Rated 4.4 out of 5 by 786
Rated 5.0 out of 5.0 by KCrutchfield Wonderful Downtown Location
I traveled from Michigan and chose this location because of the hardwood floors and spacious rooms. My friends and I loved staying here with the friendly front desk staff and valet. The rooms in this historic bank are truly one of a kind and super affordable for a downtown location. Thanks Holiday Inn Express! We will be returning! I also loved the bonus points given just for checking out!
March 26, 2015
Rated 4.0 out of 5.0 by LL50 Nice staff, comfortable bed, great shower
Got room at last minute due to traveling through Cleveland. Room was good for the price, other area hotels were more expensive. Hotel is an old remodeled bank so rooms are different than the standard hotel room. Room was sufficiently furnished and bed and pillows were extremely comfortable. Shower was hot and water pressure was great. Only complaint is paid parking or very limited parking if not parking in paid lot or valet.
March 26, 2015
Rated 5.0 out of 5.0 by kac199 front desk service is excellant
once again, our stay at the express was great, the front desk staff could not have been nicer and the rooms are
always neat and clean, and the location is great , will return again, actually in a few weeks
March 26, 2015
Rated 3.0 out of 5.0 by Lanice It served a purpose
It served it's purpose for me. I needed a room and no other hotel was affordable.
March 24, 2015
Rated 5.0 out of 5.0 by KatiaD Great Hotel
This Holiday Inn Express was in a great location, offered great customer service and was in a beautiful, historical building. We would definitely book here again!
March 23, 2015
Rated 5.0 out of 5.0 by gocavs Great Service
Enjoyed our stay very much. Great front desk service and very clean and comfortable room.
March 20, 2015
Rated 5.0 out of 5.0 by cav's fan cav's fan
We chose this hotel to say in after a cav's game. The hotel was very close to the game. Check in and out was easy and the staff was very nice. The breakfast was very good and there were alot of choices. The room size very big for a hotel room and it was very clean. I am going to stay there again next time I am in town for the game. Game room was very nice and there was a pool table
March 18, 2015
Rated 5.0 out of 5.0 by Robertoeoeo Not a bad experience overall, but...
The room was nicely appointed, it was quiet in the vicinity of my room, and the free breakfast offered an impressive selection of reasonably high quality hot and cold food.
However, I hate to pay for parking at a hotel, and this hotel charges a significant amount. With this in mind, you can imagine how annoyed I was upon returning after a long day at the medical clinic only to find a "parking garage full" sign at the parking garage to be used by hotel guests. I began to pull in anyway, but a rather stern looking security guard pointed to the sign and waved me away. I ended up driving to a restaurant and eating just to kill time. Upon returning about 1 1/2 hours later, the sign was gone and I was able to enter and find a parking space.
When I told the woman at the registration desk what happened, she said I should have entered anyway and told the guard I was staying at the hotel. I feel I should have been told this detail before the incident, and shouldn't have been made to pay for parking that day.
March 16, 2015