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Rated 4.4 out of 5 by 923 reviewers.
Rated 5.0 out of 5.0 by Neat hotel Friendly, helpful staff. Interesting building decor -- not your standard band hotel rooms. Highly recommend. July 30, 2015
Rated 5.0 out of 5.0 by Great Overall This hotel was everything I was expecting and more. Everything in downtown that we went there for was within walking distance which made it so worth it to pay for the parking pass. The staff was super nice and helpful. The whole hotel was just beautiful. July 30, 2015
Rated 5.0 out of 5.0 by good location Very nice hotel located downtown. The available breakfast is a great way to start the day. It was just a short walk to the Rock and Roll Hall of Fame. July 30, 2015
Rated 5.0 out of 5.0 Wonderful Hotel/Great Location Historic bank building renovated into this amazing hotel. Check-in was fast and simple. Our room was on the 14th floor overlooking the stadium. The ceilings are at least 15-20 feet high, hardwood floors, marble/granite bathroom, wet bar, extremely spacious. Extremely clean. And the fragrance being pumped in is so relaxing. Close to everything we wanted to do. The only negative was the housekeepers were very rude in that they continuously slammed doors as they went in and out of rooms and their supply room. July 29, 2015
Rated 5.0 out of 5.0 by Great location - awesome staff What a wonderful experience at this hotel! The room we had (2 queens) was very spacious. I loved the hardwood floors and simple décor. The beds were very comfortable and made for a great night's sleep. Everything was neat and clean which is so important to me. Also, the location of the hotel is close to so much and easy to get to. The garage parking (as opposed to valet) was on the street next to the hotel and reasonably priced for a downtown hotel location. The front desk staff was very helpful, attentive and accommodating. The breakfast staff was super nice and made sure everyone had exactly what they needed. I would definitely stay here again the next time I'm in Cleveland. July 29, 2015
Rated 5.0 out of 5.0 by Looking for a Downtown Baseball Experience (and you knocked it our of the park for us) We were on a 4 city baseball stadium tour. We stayed at Holiday Inn Express and Suites in all our stops. Cleveland - You hit a Grand Slam! The service was first class, the rooms were outstanding (hardwood - yes!), the locations was great, and you put all our rooms on the same floor. Without a doubt we recommend this stop on any baseball stadium tour. The only downside was no pool but with all the things to do around the hotel our 4 kids didn't even notice. We had a chance to take in multiple Cleveland area attractions that made this trip awesome. Close to the field and with a staff like that - this is what the major leagues must feel like........ July 28, 2015
Rated 5.0 out of 5.0 by Great stay on short notice Had a great experience at this property. Needed two rooms on relatively short notice while stopping in for an Indians game on the way from PA to Chicago. Rooms were extremely roomy and clean. Staff was all very helpful and friendly. Location was great for all downtown activities. I would definitely stay here again. July 28, 2015
Rated 5.0 out of 5.0 by Wooden Floors, high ceilings do make a difference The location is what brought me to choose this hotel. The extras that gives it the WOW factor are the wooden floors and high ceilings in your room plus how clean it is. I've got to add that the comfy beds and pillows could easily keep you in bed very late in the morning. July 27, 2015
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