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Rated 4.3 out of 5 by 562 reviewers.
Rated 5.0 out of 5.0 by Wonderful My husband and I stayed here while celebrating our wedding anniversary. The building is beautiful and in a convenient location to be able to explore downtown Cleveland while walking. The few staff members that I had contact with were wonderful. The bed was comfortable and the room was the perfect size for the two of us. We had a wonderful, relaxing stay. September 3, 2014
Rated 5.0 out of 5.0 by Very Nice Rooms High ceilings - hardwood floors. Very roomy - this was an excellent room! We stayed in the 2 room suite. September 3, 2014
Rated 5.0 out of 5.0 by Awesome & wonderful! Great staff, very clean & quiet We appreciate the nice blonde at the front desk. She was VERY friendly and helpful. She went out of her way to make sure we were happy. We love the beautiful lobby. The hardwood floors in our hot tub suite was HEAVENLY. We loved our room so much! Old building are so beautiful. They restored this place very well. Please note, if you're claustrophobic, be sure to get a room on a lower level. The elevators are TINY. We could walk to the Rock and Roll Hall of Fame (less than a mile) and the House of Blues was just down the street. My only complaint is that we were never told anything about breakfast therefore we never were able to take advantage of this offer. Highly recommend this place to everyone! September 2, 2014
Rated 5.0 out of 5.0 by Excellent Service and Great Room The Holiday Inn Express in Downtown Cleveland exceeded our expectations in every way! Friendly and helpful staff , the spacious room and convenient location made for a nice home away from home feeling! September 1, 2014
Rated 5.0 out of 5.0 by Outstanding Stay! I have been to this location numerous times while on business. The staff is very professional, and the rooms are very clean. I love the views the rooms hold & the hardwood floors. I wouldn't stay anywhere else while in downtown Cleveland. August 31, 2014
Rated 4.0 out of 5.0 by great bed and pillows bathroom was missing door trim and chalking in shower was missing and black in spots August 31, 2014
Rated 5.0 out of 5.0 by Friendly and helpful staff! Spent the night in a comfortable room and bed! Hotel staff friendly and helpful. Would recommend this hotel to friends and family. Would stay again if ever in Cleveland area!! August 30, 2014
Rated 4.0 out of 5.0 by Room very nice and bed was very comfy The staff were very pleasant and helpful. Great at explaining amenities and giving directions. August 30, 2014
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