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Rated 4.6 out of 5 by 139 reviewers.
Rated 5.0 out of 5.0 by Welcoming and comfortable Stayed for business, and had never been to Cleveland before. The hotel is clean and well maintained and the staff are very warm and helpful. I had never been to Cleveland before, but if I find myself there again, there is nowhere else I'd consider staying. April 17, 2016
Rated 5.0 out of 5.0 by great service I love to stay there and I will stay again and invite my friends and family to do the same. thank you April 6, 2016
Rated 5.0 out of 5.0 by Good place to stay Every aspect of the stay was great except for the pet charges as described previously. The value for the money seems a bit out of line, but as senior citizens most everything seems that way. April 2, 2016
Rated 5.0 out of 5.0 by Always a great stay I stay at this location quite often for business several times a month. Sure there are other hotels in the area but my choice is always HIE in Cleveland TX. The staff really does go out of their way to accommodate me even for a last minute stay. The main reason is due to the treatment from the front desk staff. Melanie, Jeremy, Kevin. Oh and CC the newest front desk staff. She is very personable and is very friendly just like the rest. After driving all day long it feels good to unwind at this hotel. I would highly recommend this hotel to anyone who comes to Cleveland. March 28, 2016
Rated 5.0 out of 5.0 by chs reunion Always a great hotel to stay at when in Cleveland. Good staff and easy location to come and go from. March 22, 2016
Rated 5.0 out of 5.0 by Unbelievable Comfort The quietness, comfort of the bed and pillows allowed myself and colleagues to get the proper rest for our work. The breakfast was above a normal buffet. The staff was attentive, but not overly so. We really didn't see the staff much, but everything was completed and in good order. March 13, 2016
Rated 5.0 out of 5.0 by Comfortable bed and great service I loved that it is a new property, very crisp. Would stay again if in the area. Full breakfast is available. Staff very helpful and familiar with the area. March 10, 2016
Rated 5.0 out of 5.0 by Ss64 I stay here often on business and the management always know be by name and go above and beyond to ensure my needs are always met. Excellent job from this HI Express January 31, 2016
  • 2016-04-28 T11:46:58.951-05:00
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