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Rated 3.9 out of 5 by 68 reviewers.
Rated 5.0 out of 5.0 by Better than expected the HI Cleveland is undergoing renovation. However its being done in a manner not to inconvenience its guess. this is a nice place to stay while in the Cleveland Ms area. the front desk staff was nice and always smiling. very friendly and courteous and made you feel welcome. i was greeted at check end and allowed to check in early August 14, 2014
Rated 4.0 out of 5.0 by Enjoyable & confortable stay We were in the King/Whirpool suite and had a very good stay overall with one exception, the business center computer was very slow and unable to print. The front desk attendant said that every time the computer was shut down the print driver had to be reinstalled but she couldn't seem to get that accomplished. So, I had to download the driver and install it myself so we could print what we needed. One more item that did not effect the comfort of our stay at all but seemed odd was that the largest suite (and most expensive listed) was very outdated. Full length mirror was missing, mis-matched light fixtures and an old projection big screen television in the living area with HD channels it couldn't properly display. This was not a problem being that the bedroom had a flat screen tv that worked fine. Bottom line, we enjoyed our stay and would expect you would enjoy your time here as well. August 3, 2014
Rated 5.0 out of 5.0 by Great Experience This location appeared to be very busy. All the customers I seen and related with were very happy here and had positive comments. Very enjoyable visit. August 1, 2014
Rated 1.0 out of 5.0 by Poor service check in person was not friendly nor did she inform me of any of the amenities at the hotel. Never told me of the breakfast area, elevator, fitness, etc. Room number was on paper and taped to the door. Old wash clothe was dried and stuck to the top of the shower curtain rod. July 22, 2014
Rated 5.0 out of 5.0 by Very Very Comfortable This location is in great shape and when the renovation is complete it will be better. The mattresses are really great, you don't want to get up. The morning after my first nights sleep, I asked house keeping to give me fresh towels, I would make up the bed, because I didn't want to move. I'm glad I checked in Thursday because of the happy hour food and drinks. July 16, 2014
Rated 5.0 out of 5.0 by good choice Called while on the road and room still available when we arrived. Joi at the desk was very pleasant and welcoming. Had to wait for our luggage to catch up with us so the reception in the lobby was very nice! Beds very comfortable. Our only problem was maneuvering a truck/trailer from the back of the hotel but that was not hotel problem. However if the drive went all the way around the hotel it would have helped :-) As we have family living in the area for the next 2 years, if we visit them we'll definitely stay at this hotel! July 15, 2014
Rated 5.0 out of 5.0 by we will only stay here from now on! We felt welcome from the time we walked in. From the manager to all of the front desk staff on all shifts. Our family had a total of 7 rooms for 3-4 nights and everyday we felt welcomed by everyone. The updates are very nice and we will only stay here when we come to this part of Mississippi. July 9, 2014
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