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Rated 4.3 out of 5 by 611 reviewers.
Rated 5.0 out of 5.0 by Very comfortable and clean Loved the room. It was spacious and beautiful with the awesome hardwood floors and high ceilings. The staff couldn't have been more friendly or helpful. This is where we will stay when we have to come back to Cleveland! October 15, 2014
Rated 4.0 out of 5.0 by Excellent Staff! Great service. Convenient downtown location. Alice and Mary of the breakfast service were friendly and accommodating and the food was great and choices were bountiful. Brianna, the Manager Reception hostess, was superb! The snacks available each evening of our stay were wonderful. The room was large, the bed was comfortable, and the shower was fantastic. The downside: while the neighbors could have been more considerate, the soundproofing could have been better addressed during your remodel. Fortunately, the radio alarm had ocean surf sound effects to use as 'white noise' to lessen the impact of the noise from the neighbors. October 15, 2014
Rated 5.0 out of 5.0 by Love the room We had a great time the room was ready early, the staff was friendly and helpful hotel was within walking distance to the casino and the q arena for our concert, will be back !!!!! October 15, 2014
Rated 5.0 out of 5.0 by Friendly staff and clean propety we have been staying at this hotel for the past 18 months -- every 4 weeks. everyone is cordial, efficient and willing to help us every time we are there. the eating places around the hotel are great and the rooms are clean and spacious. we always need to have a handicapped accessible room and everyone is very accommodating to make sure our stay is doable! October 13, 2014
Rated 5.0 out of 5.0 by Very comfortable room and cordial employees Visited the Rock and Roll Hall of Fame for my birthday and stayed at the Cleveland Holiday Inn Express. Front desk personnel and staff in the hospitality room for both the happy hour and breakfast were very friendly and helpful. October 12, 2014
Rated 4.0 out of 5.0 by Best Holiday Inn Express Whenever I stay in Cleveland, I stay here. It is an absolutely beautiful hotel. The views and hardwood floors are amazing. You really feel you're at a 5 star hotel. The location is perfect. It is an easy walk to East 4th St. which has some of the best restaurants in northeast Ohio. The only thing that isn't the greatest is the breakfast food. I'm sure they are required to have the same food brand as all of the other Holiday Inn Expresses. The bacon and eggs both taste like rubber. They do not taste like actual food at all. With exception of this, the price is worth the stay! October 9, 2014
Rated 5.0 out of 5.0 by Large rooms and great staff The staff is very welcoming and accommodating. Recently booked 4 rooms for a surprise birthday celebration and couldn't have had a better time. Location is great and you can't beat the value. Thanks to Kelsey for making our trip to Cleveland a pleasant one. October 9, 2014
Rated 5.0 out of 5.0 Great stay in a great Hotel We were pleasantly surprised at the great look of this hotel. Large room with high ceilings and hardwood floors. Very roomy accommodations. The staff was great and everything was very clean. We would definitely stay here again when we return to Cleveland. October 9, 2014
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