Rated 4.6 out of 5 by 407
Rated 4.0 out of 5.0 by KT27 Wonderful Place to stay~
I am a BIG Fan of this property! We stayed here for five nights last week with a group from around the country. The staff was wonderful. Decor of this property is Beautiful. Very clean and well kept both inside and out.
A very well maintained hotel!
The breakfast attendant seemed a bit overwhelmed. All she needed to do was smile a bit. And never make negative comments within earshot of guests.
Rooms were very nice. However, coming from a hotel background, I notice things in rooms. The top of the headboard had a thick layer of dust on it. Coffee maker was also covered with dust. Bottom of white shower curtain was stained orange from the water. All easily fixed by giving your housekeepers an extra five minutes in a room.
Towels, sheet and pillowcases were crisp and clean. No stains!
The housekeepers were very friendly, wonderful ladies!
Your front desk staff was very friendly and helpful!
I would definitely stay at this property again!
Thank you for a wonderful stay~
And Thank You to your staff for ALL their hard work!!!
June 26, 2016
Rated 5.0 out of 5.0 by lunchlady51 great stay
Never have a bad thing to say about any of our stays with Holiday Inn's. The Cleveland Tennessee was our 1/2 way pt . on way to our family vacation to Pensacola. Easy access off freeway. Friendly staff upon check in, Gave us a great rate even though we were walk ins. Comfortable beds and wonderful pillows. Yummy breakfast to fill us up on our final travels for the day.
June 26, 2016
Rated 3.0 out of 5.0 by Jolly78 OK...not great
Room smelled and had to use air freshener. Wake up system didn't work correctly. I don't know if this was the fault of the automated system or the front desk clerk. Breakfast was nice and hot. Was disappointed that this location didn't have a hot tub. I was also disappointed that there wasn't enough surface area in the room for me to work and eat my meals. Bed was comfortable and I slept well while here. Ordinarily I was push through and stay here while working in the area but the Athens Holiday Inn Express is much nicer and less expensive.
June 21, 2016