Rated 4.0 out of 5 by 91
Rated 5.0 out of 5.0 Great little hotel
I spend a lot of time on this hotel for business. The staff is really friendly and always do their best to meet our needs.
Rooms are nice, clean and comfortable. The only complaint about the room I have is the noise of the bathroom fan which is very loud and I could hear it from the room next to mine.
The hotel was/is being renovated. It was a nice hotel before and I understand the management wants to freshen it up, but the quality of work the contractors made unfortunately is not very high.
Another thing that I fail to understand is how exactly they charge the payment cards. Almost every time they do a reservation on the card at chek-in for the duration of stay. After check-out they charge the card, but still leave reservation on the card... sometimes few days, sometimes few weeks, which can be really anoying.
January 30, 2015
Rated 5.0 out of 5.0 by anderson31 Friendly staff
The staff was extremely friendly and willing to help. The renovations of the guest rooms and lobby area really helped bring the look of the hotel up-to-date. The outside was still under construction so the parking area was messy but did not hamper parking. I will definitely stay here again.
December 28, 2014
Rated 3.0 out of 5.0 by travel123321 Comfortable bed and great service
holiday inn Cleveland
hotel was fine
will stay there again
did not have my corporate rate
December 22, 2014
Rated 5.0 out of 5.0 by Marquise89 The best
I enjoyed my stay here during Delta State University fall graduation ceremony. I absolutely would recommend this property to anyone who needs to stay in Cleveland.
December 17, 2014
Rated 4.0 out of 5.0 by CITYWIDE Modern uPDATE
tHE HOTEL WAS BEING REMODELED AND THE NEW LOOK IS MODERN-CLEAN AND UPSCALE.
December 3, 2014
Rated 4.0 out of 5.0 by BayouState Under Construction
The upgrades are very nice. However, the construction interferes with parking.
December 1, 2014
Rated 5.0 out of 5.0 by Blues Lover Pleasantly Surprised!
We enjoyed our stay at this hotel! The Lobby area is well appointed. Coffee was available throughout our stay. The Staff was extremely nice and knowledgeable. The Executive Suite was clean and nicely appointed. The hotel was clean.
November 13, 2014
Rated 5.0 out of 5.0 by catlover0908 great service
Excellent experience as usual. Breakfast selections are wonderful with a very attentive staff. The only complaint I can think of was the sitting chair in our room was too small for a big and tall person. The chair at the desk fine. Renovations on outside were not complete but not an issue.
November 12, 2014