Rated 4.6 out of 5 by 54
Rated 5.0 out of 5.0 by Lobenhaus Great place to stay
Clean,staff was very friendly,breakfast was very good,just had an overall good time at this hotel,would recomend it to anyone
August 21, 2014
Rated 5.0 out of 5.0 by Khaleesi1 Comfortable Stay
We were greeted and checked in by Vicki who remained extremely cheerful and helpful throughout our stay. The guestroom was large, clean, modern and quite comfortable.
We enjoyed the ambiance of the hotel and the internet speed and accessibility was superb.
The pool area was very nice with plenty of seating including umbrella tables to sit out of the sun. However, there were no pool towels in the specified cabinet. This was not a big deal to us because we always travel with beach towels.
The bed, pillows, bed linens and towels were of exceptional quality and comfort for this level of hotel and that was a very pleasant surprise.
Breakfast was typical but the breakfast area was well appointed and comfortable. The coffee is very good!
Overall this was an extremely pleasant stay and we will definitely return when visiting family in nearby Splendora.
August 20, 2014
Rated 5.0 out of 5.0 by Jimbo4209 Great Service
Great place to stay for the money. Will be back when in the area.
August 18, 2014
Rated 5.0 out of 5.0 by Twobatts Loved it!
We stopped early to avoid a storm and we were glad to be at the Cleveland H I E. We will remember it on our next trip through Houston.
August 15, 2014
Rated 1.0 out of 5.0 by melwana Unhappy
No internet all night,and the maid came in on us after the do not disturb sign was posted outside the door. Nothing was done by staff to accommodate. I will never use this facility again.
July 29, 2014
Rated 5.0 out of 5.0 by seals4 HI Express Cleveland
My overall experience was great! I was not acknowledged as being a rewards member and did not receive a welcome gift. Other than that my stay was great!
July 26, 2014
Rated 5.0 out of 5.0 by Scotty18 Very Nice
Great staff..very helpful and polite. They keep the location clean and comfortable!
July 24, 2014
Rated 5.0 out of 5.0 by nlf1234 Staff and Housekeeping
The Front Desk Staff and Housekeeping are wonderful here. This staff goes out of their way to please their guest. I would recommend this hotel to the fullest.
July 23, 2014