Rated 4.0 out of 5 by 49
Rated 2.0 out of 5.0 by JWCorne67 Poor Housekeeping and Customer Service
My Family and I stayed here while attending a sporting event at a local college. We found that the staff was unfriendly, rude and very unaccommodating. We were approached very early (before 9AM) by the housekeeping staff, on both Saturday and Sunday mornings. Because we did not let them in after their initial attempt, no second attempt was made to clean our room and replenish our towels. My wife complained to the manager, and was told that she could swap her own towels for the towels by the pool, but he could not help her with her complaint and would not send towels to the room.
We were scheduled for check out on Sunday, and were still approached by housekeeping before 9AM. I did not stay to find out if the room was cleaned, but as of our 12PM departure, no one had returned to attempt housekeeping.
I am so disappointed with the service I received, that I may not return to this property in the future.
November 18, 2013
Rated 4.0 out of 5.0 staff
The desk staff at his hotel is excellent. They are helpful and very friendly.
November 11, 2013
Rated 2.0 out of 5.0 by Mike830 Property is Past it's prime
The hotel has an old look and feel.
The room I stayed in had holes in the curtains, peeling paint, brackets for pictures on the walls with no pictures, and chips in the bathtub....overall a poor room.
For some reason the room was not cleaned after the first night and when I called the front desk, they advised there was nothing they could do as the cleaning staff was gone for the day...I thought that I paid for daily cleaning. They said that they would be sure to clean it the next day, which did not matter to me as I was checking out. The do not Disturb was not left on the door.....
I have stayed at this hotel before, but not again. I stay at hotels about 75 nights a year, so I compare this to other hotels.
November 9, 2013
Rated 5.0 out of 5.0 by BandMomof2 Band competition weekend
We need a room overnight for band competition weekend. The room,bed linens, and the bathroom were all very clean. Check in was very quick and easy, and the staff cooking breakfast was very polite and helpful. Hallways were very quiet at night. For the price it was a great stay thank you!
November 7, 2013
Rated 5.0 out of 5.0 by JCFB Clinton's Finest!
My family and I had a great weekend in Clinton.
The front desk got us in before game time (3:00pm) on Saturday and we enjoyed the night.
We will be back for future visits for sure.
Holiday Inn should take great pride and recognize caring managers like Michael, who go above and beyond to accommodate their customers!
WILL visit you soon!
October 30, 2013
Rated 5.0 out of 5.0 by Noble1 Very helpful
We had to drive in for a wedding and needed a place to change they were able to give up a place to change at about 10 in the morning. Thanks for helping.
October 24, 2013
Rated 4.0 out of 5.0 by Bobh62 Home away from home
I feel completely at home when I'm at the HIE-Clinton. I'm trying to decide if it's a good or bad thing that the staff knows me by name. :-) Guess I do spend a lot of time there. Thanks for making me feel at home!!
October 22, 2013
Rated 4.0 out of 5.0 by Bobh62 Great staff
The HIE Clinton is my "home away from home" and the folks there always make me feel welcome. Nicest hotel in Clinton!
October 8, 2013