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Rated 4.4 out of 5 by 732 reviewers.
Rated 4.0 out of 5.0 by Beautiful Room and great location I wanted to stay downtown with my friend for a getaway for my birthday. This location was one of the only ones that actually had a big tub in the Cleveland area that was not SUPER expensive. That was the feature we were looking for. It's in downtown so we had dinner and headed back to the room. The high ceilings make the room feel spacious. The wood floors gave it so much character. So, having been in housekeeping for over two years in the past, I will admit I squeamish about the tub. Of course they are wiped down with cleaner but rarely (in my experience) are house keepers required to run the tubs with the jets on and clean the jets. It takes too much time when the housekeepers are limited to a certain amount of time for each room. That being said, whilst taking said bath, there was a random clothing tag that DID not belong to me floating in the tub. There was also a few random hairs on the tub as well. The rest of the room was spotless and lovely and clean---I would stay at this hotel again for sure but I probably would not use the tub again. January 27, 2015
Rated 5.0 out of 5.0 by Great Stay! Great Location! Great Rooms! Huge rooms! Very close to bars and restaurant district! If you are staying in downtown Cleveland you won't beat the value and location of this place! January 27, 2015
Rated 5.0 out of 5.0 by Great Location and Great Value. I you are looking for unique experience in an old building while visiting downtown Cleveland, then this is the place. From stepping onto the original elevator cars to opening your hardwood floor room, you seem to catch a glimpse of the past. The proximity to downtown attractions such as entertainment, sports and restaurants build on the old school charm of the accommodations. January 27, 2015
Rated 5.0 out of 5.0 by Great hotel and location Had a very nice stay at this hotel while attending a Cavs game. Had all the amenities we needed plus more. The rooms were very spacious and had a wonderful kitchenette area. The location of this hotel is perfect for about any place you visit in downtown Cleveland. The breakfast bar had lots of options. My only complaint was the mattress, it was a little lumpy but didn't have a terrible nights sleep. January 27, 2015
Rated 5.0 out of 5.0 by CLE Holiday Inn Express Wonderful facility. What a cool idea to transform a historic skyscraper into a hotel. The rooms were nicely done, and we loved the view from the 14th floor. The staff at the front desk were very professional. January 27, 2015
Rated 2.0 out of 5.0 by First and Last Time Hotel's location is great but it's common area, lobby and great room are not up to the HI Express standards. Can't get change at front desk and vending machines are not adequate. Parking garage is not attached to hotel but Valet Parking is adequate and accurate. 2 out of 3 nights Firemen were summoned to hotel for false alarms. Probably will choose a different hotel next time! January 26, 2015
Rated 4.0 out of 5.0 by Beautiful Buiding This is a nice place to stay near Cleveland Clinic January 26, 2015
Rated 5.0 out of 5.0 by Very friendly staff and comfortable rooms Once again, we were very pleased with our stay at your hotel. The friendly staff at check in were very efficient and courteous. The room was impeccable and had a lovely view of downtown Cleveland. This being our fifth stay at the hotel, it once again did not disappoint us. The breakfast was hot and fresh and a very nice selection of foods and drinks were available. We need to come back during the week and enjoy the afternoon refreshments. Thank you. January 25, 2015
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