Rated 4.5 out of 5 by 192
Rated 5.0 out of 5.0 by Rb2233 Very Comfortable Beds and Room
It was easy and quick to get checked in at this hotel. The staff was very friendly. And the room looked new and very nice.
January 29, 2015
Rated 5.0 out of 5.0 by The_Trave1er Comfortable and Clean but make sure you are getting what you requested.
The room was very nice and the pillows extremely comfortable, but, be sure that if you requested an executive suite with a King bed that you don't get downgraded to a regular room. I made sure to get the room I requested but could not get it with a King but instead was moved into an executive suite with 2 queens or full size beds. My colleague received a king and his bed was much more comfortable than my own. However, this hotel was the nicest in the area and the staff were very helpful. They could smile a little more though.
January 28, 2015
Rated 5.0 out of 5.0 by HOLLYWOOD! GREAT HOTEL
Stopped for an overnight stay on a road trip and was very surprised at the quality of the hotel! Very clean and neat and great staff!
January 21, 2015
Rated 3.0 out of 5.0 by Chu\ck 2015
The hotel manager thinks more of the facility than his guests.
January 20, 2015
Rated 2.0 out of 5.0 by Newgamma Disappointment
This was a very new facility and the property was clean. But, the staff was not at all friendly. There was a sign on the outside door for the guests to remove their muddy boots or shoes. Also, at all other Holiday Inn Express hotels that I have stayed at, coffee and hot water was available in the lobby all day. Immediately at the end of breakfast, they turned off the hot water. I like to mix my coffee with hot water. Not the best atmosphere.
January 5, 2015
Rated 5.0 out of 5.0 by KimChap5 Very comfortable; loved the bedding
Great rate for military; convenient location. The pillows are incredible and staff very friendly. The perfect hotel would have included and indoor pool and warm cookies as a reception.... but this was a great stay. We would stay here again!
December 31, 2014
Rated 5.0 out of 5.0 by bigredbird1 Great breakfast and room
We will always choose Holiday Inn Express if one is available. Our stay was, as usual, outstanding. Clean, great room, very comfortable bed.
December 31, 2014
Rated 5.0 out of 5.0 by jski Friendly staff and comfortable room.
We stay here whenever we are in the Cleveland area. The rooms are always clean and the staff friendly. The one thing I did miss was a pen and writing pad by the phone. I had a pen and paper with me so it wasn't a deal breaker. It's just that I'm use to seeing them whenever we stay in a hotel or motel.
December 30, 2014