Rated 4.6 out of 5 by 98
Rated 5.0 out of 5.0 Best hotel I've ever stayed at
This stay was absolutely perfect for me. My suite was amazingly huge fully stocked with the necessities I needed. The room was cozy and clean. Very modern and spacious place. I would definitely recommend this hotel to my friends, family, and anyone visiting or staying in Cleveland, TX. The staff and manager were also very kind and welcoming. Breakfast was fully stock and had a huge variety of things to choose from. I will for sure come back on my next stay.
March 21, 2015
Rated 5.0 out of 5.0 by Ouachita2015 Good Choice
I usually choose a Holiday Inn or Holiday Inn Express for travel. I have never had a bad experience and the staff is always helpful and courteous.
March 7, 2015
Rated 2.0 out of 5.0 by carrieair Fell short
No IHG Gold member recognition. Not allowed enough towels for family of five to shower had to use three turn themin to be washed and wait..... and wait.... I have never been LIMITED my towels and I will NEVER stay with you again. Your cinnamon rolls were stale at 630 when we checked out. No bill available because your staff took upon self to use all my points instead of the poinst and cash I booked. VERY unhappy with your hotel. Should not be a Holiday INN Express if you cant acknowlege your Gold members. Still waiting for my points you failed to offer me at check in both days.
February 28, 2015
Rated 5.0 out of 5.0 by Granny and Papaw Clean, comfortable accommodations
It was easy to get to. Room was clean, comfortable, plenty of pillows. Breakfast was wonderful with choices to fit anyone's dietary needs. Internet was easy to access with no glitches.
February 23, 2015
Rated 5.0 out of 5.0 by almbillings53 Great service
We had a wonderful stay and we were nicely surprised that it was so reasonably priced. They have a lot of amenities and everything was very clean and the staff acted very professional.
February 18, 2015
Rated 5.0 out of 5.0 by Georacle Comfortable bed and great service
Received great service and the accommodations were excellent.
February 18, 2015
Rated 5.0 out of 5.0 by tip55 great place to stay
will stay again in a few weaks would like to see temp of third floor room better / easyer maintained
February 12, 2015
Rated 4.0 out of 5.0 by Wood Traveler Quiet and comfortable
This is a quiet and comfortable place to stay. The staff is courteous and helpful. It is somewhat confusing to find for the first time at night. The website should publish clear directions.
February 5, 2015