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Rated 4.5 out of 5 by 1033 reviewers.
Rated 5.0 out of 5.0 by Staff was dedicated to our stay Staff made us feel like the most important guests in the hotel. We plan on making a trip back just to stop here again. November 23, 2015
Rated 5.0 out of 5.0 by Great experience My wife and I stayed 2 nights and had a very enjoyable experience. The room was very cozy and warm. The hotel is located in an older building with turn of the century charm you won't find in a new high rise. High ceilings, wood floors and beautiful woodwork. We were with in walking distance of many restaurants, casino and sporting events. We have stayed in other hotels in the downtown Cleveland area but this is by far our favorite. November 23, 2015
Rated 5.0 out of 5.0 by Love this place We stay here whenever we are in Cleveland. The price is right and it is in walking distance to 4th street live and the Rock Hall of Fame. The staff is always pleasant and the rooms are really nice. I love the hardwood floors and high ceilings, it makes it different from the usual hotel. I will continue to stay here. November 21, 2015
Rated 4.0 out of 5.0 by great location Very good location, close to 4 E street and walking distance many great location. November 20, 2015
Rated 5.0 out of 5.0 by Grest Downtown Location, Hate Parking Charge As I have experiened before, when I stayed in, Indy, Columbus, Cleveland, at a downtown hotel, there is always a large parking fee. Why do you charge hotel guests for parking in your own lot? November 19, 2015
Rated 4.0 out of 5.0 by unique Unique hotel in downtown Cleveland. Amenities are spread out in the building. Rooms were clean and unique. November 17, 2015
Rated 2.0 out of 5.0 Unfortunate stay The room was okay and clean, however I could hear everything that was going on in the hallway, and I could hear the loud elevator bell like it was inside the room which woke me up late at night and early in the morning. I could also hear the guests in the room above mine having relations. ha The fitness center was terrible. This is common with hotels, but the elliptical resistance didn't even work. Definitely need to upgrade equipment. On a good note, I appreciated the nightly reception with drinks and appetizers. November 16, 2015
Rated 5.0 out of 5.0 by wonderful value with an amazing staff This hotel has 12 ft high ceilings and huge rooms within walking distance from most downtown attractions. We did experience a problem with the air conditioning unit in the first room we stayed in, and after trying to assess and fix the problem, we were moved to a different room, with the least amount of hassle to us. The staff, including the maintenance man that showed up, were all courteous and genuinely interested in making our comfort their priority. Wish we could have stayed a few more nights! November 16, 2015
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