Rated 4.8 out of 5 by 44
Rated 5.0 out of 5.0 by pattieb Beautiful rooms. Great friendly staff
The room was well equiped with confortable beds. The staff were very helpful and knowledgable about directions and attractions.
November 13, 2013
Rated 5.0 out of 5.0 by dmc346 4.0 STAY
I have been splitting my frequent stays in the Albany Area among here and two other HIE in the area. I will now give all of my frequent stays to this outstanding property.
October 27, 2013
Rated 5.0 out of 5.0 by Russ7217 Comfortable bed!
I only stayed one night at this hotel. The room was very spacious, very clean and I was really impressed with the comfort and level of quality of the bedding. Also, the towels in the bath were not the usual low quality, so thin that you can barely dry yourself after a shower. They were luxurious for this level of accomodation.
I will stay again when in the area. I highly recommend it.
October 25, 2013
Rated 5.0 out of 5.0 by MommyGrammy Overall
Although I normally use this location for business, this time I used it for leisure. It was a rewarding experience.
October 19, 2013
Rated 5.0 out of 5.0 by Bookworm4 Really Nice People
My family stayed at this hotel for three nights. The beds were incredibly comfortable and clean. The people at the desk and in the breakfast room were very friendly. The breakfast was much more than we expected, from fruit to yogurt, to omelettes, scrambled eggs, sausage links, biscuits, sausage gravy, bagels, english muffins, pancakes, cinnamon rolls... not to forget the best coffee we have had in a long time. All that served for three hours so you don't have to get up too early if you're not so inclined.
In the breakfast rooom there is a desk with a computer for anyone to use. We used it each evening to search for things to do the next day. Really convenient to have available and you don't have to get a password or time limits. Nobody else was there so I was able to be on it for as long as I needed, about 15 minutes, and get my searches done.
Next was the workout room. Enough equipment for you to have a complete workout along with an air conditioner you control and a TV you control. We were in heaven and very happy since we decided not to bring the bikes with us.
The room was average with two beds. I will say, we had reserved a room with two QUEEN beds but had two double beds instead. A little smaller than we anticipated, but still a good nights sleep.
The only negatives of the room was the chairs, carpet and the ventilation in the bathroom. The two chairs in the room were so old that when you sat on it you were sitting on the springs. Also, we only used one chair because the other had a large unidentifiable stain that took up half the seat. The one chair we did use was incredibly uncomfortable. The carpet is old and smelly and really needs to be ripped out and replaced. The hallway had newer carpeting, but you walk into the room and start to choke from the carpet. Once you get used to that, it's okay. The venting in the bathroom... well, there is a vent above the toilet but I'll be darned if it was working. I had to wipe down the mirror after each shower and I don't even take very hot showers.
If you want to go out to eat, please go to the Halfmoon Diner just down the road. It's tempting to walk across the lot to the bar and grill, but if you're not going to drink you will be much rewarded from the short drive down the road. Just make a right out of the lot and head straight down and it's on your right side, I believe it's on the corner of Grooms Road if I'm not mistaken.
We decided to stay at this hotel because of the indoor pool, however because of the incredibly intoxicating amount of bleach (chlorine) used in the pool and the heat at which the room was kept at, we were afraid for the kids to be in there for any amount of time, so we never did use the pool. It did look nice though. Also, it's only 4 feet deep, which was a bit of a disappointment, but the workout room more than made up for that.
I would definitely recommend this hotel because the pros outweighed the cons by a good margin.
October 18, 2013
Rated 5.0 out of 5.0 by Suze8 Satisfaction Guaranteed!
Went back to visit Saratoga Springs and stayed in this hotel again. As usual, we're very satisfied. Eventhough it was only an overnight stay, we were able to relax and had a good rest. The staff even recognize us and as usual very friendly and accommodating. Welcome us with bottle of water and treats, which is great!
October 9, 2013
Rated 5.0 out of 5.0 by jackie12345 Great service good food
Again the bed was not as good as other holiday inn expresses we have stayed in. The breakfast was real good and front desk people nice. The bathroom smelled like mildew. I really can't understand why the housekeeping staff is not told to wash the shower curtains.
October 7, 2013
Rated 5.0 out of 5.0 by MWD1 Breakfast
It would have been nice to watch a news program in the morning rather than TNT with some movie on. Perhaps a preference of the employee?
October 5, 2013