.0 by jimmyguy22 Nice bed - big windows, TV was new & crisp!
Stayed 4 nights - everything went smoothly. staff was friendly.
March 25, 2013
Rated 5.0 out of 5.0 by vizschip Great Experience in a small town
I really enjoyed my stay. The staff was wonderful and the room was clean and comfortable.
March 22, 2013
Rated 4.0 out of 5.0 by ReattaRed Very well kept property
Staying at Clermont was a pleasure. Service by the staff at this location was excellent.
February 26, 2013
Rated 1.0 out of 5.0 by Dan357 Not very comfortable.
The rooms have a fresh coat of paint but a tiny dining table instead of a desk. The rooms seem to have less square footage than standard Holiday Inn Expresses. There was a towel in the bathroom when we arrived that looked dirty like it had ear wax or something worse on it. Almost used it to dry my face. The staff is not very respectful or nice. To call what they have high speed internet high speed is a joke and false advertising.
February 21, 2013
Rated 2.0 out of 5.0 by Exterminator Less than honest staff
We had stayed at this hotel in years past. My wife and I had planned to visit with some old friends in the area before moving on to our final destination in Florida. We were excited to meet them for lunch and in our hurry my wife left a sweater in the rooms closet. We had a nice visit with our friends and continued on to Lakeland for the night, When we had gone about half way my wife remembered she had left her sweater. We immediately called the hotel and asked if the sweater had been found. The person that answered was gone a moment or two, when they returned they said to call back the next morning as the staff had left. The next morning we called and the person who answered said nothing was turned in. We called again the next day and still no response. Now I realize it was our fault for leaving it behind. However the fact that somehow no one found it is impossible to believe. I would think hotel policy would be to at least keep the article a designated number of days and after that dispose of the item. My solution will be to never recommend this hotel again!
February 19, 2013
Rated 5.0 out of 5.0 by BMills Wonderful staff!
I arrived way before check-in but the staff members quickly found a room for me and allowed me to check in. It was quiet, comfortable and a great rate. Without a doubt I would stay there again.
February 16, 2013
Rated 3.0 out of 5.0 by RichS40 Switched Rooms
I made our reservations for our 50th anniversary trip in August. Got email confirmation in January. Both times for the desired 2 double beds. When we arrived, we got a king bed... no possibility to change (filled). How did this happen? Do we have to lie and say we will have 4 adults so they don't arbitrarily change our reservations?
February 15, 2013
Rated 5.0 out of 5.0 by Lmfrakes Very Comfortable
I enjoyed the stay in this hotel. The last two Holiday Inn stays the air-conditioner and heat unit was so loud we couldn't sleep. This room was wonderful. Air unit quite no outside noise breakfast was good. All in all it was a very nice stay. I will stay again, but will be sure to ask for a room with a quiet air unit
January 27, 2013
Rated 3.0 out of 5.0 The stay at your HI on a smoking floor
I requested a no pet room along with a no smoking room . I did get my no smoking room however it was on the 3rd floor which was the smoking floor for this HI, There was no attempt to change my room
To a non smoking floor,the staff was kind and courtesy and did say the hotel was changing to a 100 percent no smoking hotel next year. I am thankful that this stay was a over night stay.
January 18, 2013
Rated 2.0 out of 5.0 by crwyo Our stay at the Clermont Holiday Inn Express cound have been better.
Our stay at the Clermont Holiday Inn Express cound have been better. When we arrived there was one person working at the front desk and was on the phone with a customer for probably 15 -20 minutes while we stood there. A little annoying but not a big deal, he was friendly and helpful once off the phone. We used my husband's priority points for a free or discounted room at the end of December. We booked a non-smoking room in November online. When we got to our room it smelled of smoke. I called the front desk to see if we could get a different room and he said they were booked. When I asked why we were in a smoking room when we booked a non-smoking room, he replyed "well we were told to give you whatever was left." So much for "priority" service. I wasn't aware being a priority card member meant you were given "whatever rooms are left?" The room itself was clean and comfortable aside from the smoke smell but we won't be staying here again and aren't pleased with the Holiday Inn Express protocols.
January 8, 2013
Rated 4.0 out of 5.0 by Nettr Clean room
We didn't get into our room til 630 that nite after driving all day and getting there at 245 that afternoon. They didn't even consider lowering our price for that nite. Their breakfasts r wonderful.
January 7, 2013