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Rated 4.3 out of 5 by 553 reviewers.
Rated 5.0 out of 5.0 by very comfortable and close to restaurants This was my 1st time staying at a Holiday Inn Express and upon booking my reservations, the young lady on the phone said that the rooms had been renovated. The room was beautiful! It had high ceilings with beautiful hardwood floors! Very clean and spacious. The breakfast was good with your choice between hot or cold foods and i have to say thank you to the customer service rep K'yle, for being so professional and funny at the same time. I highly recommend this hotel to anyone that's staying in the downtown Cleveland area. August 29, 2014
Rated 5.0 out of 5.0 parking this is the only little issue we had. we had alot of luggage its preety far from our room. August 28, 2014
Rated 5.0 out of 5.0 by Right downtown and breakfast was available in the hotel I have never been to Cleveland was my first time my husband and I had a great time everything was in the downtown area. August 27, 2014
Rated 5.0 out of 5.0 by Favorite Hotel This is our favorite hotel to stay at when coming to Cleveland! The location, service, and unique décor cannot be beat! August 27, 2014
Rated 3.0 out of 5.0 by Great Location The Location was great-walking distance to most attractions we wanted to visit-Breakfast was good--(a little backed up at the toasting station-variety was awesome)-Not sound proof by any means-but for an "old" building you can't expect it to be.Rooms were clean --sheets seemed a bit small for the bed -kept popping off corners-air was good -loved the shower- For first time -extended stay travelers (more than 1 night) we had a great time- August 26, 2014
Rated 4.0 out of 5.0 by No WiFi room never serviced. we went out at 8am and didn't come back until after 3pm and the room wasn't touched in all that time. had to actually ask for service when we were leaving to go out for dinner. August 25, 2014
Rated 5.0 out of 5.0 by great staff great staff at this location, not what it looks like from the façade, better. only thing wrong was the door slams and may disturb other guests. August 25, 2014
Rated 5.0 out of 5.0 by The most helpful staff EVER We checked in very late, but the reception was warm and friendly. The desk clerk arranged a car for us for an early morning meeting, and offered to store our luggage in case we didn't make it back by check-out time. Our handicapped accessible room was clean and spacious, and hot lots of electrical outlets--something that we really appreciate. The room was extremely clean and the beautiful hardwood floor made getting around so easy. Thanks so much August 25, 2014
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