Rated 4.6 out of 5 by 104
Rated 5.0 out of 5.0 by Dtx7 Truly Amazing
I have stayed at this Holiday Inn Express numerous amount of times and it really is one of the best ones. The manager Sean and the staff will always give you great service and really care about the guests. Love staying here.
April 22, 2015
Rated 5.0 out of 5.0 by Shellbel65 Nice Property
We stayed at this property on our way to our cruise leaving out of Houston. The location was good, it was easy to find right off the highway. The location is about an hour from Bayport Cruise Terminal.
The hotel was nicely decorated inside and out. The front desk staff was pleasant and helpful. The rooms and hotel were clean.
When we arrived, we were originally in a room on the front side of the hotel. I have a hard time sleeping with traffic noise, so we asked if there were any rooms on the back side available. There were rooms available and they accompanied our request without any problems.
The staff was very friendly and helpful. Next time we go on a cruise, we will be staying at this hotel.
April 22, 2015
Rated 5.0 out of 5.0 by Dannyboy8381 Excellent experience
I just wanted to thank Tina for going above and beyond my needs and expectations. Not once did she hesitate to give me the best service possible, so far the best I've had. IHG is lucky to have her.
April 20, 2015
Rated 5.0 out of 5.0 by Dtx7 Love this hotel
Great staff, great room, very nice and clean. Perfect to stay at if you need to go to The Woodlands or Conroe area.
April 15, 2015
Rated 5.0 out of 5.0 by SS64 Ss64
This is a great hotel.... The staff always go above and beyond to make you feel welcome. The manager Sean will do whatever it takes to satisfy any concerns. I stay at this property frequently on business and they always make us feel at home.
April 15, 2015
Rated 5.0 out of 5.0 by June1 Great Value/Medical Necessity RIShwr Alert!
This hotel is beautiful! From the outside, to the lobby and sitting areas, and the rooms - all are spacious, and pristine. There are plenty of towels, pillows, and linens. DirecTV in the room with many different channels. The wireless was easy to connect and very fast. The staff were friendly and responsive. The breakfast has a variety of good foods that meet many dietary needs. There is only one room with a roll-in shower, so if you use a wheelchair, call directly and ask them to hold the room for you; it is given on a first request basis, regardless of medical necessity. Do not rely on the "Special Request" section of the reservation page if booking online. Also note that there are no shower chairs available, so showering is either messy or not available.
April 8, 2015
Rated 5.0 out of 5.0 Best hotel I've ever stayed at
This stay was absolutely perfect for me. My suite was amazingly huge fully stocked with the necessities I needed. The room was cozy and clean. Very modern and spacious place. I would definitely recommend this hotel to my friends, family, and anyone visiting or staying in Cleveland, TX. The staff and manager were also very kind and welcoming. Breakfast was fully stock and had a huge variety of things to choose from. I will for sure come back on my next stay.
March 21, 2015
Rated 5.0 out of 5.0 by Ouachita2015 Good Choice
I usually choose a Holiday Inn or Holiday Inn Express for travel. I have never had a bad experience and the staff is always helpful and courteous.
March 7, 2015