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Rated 4.5 out of 5 by 190 reviewers.
Rated 5.0 out of 5.0 by GREAT HOTEL Stopped for an overnight stay on a road trip and was very surprised at the quality of the hotel! Very clean and neat and great staff! January 21, 2015
Rated 3.0 out of 5.0 by 2015 The hotel manager thinks more of the facility than his guests. January 20, 2015
Rated 2.0 out of 5.0 by Disappointment This was a very new facility and the property was clean. But, the staff was not at all friendly. There was a sign on the outside door for the guests to remove their muddy boots or shoes. Also, at all other Holiday Inn Express hotels that I have stayed at, coffee and hot water was available in the lobby all day. Immediately at the end of breakfast, they turned off the hot water. I like to mix my coffee with hot water. Not the best atmosphere. January 5, 2015
Rated 5.0 out of 5.0 by Very comfortable; loved the bedding Great rate for military; convenient location. The pillows are incredible and staff very friendly. The perfect hotel would have included and indoor pool and warm cookies as a reception.... but this was a great stay. We would stay here again! December 31, 2014
Rated 5.0 out of 5.0 by Great breakfast and room We will always choose Holiday Inn Express if one is available. Our stay was, as usual, outstanding. Clean, great room, very comfortable bed. December 31, 2014
Rated 5.0 out of 5.0 by Friendly staff and comfortable room. We stay here whenever we are in the Cleveland area. The rooms are always clean and the staff friendly. The one thing I did miss was a pen and writing pad by the phone. I had a pen and paper with me so it wasn't a deal breaker. It's just that I'm use to seeing them whenever we stay in a hotel or motel. December 30, 2014
Rated 4.0 out of 5.0 by Nicely decorated and convenient location This is my go-to hotel when traveling from Knoxville to Chattanooga. The hotel is decorated better than most and have always had a good night's rest, except for one. The rooms on the interstate side are noisy, but tolerable. The staff is always very pleasant. The "business center" is a small area in the lobby, but it has a little privacy with the way it is planned in the space. The breakfast is the typical fare you get with an Express. December 26, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great customer service. Clean guest room and bathroom conditions ~ Excellent! The customer service representatives were friendly and courteous ~ Excellent! December 23, 2014
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