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Rated 4.5 out of 5 by 150 reviewers.
Rated 5.0 out of 5.0 by Attentive staff We were greeted warmly, and the staff was very helpful in making our stay as pleasant as possible. September 22, 2014
Rated 1.0 out of 5.0 by Not Your Best Holiday Inn Express I travel every week & try to stay at Holiday Inn Expresses. They usually are very good. My stay last week at Cleveland was an exception. The air conditioner in my room didn't work and was hot all night. Then to top it off I could't get a copy of my bill (the printer was supposedly down). I left my email with the night clerk who PROMISED to send it to me. Did he? Of course not! I had to waste my time following up today with another call and finally got it. September 21, 2014
Rated 2.0 out of 5.0 by Do you know what Platinum level means? This is a hotel that doesn't know what a frequent traveller is nor what it means to be at the Platinum level in their own system. After identifying me as such they stuck me in the furthest room away with spotty at best wi-fi signal. On top of that the room overlooked the on ramp to the inter-state. The final straw was they did't even have my bill ready when I awoke. As I said I'm a frequent traveller. There are other hotel brands in Cleveland and I'll try them next time. September 21, 2014
Rated 3.0 out of 5.0 by Friendly Staff Great outward appearance and very friendly staff. Attention to detail needed in some of the guest rooms. September 20, 2014
Rated 5.0 out of 5.0 by Extremely Clean The BEST Holiday Inn Express I ever stayed in. The Hotel was spotless and very clean from the entrance to the lobby to the rooms and every place I can observe. Customer service was also Excellent. September 18, 2014
Rated 2.0 out of 5.0 by Average hotel I thought the cost of the stay was high due to the average hotel. The room was nice but I have been in nicer hotels for the money paid. The breakfast was nice but there wasn't enough seating for everyone at 8:30 am. The room was kept clean though considering the amount of people using the area. There was a person refilling food as it ran out. The hotel is easy to get to from the interstate which was nice. September 15, 2014
Rated 5.0 out of 5.0 by Nice place to stay The staff was very helpful and friendly. It's close to restaurants but far enough off the main road to avoid traffic noise. The rooms have plenty of plugs for charging your devices. I was disappointed to find out there was no sleep timer option for the TV. September 8, 2014
Rated 5.0 out of 5.0 by Great Place to Stop This hotel is a great place to stop for an overnight while traveling. There are plenty of restaurants in the area and little traffic congestion. I would definitely stay here again. September 5, 2014
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