Rated 3.9 out of 5 by 38
Rated 5.0 out of 5.0 by Southern2 Got 1st floor as indicated in my choice
Great location. Friendly staff. Choices honored. I stay at a comparable competitor and Holiday Inn/Holiday Express and find that Holiday Inn honors my government rate better, seems to appreciate my business more. Do not always appreciate the computer booking, but it has improved.
December 7, 2013
Rated 5.0 out of 5.0 by Ronmcm Entergy
Great staff. Friendly and courteous. I would love a full bar. Rooms and breakfast area is great. Atmosphere feels safe.
November 12, 2013
Rated 5.0 out of 5.0 by Neva A must visit. Clean and well decorated
Our stay was very enjoyable. The bed was very comfortable and service the best. The room was clean and neat. The breakfast was one that you don't want to miss. I'm looking forward to our next visit.
November 6, 2013
Rated 3.0 out of 5.0 by Wallyworld3 Maintenance issues
While my stay was comfortable and reasonable, I identified a maintenance item pertaining to my room on the day I checked in. When I checked out 4 days later, the item had not yet been addressed. There were other maintenance issues that had also been identified throughout my stay and I can only hope they have been addressed as no action was taken during my stay. Also, I found the high level of humidity in my room to be disconcerting as there was a lack of cleanliness with the air conditioning unit.
October 15, 2013
Rated 5.0 out of 5.0 by mrsmo2013 the manager Mike was so nice made us feel very relaxed and special.
I would like to tell anyone who likes to be in clean nice rooms to come stay here we had a great time.
October 9, 2013
Rated 2.0 out of 5.0 by Reg40 Dirty
I have stayed at this property many times before between one and two years ago. This time will probably be my last stay. The carpets in the room and hallway were visibly filthy with large pieces of debris- as if their vacuum cleaner was broken. Stepping off the elevator, the entire floor had a smell. I requested a nonsmoking room, which is what I got, but it smelled as if someone had been smoking in it.
October 7, 2013
Rated 5.0 out of 5.0 by Ronmcm Breakfast and hospitality evening is excellent
My experience has been great. Staff is very friendly and professional.
September 23, 2013
Rated 3.0 out of 5.0 by Rick4851 Good value for Cleveland
Beds were comfortable
A/C was good
Wi-Fi was not available AT ALL in our room- very disappointing!!!
Could get it in the breakfast area which was VERY warm, both at night and at breakfast
September 3, 2013