Rated 4.2 out of 5 by 298
Rated 5.0 out of 5.0 by EVO59 Location and nice room
It was a great room and it worked out great for us because it s location couldn't have been better. We were close to the Cavs Arena, Horseshoe Casino, and also the Browns Stadium. It was a great weekend!
December 7, 2013
Rated 4.0 out of 5.0 by JSJSJS Everything is great...wireless could be better.
I travel for business a lot and stay here frequently. Beautiful hotel and great location. The wifi is not great but everything else is awesome. Hey oh!
December 7, 2013
Rated 5.0 out of 5.0 by kac199 great service
always enjoy r stay there, the front desk always
pleasant and friendly, will return
December 5, 2013
Rated 5.0 out of 5.0 by Kody2112 IT DOESNT GET BETTER THAN THIS
Let me start by saying I HATE doing survey's, did I mention HATE, O yes I did. But I have never been so impressed as my wife and I have by the quality and staff drive to always make our stay better each time at the HOLIDAY INN EXPRESS downtown Cleveland. The overall experience here and at the InterContinental Hotel has always been nothing less then "Total Gratification"
December 4, 2013
Rated 5.0 out of 5.0 by 21PilotsConcert Excellent
Staff was very attentive, upgraded my room to the top floor corner room. The view was great, could see into the Jake, and down Euclid Ave. Even allowed an hour longer check out. Only down side was the floors were wood, very pretty but a little cold in the morning.
December 2, 2013
Rated 2.0 out of 5.0 by vancesgirl freezing
This room was cold the highest we ever got the temperature was 63 degrees. Complained 3 times and nobody ever fixed it. Reported it again when we checked out, no compensation. Will never stay here again.
November 28, 2013
Rated 5.0 out of 5.0 by mimogecko AWESOME EXPERIENCE!!
I recommend this hotel to anyone looking to stay in downtown Cleveland. Extremely close to the Quicken Loans Arena, right around the corner from 4th St. (home to many bars, pubs, and restaurants), and parking was incredibly easy for being downtown. The staff was awesome from the moment I walked in (giving me clear directions around the area and answering ALL of my questions at the front desk), to getting my complimentary breakfast (I was greeted at the bottom of the steps with a ,"Good Morning! Can I help you get anything?"), to checking out which was completely hassle-free. The rooms are modern and up to date with 11-foot ceilings, wood floors, extra large bathrooms, flat screen TV, and wi-fi. Most excellent experience. This will be the place I stay the next time I am in Cleveland.
November 27, 2013
Rated 4.0 out of 5.0 by Dancingbare618 Large room and beautiful hardwood floors
I loved the room we stayed in. Beautiful hardwood floors, high ceiling, and clean/comfortable beds. The only negative was that I had to call maintenance twice before they got the heat in the room working. Once they changed the air filter, it was toasty warm all night. I did ask for a room with a view, so we were placed on the 9th floor. The view, not so great. Overall nice experience.
November 26, 2013