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Rated 4.5 out of 5 by 82 reviewers.
Rated 5.0 out of 5.0 by Hotel staff and acommodations were great ! Some of the most helpful and friendly staff I have encountered while visiting Florida over the past two months ..... -Very concerned about customer satisfaction. -VERY helpful with finding room and keeping rooms available for me when even within tight scheduling conflicts -Excellent rapport with the client, helpful, eager to please, and made sure all was well with the comfort of the guest. -Will be back again for more stays in this top flight location,,,,, some of the BEST Holiday Inn Express stays, ever ! -A special shout out to Debbie, Mary Beth, and Amy for the extra level of concerns re: customer care. March 8, 2014
Rated 4.0 out of 5.0 by HI Cleremont, FL This was a very pleasant stay. The motel has improved since my last visit a few years ago. The staff was outstanding. Amy C. at the front desk was absolutely wonderful! Very professional, polite and helpful. Thank-you March 5, 2014
Rated 5.0 out of 5.0 by BIRTHDAY WEEKEND GETAWAY I HAD A WONDERFUL WEEKEND IN CLERMONT. SERVICE DESK GREETED US WITH OPEN ARMS. ROOM WAS VERY CLEAN. WE WENT OUT TO NEAR BY CLUB . I WOULD RECOMMEND STAYING HERE TO EVERYONE. February 26, 2014
Rated 4.0 out of 5.0 by Good Stay The accommodations were very good, the hotel was exceptionally clean, and the staff was very good. A good value for a business stay. February 21, 2014
Rated 4.0 out of 5.0 by A++ My choice everytime at Clermont, FL...................................... February 21, 2014
Rated 5.0 out of 5.0 by Wonderful staff Our visit was great. We stay here when visiting our Grandsons and Son and Daughter in law. Most of the time the rates are great, although sometimes high because of area events. Wish they had special rates for repeat visitors who are visiting family. Mary Beth at the front desk is awesome she welcomes us like family whenever we stay. New decorating looks great February 13, 2014
Rated 3.0 out of 5.0 by Make sure they have the room you requested I have stayed here numerous times. I find the hotel very nice the problem I had was that when I made my reservation I requested a smoking room and was assured that is what I would get when we arrived at the hotel I was told they do not have smoking rooms if I had know this I would have booked another hotel. January 24, 2014
Rated 5.0 out of 5.0 by Relaxing visit Even though at this time this property is undergoing upgrades, it is well worth the stop. The upgrades have made this a comfortable stay and the staff is very helpful and appreciative of the visit. Thank you again January 17, 2014
Rated 5.0 out of 5.0 by Excellent hotel Very nice staff and very nice property very clean.staff was very helpful with directions January 8, 2014
Rated 5.0 out of 5.0 by Thanks we needed that I had to make last minute reservations for myself and several other persons. It was a very stressful time as we had lost someone very dear to us. The staff found ways to accommodate us and provided us with two sets of rooms that were very close to each other. The staff and particularly the manager, was very helpful. The breakfast was proudly presented with extreme courtesy and an above average effort to make sure that all the guests were happy. I would definitely recommend this location for any length term stay. January 3, 2014
Rated 5.0 out of 5.0 by Staff makes the difference This Holiday Inn Express is well managed and has excellent staff in all positions. Guests are made to feel welcome at all times with a warm greeting and friendly smile. I use this property every time I am in Clermont. December 15, 2013
Rated 3.0 out of 5.0 by clermont plant stay Was totally disappointed that i had specifically reserved a king room and was put in a dbl queen once again.....this has happened to me now several times at holiday inn. i did not receive any priority club recognition.....again, no surprise.....wish the site had said the hotel was under renovation. Construction debris was all over, rugs and walls and floors torn up throughout. orange juice at the breakfast is the absolute worst for a Florida Staple! it is pretty much the same with all Holiday Inns!! Don't know where they get it but it's is really awful! Wish i had gotten the great Soft pillows that help to sleep better, but not this time, all lumpy and well used. Construction Crew started early, heard them yelling outside and in the elevator, bummer. December 13, 2013
Rated 5.0 out of 5.0 by Great SErvice Although there was a lot of construction, all was good. The construction people stopped making noise at around 10, December 8, 2013
Rated 3.0 out of 5.0 by Under Construction Motel was being remodeled. Slow front desk check in due to handling several people (in front of me and on the phone without reservations).Motel was clean and comfortable. November 20, 2013
Rated 4.0 out of 5.0 great service We were there during their renovation and it was a little loud, one of our rooms had a very loud air conditioner. The staff was great & overall we had a good time. November 11, 2013
Rated 5.0 out of 5.0 by Great place and friendly staff I recommend this location. Comfortable, close to downtown Clermont and great people here. Two thumbs up!!! October 26, 2013
Rated 5.0 out of 5.0 by Another nice stay! Had another nice week at this hotel; I have been staying there for the last 6 years (twice a year). The staff is wonderful; they make you feel welcome and at home. See you in the spring; I can't wait to see all the finished renovations, it will be beautiful. Thanks again! October 23, 2013
Rated 5.0 out of 5.0 by A Wonderful Experience We enjoyed our stay at Holiday Inn Express in Clermont, Florida. It is situated in the area we had to be - near Kissimmee and Davenport. The place is spotless and the staff is very courteous and helpful. October 20, 2013
Rated 5.0 out of 5.0 by Relaxing Stay This property is a bit difficult to access but once found your not going to be disappointed by the cleanliness,and helpful staff. It is all great and more than expected. They are updating the facility without any interruptions from the crew doing the work. I hope they let you raise your location sign so it would be easier to find. Even the GPS had difficulties due to the highway relocation, that was being completed. Thanks for a great time. October 19, 2013
Rated 5.0 out of 5.0 by friendly staff Conveniently located, nice area, would stay here again September 28, 2013
Rated 5.0 out of 5.0 by Nice and Quiet Family visit for a birthday celebration. Had a great time - spent quite a bit of time in the hotel - hotel is clean, friendly staff. Had the king suite - spacious - would have rather had a separate "space" when family came to room to visit but it was still good space. Breakfast was OK. Good times! September 28, 2013
Rated 3.0 out of 5.0 by Convenient Good location for visiting in town for my race, nice service and my only recommendation. Is to lose the automated perfumes in the room. Toxic! September 10, 2013
Rated 5.0 out of 5.0 by Feels like home! The staff is not only helpful but very knowledgable about the surrounding areas and services. Hopefully you will have a chance to chat with Mary Beth who is one of the front desk ladies!! September 6, 2013
Rated 5.0 out of 5.0 by wonderful staff Our stay was great and it was all because of the fantastic staff. From check in to check out they were always helpful, smiling, and just genuinely considerate and caring. I will stay here again every time I visit Clermont to train or race triathlons. A++ September 3, 2013
Rated 5.0 out of 5.0 by GOOD BREAKFAST IT IS A NICE MOTEL AND WILL COME BACK . AND IT"S IN GOOD LOCATION . August 27, 2013
Rated 5.0 out of 5.0 by Staff easy to work with, clean and comfortable Having combined free nights with other nights it required to sign in each day . The staff, each and everyone, knew the situation and had the new paperwork ready. Never let me feel like I was anything but welcome. I enjoyed the stay and would use them agsin. Work on road made it a little harder to get in and out of the driveway. Hopefully soon to be done before my next visit. July 18, 2013
Rated 5.0 out of 5.0 by Staff is very accomodating We had a great 3 day stay at this property. The staff was amazing. I would stay again if in the area. July 1, 2013
Rated 1.0 out of 5.0 by Quality of Facility I have stayed in A LOT of Holiday Inns and will continue to but this was the worse. Half of the third floor was smoking, the whole floor smelled like and dirty ash tray. When I turn my A/C on it smelled like an ash tray. When we got there there were no rooms available to check into so I went to eat lunch and had to come back to get ready to attend a wedding. I came to the front desk they did offer to move me but I did not have enough time to do this. I did not fell welcome as a Priority Club Platinum member although they did thank me for being one. I can assure you I will never waste my time, money or POINTS to stay here again. Unbelievable!!!! I have never experience this any other location before. April 26, 2013
Rated 5.0 out of 5.0 by Great place to stay for Clermont races I stayed here for a triathlon at Clermont Waterfront park. It's less than two miles from the race site, so I just rode over in the morning. The room was very nice and clean. A great deal with the Sommersports rate. April 26, 2013
Rated 5.0 out of 5.0 by Nice bed - big windows, TV was new & crisp! Stayed 4 nights - everything went smoothly. staff was friendly. March 25, 2013
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