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Rated 4.6 out of 5 by 132 reviewers.
Rated 5.0 out of 5.0 by Ss64 I stay here often on business and the management always know be by name and go above and beyond to ensure my needs are always met. Excellent job from this HI Express January 31, 2016
Rated 5.0 out of 5.0 by At home stay There are staff and then there are the "I'll be back" staff. At the Cleveland, Texas Holiday Inn Express it is not a threat but an anticipation of returning. We found that everyone associated with that property wanted our visit to be a pleasant stay...and it was. They were "Texas" friendly and neighborly accommodating, from the fresh cookies at the desk to Internet assistance in the room. Good folks there. Clean and comfortable everywhere we saw. As we left I told the front desk "I'll be back" (with apologies to Arnold the Terminator) January 29, 2016
Rated 4.0 out of 5.0 by HI Cleveland I always stay here when visiting my brother. Staff is always pleasant and helpful and rooms are clean and comfy. A little hard to get back and forth to the location because of where it is on 59, but worth it, January 21, 2016
Rated 5.0 out of 5.0 by Fantastical We checked in after 9PM, I think and we were so happy that everything was ready to go! The lady working that night was very nice! Our room was wonderful! The beds were very comfortable. Breakfast was delicious!! It took a while for the hostess to replenish it, but other than that, everything was great! We were also allowed a late check out and I really appreciate it! Awesome hotel! January 18, 2016
Rated 4.0 out of 5.0 by great price poor breakfast We were in town for a softball tournament and this was the first time to visit this hotel in Cleveland texas. The room rate was very competitive the only drawback to the stay was the breakfast. The bread items seemed stale and the two mornings that I ate breakfast the coffee was horrible. I have stayed at many Holiday Inn Expresses and this was the worst breakfast by far. December 9, 2015
Rated 3.0 out of 5.0 by Holiday travel The room was quite large but the beds were too firm for our liking. Also had issues with getting any extra towels between housekeeping and front desk. They only give 3 large bath towels per room we were told but we had 4 people in our room. Was finally able to get 1 extra towel but had to request extra each day of our stay. December 3, 2015
Rated 5.0 out of 5.0 by Comfortable Very comfortable with all the necessary amenities. November 7, 2015
Rated 1.0 out of 5.0 Sorry Want stay that this Holiday Inn ever again. I would like to thank the ladies at the Holiday Inn in Livingston Tx for there help get me my bill from the Holiday Inn in Cleveland Tx. PS Never had a problem anywhere else just at that location in Cleveland Tx. October 20, 2015
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