Rated 4.6 out of 5 by 96
Rated 1.0 out of 5.0 by Emho4u1234 Overpriced by all comparisons
The A/C leaked and flooded my carpet without resolution by staff. The hot breakfast buffet is not a quality you would expect for the cost of the room, and the room itself is not what you would expect from a "suite". I would not stay at this hotel again.
August 18, 2014
Rated 1.0 out of 5.0 by Emho4u1234 Uncomfotable bed, poor quailty breakfast buffet
This property is a poor value and location. Expected much better.
August 17, 2014
Rated 5.0 out of 5.0 by waxman Great hotel
Everything is awesome about this property, Staff is great. Bed very comfortable. Could not say enough good, I would live here!
August 16, 2014
Rated 5.0 out of 5.0 by 1Mac Friendly Staff and Clean, Attractive Facility
Our recent stay at Cleveland Mayfield Heights was a wonderful experience. Everyone was so attentive and helpful for the 3 weeks we were there. One week of that time my husband was a patient at Cleveland Clinic, so I had to leave our cat in the Suite alone for several hours at a time. A magnet on the door announcing "A Pet in the Suite" gave me reassurance that no one would enter while I was away. Everyone was so considerate of us, and offered their support in every way. The facilities were clean and cheery, and the food exceeded all expectations. The fresh fruit every morning was such a healthy way to start the day. Every meal..whether breakfast or the social hour was presented well, and the dining room and buffet area were always clean and polished! It was hard saying good bye to all of our friends we had made. Kind hearts and friendly people made our stay so much easier than it might have been. I would highly recommend this hotel for anyone traveling to Cleveland because they need to be at Cleveland Clinic. It is an easy commute on Cedar Street all the way to the hospital. No highways to deal with. You won't be disappointed in this hotel!
August 13, 2014
Rated 5.0 out of 5.0 by OneWestern great location
This hotel is located close to the city but in a quiet area. The breakfast bar is outstanding. The hotel is very clean and well maintained. I recommend staying here if you are coming to Cleveland.
August 12, 2014
Rated 5.0 out of 5.0 by brenda1209 great service.
The hotel staff was very friendly and the hotel was a home away from home atmosphere.
August 11, 2014
Rated 5.0 out of 5.0 by OnTheRoadAnne Terrific Room Layout and convenience
Large, comfy room with TV that rotates for watching from sofa, kitchen or bed. Separate sink from toilet so less waiting if sharing the room. Terrific kitchen area with large fridge and microwave and sink. Large Desk with comfy chair. Perfect hotel office. Well designed.
August 11, 2014
Rated 5.0 out of 5.0 by bc2cz Great for business travel
I really enjoyed my stay at the Staybridge. The room was very big and nicely furnished. I liked the breakfast and dinner, it helped me cut a lot from my budget.
August 11, 2014
Rated 5.0 out of 5.0 by Troop 1221 Wonderful hotel for large groups
My Girl Scout (high school age) troop traveled to Cleveland, OH for 3 days of fun. Our stay at the Staybridge Suites Mayfield Heights Beachwood was fantastic! The girls have requested to stay at a Staybridge for our next trip.
August 7, 2014
Rated 5.0 out of 5.0 by Mr. Cali Comfortable bed and excellent service.
From check in to check out the stay was pleasant and comfortable. The staff was exceptional!
August 6, 2014
Rated 5.0 out of 5.0 by Blue Belle Excellent Stay
Very pleased with this hotel. Excellent location. Safe and convenient for travel to malls, restaurants, and downtown Cleveland. The property is well maintained and suites are very clean. We were in the area for a family visit and enjoyed our stay. We will stay here again definitely.
August 6, 2014
Rated 5.0 out of 5.0 by Sonny1965 Super Hotel!!
Staybridge Suites is awesome!! They have everything you could want for one night or several nights. I would stay there again and definitely pick staybridge in other states as well. WOW!! Just loved the breakfast and even dinner some nights, plus there was a bag of goodies for a 'breakfast to go', which was also a great idea!!
Rooms were cleaned everyday, staff very friendly, could not of asked for a better stay!! Thank you so much!!
August 2, 2014
Rated 5.0 out of 5.0 by Wedding Stay Convenient Location
I came for a wedding at the catering site across from the hotel. It was very conveniently located and made our stay out of town that much easier. The only down side was that I indicated I would pay differently at check-out than by using the credit card I reserved the room with. It was changed without a problem.
July 28, 2014
Rated 5.0 out of 5.0 by franc123 Good clean room
Good stay, friendly staff.
My bed was a little soft for my liking, and aircon was noisy, hence I slept with it off.
A greater selection of fruit and wholefoods at breakfast would be good.
July 28, 2014
Rated 1.0 out of 5.0 by brpshack Recent Stay
Not sure what the fuss was about at this property. Nothing is located anywhere near it unless you have a car. Rooms were showing their age and need some maintenance. HVAC units were very loud and cycled on and off all night long. I was in three different rooms and this was true in every room.
Staff tried to help but did not seem to have the ability to make anything actually happen to correct issues.
July 24, 2014
Rated 5.0 out of 5.0 by kskdmad Complete, comfortable room, well-cared for hotel
Just no problems! Easy check-in, breakfasts always good, no significant neighbor noise, 24-hour fitness center, WiFi, and plenty of parking in a quiet section (no through traffic).
July 22, 2014
Rated 2.0 out of 5.0 by xoro Don't bring your pet
This property claims to be pet friendly but will charge you $75 each night for your pet. They will not tell you this in advance. We complained and management did correct the situation, so I will at least grant them that.
We had stayed in a Staybridge the night before in a different town and that property was nicer.
Breakfast was mostly inedible.
Free laundry was nice and the room was very clean.
July 19, 2014
Rated 5.0 out of 5.0 Outstanding Place to Stay
We stayed there for 6 days. The service and staff were outstanding. Tessie, in particular was so very nice and accommodating. If you needed something, there were right there within a blink of an eye. The breakfast buffets were super as was the 2 evening social gathering they had with Mexican Food one night and Hamburgers and Hot Dogs the next; free beer and wine as well as other soft drinks. We do a lot of traveling and we would rate our overall experience with this place as one o the very best, if not the best. If we are in the area again, we will definitely come back here. Thanks for everything!
July 14, 2014
Rated 4.0 out of 5.0 by Fran C comfortable room
this was a wonderful overnight stay on our way to Niagara Falls, NY; spacious comfortable room for us
July 13, 2014
Rated 5.0 out of 5.0 by DAK1 Great Room
We enjoyed our stay at the Staybridge Suites. We were pleasantly surprised at the size of the room and the quality of the breakfasts.
July 12, 2014
Rated 5.0 out of 5.0 by beckyf Very nice and comfortable suite; very friendly and helpful staff
This hotel was great. It was well-maintained and very clean. The staff was so nice and helpful throughout our stay. The suite was very roomy and had everything we needed to be comfortable and enjoy our stay.
July 10, 2014
Rated 5.0 out of 5.0 by Dorrie B I can't give this place a 10, I have to give it an 11 or 12.
This place is incredible!
The rooms were nice with lots of room for unpacking. The kitchen was a lifesaver as I had to prepare a special medical formula.
The free breakfasts were way above any expectation I had. The only problem I had with them was the tendency to overeat as they had many excellent selections.
I would highly recommend this place for anyone with special needs. It is quite accessible and staff are very accommodating.
We rented a two bedroom suite for nine nights and my two adult sons and I did not feel overcrowded. It really felt like we were staying in someone's home without feeling guilty that we were imposing on anyone. Since we were paying extended stay rates I expected minimal service, but whatever we needed we got.
We come to visit family in Ohio every year and I will be making our reservation for next year as soon as we figure out the dates.
July 10, 2014
Rated 5.0 out of 5.0 by dmwach1613 Great Manager
Upon booking my room using points, I contacted Kathy, who was introduced to me as the manager. Since I was booking with points, I was unable to book a certain room. Although she was not able to confirm that I could get a room upgrade when I was booking the room, she said she would see what she could do for me on the day of checking in. Upon arrival to the hotel, Kathy remembered me and was able to get me int oa larger room to accommodate my family more comfortably. Traveling with a 2 year old and an infant can be very difficult and knowing that there is a hotel that will do whatever they can to make your stay the least of your worries makes me feel very good. Thanks to Kathy and everything she did to make our stay excellent!!
July 8, 2014
Rated 5.0 out of 5.0 by JP1963 Nice place!
Just perfect place to stay for leisure or business. Friendly, clean and comfortable.
July 6, 2014
Rated 5.0 out of 5.0 by FoxnL Excellent Experience
Definitely will stay at this hotel when next in the area, the location was great, as was the staff! Very clean, very customer service oriented, comfortable rooms, kitchen area a real plus
July 6, 2014
Rated 5.0 out of 5.0 by JOEK69 STAFF
OUTSTANDING STAFF ENTIRE OPERATION , ALL DID A GREAT JOB
July 1, 2014
Rated 5.0 out of 5.0 by cgrt great staff, comfortable bed, home away from home
this hotel is a stone's throw away from Rockwell Automation. This is our third week staying here and we love it. We love that they serve daily hot breakfast as well as the dinner socials on tuesdays thru thursdays and the fully equipped kitchen. The beds are comfy and the bathroom's clean. But the best is that the staff are great, friendly and really nice. it is also a few minutes away from the Beachwood mall and mayfield rd where a lot of fast food restos and grocery stores are.
June 30, 2014
Rated 4.0 out of 5.0 by LRG22 Great hotel!
Second time staying at this hotel. The bed is comfy, the bathroom is nice, and the kitchen area is great!
June 24, 2014
Rated 5.0 out of 5.0 by Sixxnm Ms. Tessa Made it Feel Like Home
The staff overall was very welcoming throughout my entire stay. The front desk staff always greeted every guest with a smile. Ms. Tessa however stood head and shoulders above the already exceptional service and hospitality. I would come back to the Staybridge anytime even if only to say hi to Ms Tessa.
June 24, 2014
Rated 5.0 out of 5.0 by vthoyt Stay at Staybridge
Over all the hotel is a delight. The quality of the kitchen is much better than most. They have 2 problems they need to overcome:
1. They need to move the smoking area away from the pool and the pool side tables.
2. They need to make a few adjustments for mobility impaired people. The button to push the front doors to go outside is behind a plant and the breakfast area is not totally accessible (too small).
Other than those 2 issues, we thoroughly enjoyed the stay.
June 18, 2014