Rated 3.9 out of 5 by 86
Rated 5.0 out of 5.0 by Aron11257 Comfortable Bed and Cozy Bedding
Enjoyed our stay.
Staff was friendly and accommodating.
Room was clean and modern.
Bedding was very nice and comfortable.
August 26, 2014
Rated 5.0 out of 5.0 by Cstarmer Good Nights Sleep
Moving from Rogers AR to Jacksonville FL. THis hotel offered excellent location with a variety of eating establishments close by. Staff was very friendly and efficient. Outside noise was at a minimum and everyone slept well. Breakfast selection was great, but no Rice Krispies. Made for a very enjoyable stay. All amenities worked well. Some items in bathroom needed upgrading and replacing, but overall was very nice and would recommend to others.
August 22, 2014
Rated 2.0 out of 5.0 by 0000jo Room never cleaned
We left in the morning at 6:30am and returned to the hotel around 5:30pm each night to a dirty room with no clean towels or shampoo. The staff kept saying they would check into why our room was not cleaned, but I never heard back from anyone. After getting very angry and demanding that my room be cleaned, they finally had a very nice cleaning lady come to clean it at 6:30pm the 2nd night. Upon check out, the General Manager Mr. Blount did not even care about my complaint. He just kept saying he would check into why the room was not cleaned. This does me no good when I am leaving the hotel. The dead bold on our door was broken. No response when I reported this to the front desk staff after the 1st night. This could be a nice hotel but needs a more considerate staff and management. Very poorly run.
August 19, 2014
Rated 5.0 out of 5.0 by richardtdy Comfortable bed
Top notch bed provided us with a great nights sleep.
August 13, 2014
Rated 2.0 out of 5.0 by HisWingz Bed not comfortable bathroom not clean
As I was getting into bed I tried to straighten the sheet and noticed that there appeared to be a plastic something of a mattress cover. I thought every Holiday Inn used triple sheeting. So I got into bed and every time I shifted I could feel the plastic under me. I felt like I was a child that would wet the bed.
Then in the restroom after getting out of the shower I looked down at the floor and saw long hair, and it wasn't mine. On the other side of the toilet, same thing long strands of hair.
August 11, 2014
Rated 5.0 out of 5.0 by mike2hunt Clean, nice hotel with excellent staff.
I stayed at this hotel not with my plan on my travel from Arkansas to Biloxi, MS. and back because of some of my work plans changed. I was very happy with my stay because the hotel was very nice and the amendities were more than adequate with the indoor pool and hot tub. Not only was the hotel nice but the staff went out of their way to accomodate me. Thank you Holiday Inn Express-Clinton.
August 11, 2014
Rated 3.0 out of 5.0 by TOJOE Comfortable Bed Bad Service From GM
Great room. I had room 125 very quiet just had bad experience checking in.
August 2, 2014
Rated 1.0 out of 5.0 by upset452 Staff has attitude!!!
Staff could care less about your experince including the General Manager. I do not know what has happened to HIE for the past 2 years every HIE we have stayed at there has been problems. I do not know why they even ask for the survey, only once has a manager replied to our compliants. I have spoken to customer care the seemed concerned but that was as far as it went.
We will be staying with another chain for future travel.
July 27, 2014