Rated 4.2 out of 5 by 117
Rated 4.0 out of 5.0 by Diva1968 Comfortable Stay
Customer service was great. Bed was average. Squeaky! Stayed here 2 yrs ago really awful. But upgrade made my stay much better this time. Comfortable And clean. Just had to wait for clean towels one day. But Staff very polite. Upgrade made a world of difference. Pool still not available.
May 16, 2015
Rated 5.0 out of 5.0 by Tooken Review
The room was ok, could use a little update on the color and size of the TV; killed a spider on the bed and the bathroom shower curtian was broken at the top, looked sloppy. I was awaken by the maid in the hallway compaining to her co-workers about her work hours!! I think the whole floor heard the conversation, as the term in-side voice is a unfamiliar term.
On the up side, the breakfast area and the lady who worked in it where both outstanding!!!
May 15, 2015
Rated 2.0 out of 5.0 by C_harris12 Not great experience
I did not have a great stay. The maid came to door and asked for the dirty towels but didn't have clean towels to replace them. She said, they needed to wash the towels before they could give clean towels... Had to wait to take a shower. The room key keep deactivating. The breakfast was not what I expected...the pancake maker was broke two days in a row.
Then at checkout they tried to overcharge me by $40. I had to email her my confirmation email...which should've been in the computer. Amazing!
May 14, 2015
Rated 5.0 out of 5.0 by LindaPH Very nice hotel-Recommend it highly
We like this hotel. It was very clean, comfortable, and well located. We were very pleased. It is a dog friendly hotel and were accommodating for our Havanese puppy. The staff were very friendly and professional. If the occasion arises we will definitely stay here again.
April 27, 2015
Rated 5.0 out of 5.0 by Stingray939 Great Staff at Cleveland's Holiday Inn
One of the best hotel staffs I ever encountered on for either business or pleasure.
April 23, 2015
Rated 4.0 out of 5.0 by Euby1963 Construction going on
The hotel was under some construction but the stay was good and the staff did a good job making sure that the hotel guests was taken care and not all bother by the constrution going on. Overall a good stay and will stay there again when I am in that area
April 23, 2015
Rated 5.0 out of 5.0 by TiminBrandon good choice among hotels
Nice hotel in good condition; staff was friendly and helpful. I asked several about a good local restaurant, and chose the one they all recommended, which turned out to be a good choice. Evening reception had a nice selection of snacks / appetizers, and breakfast had a good selection. Seating area was comfortable. Room was well-kept, and bed was comfortable, even though I never could get the right combination of firm and soft pillows. The fitness center looked nice, but I didn't get a chance to use it. I would be willing to stay there again.
April 13, 2015
Rated 5.0 out of 5.0 by Nurse1908 Awesome
Located in Cleveland Mississippi this hotel is in an awesome location close to everything. We arrived and checked in to our ajoining room that was not very conducive to our family needs. We brought it to the managers attention as well Mark the front desk attendant who was very attentive in this matter. We were offered another room 311 and it was very accommodating to our family needs. The staff kept our room extremely clean and tidy each day of our stay and also brought forgotten items to us upon check-out. That was a first from any other hotel we've stsyed in. So thank you!!!
The reception personnel were very helpful in advise on what to do in the city.
Breakfast was good, with fresh fruits and juices, eggs, biscuits and gravy and a pancake maker that produced yummy pancakes we will be staying again hopefully we get room 311 again. Job well done!!!
April 9, 2015