Rated 3.7 out of 5 by 30
Rated 5.0 out of 5.0 by justme10 Nice place to stay
I have stayed at a lot of Holiday Inns, and they are a lot alike. But this property was exceptional! From the front desk person, who was super efficient, and offered advice on local places to eat, to the morning breakfast help. I felt like I was truly their guest! Never have I felt like the staff was really glad that I was there. Any time I ask a question, they immediately stopped anything they were doing and promptly answered my questions. And they all knew the words "Thank You" and yes and no, not yea and I dunno. I would recommend this property to anyone that is in the Clinton area! In fact, I will remember this place and if I need a place to stay and I am within an hour or so away, I will make the drive to stay here.
October 6, 2013
Rated 2.0 out of 5.0 by Roadpool Business center and service?
What good is a business center when the computers don't Microsoft office to do work. And the apology from the morning staff didn't seem to sincere !:( I hope u don't expect any flavor cream for your coffee in morning because there only milk available !
October 6, 2013
Rated 3.0 out of 5.0 by realestatedev good service. needs updates
Stay here quite often. Good service. Hotel does need decorative updates. Like most Holida Inn Express locations, the breakfast menu is outdatef and needs improvement.
October 6, 2013
Rated 5.0 out of 5.0 by Irish61 Wonderful, friendly staff
Hol Inn Express has the most comfy beds!
Staff in Clinton very friendly.
We stay here whenever we visit our older relatives who live in a retirement home in Clinton.
October 2, 2013
Rated 2.0 out of 5.0 by Jim44rkyt Room would not stay cool
Reasonably priced with clean rooms. Room would not stay cool.
September 21, 2013
Rated 1.0 out of 5.0 by Disappointed1111 Not what i expected.
Staff member was referring to guests as savages. Pool has a four inch mildew stain around the top lip that looks disgusting. Two days in a row no pool towels provided. Emergency phone by pool didn't work. Ac unit in room decided to drip water on the floor next to my bed and my briefcase got soaked. Just a run down property in need of corporate supervision.
September 12, 2013
Rated 5.0 out of 5.0 by Linus2013 Clinton
Not alot to do in Clinton Iowa but the hotel was a great place for what I needed
September 11, 2013
Rated 2.0 out of 5.0 by atom59 ok hotel but staff is not friendly
Rooms are clean and comfortable, position is good, but reception services aren't good and staff doesn't seem happy to have you as a guest. No recognition for IHG Rewards Club Members.
September 3, 2013
Rated 4.0 out of 5.0 by Bunny Comfortable and friendly environment
We were pleased to have an opportunity to stay at the Holiday Inn during our brief visit. The breakfast area is especially welcoming. The location is convenient.
August 27, 2013
Rated 5.0 out of 5.0 by Jean64 Bed was very comfortable and room was very clean
The only problem was need to be shown how to use the shower and the hair dryer and phone by bed did not work.
This was a good place to stay when in Clinton, Iowa.
August 24, 2013
Rated 5.0 out of 5.0 Great Service!
The Staff was absolutely wonderful! Tina was wonderful at meeting our needs and making us feel comfortable away from home.
Julie was awesome at making sure the dining and food area was ready in the morning. She was great at getting things set up so we could get some breakfast before heading out to work in the morning.
Couldn't ask for a more friendly and helpful staff. The RTI team thanks you for your excellent service!
August 13, 2013
Rated 5.0 out of 5.0 by Brusellkid Great staff and very comfortable rooms
Staff always friendly and hotel very clean. Tried other hotels in general area but does not compare.
July 10, 2013
Rated 3.0 out of 5.0 by don257 OK
This is a fine Holiday Inn. It is typical. There was no recognition at all for status. When we asked for the late checkout, which is complimentary for platinum members, we had to explain the Holiday Inn policy. The room was clean. I felt like the price was a little high for a property and location of this nature, but I would return.
June 21, 2013
Rated 4.0 out of 5.0 by Fran48 Quiet, safe area
The room was clean and it is located in an area that is quiet. The staff was extremely nice and helpful.
June 1, 2013
Rated 3.0 out of 5.0 by d02373 Pay Attention to details
overall my stay and the room was good, but when I came to look out the window, the window sill was littered with dead bugs.
May 17, 2013
Rated 5.0 out of 5.0 by Troy88 Manger and Staff are great
Love this property the folks there treat me like family
March 13, 2013
Rated 4.0 out of 5.0 by il309 No perks for platinum membership
I was surprised on check in that there were no perks given to Platinum members (ie bottle of water with a snack). Everything about this location is good and I have no complaints about the stay, I was just surprised that nothing was given out as a perk on check in. My room was upgraded based on my Platinum status and it was appreciated.
I have only encountered one other HIE that I stayed at in Indiana that did not give out a perk at check in and I now stay at a different HIE that is closer to my destination as opposed to one in a higher traffic area of the "big city".
February 25, 2013
Rated 3.0 out of 5.0 by Marty1948 Decent facility
Staff did not acknowledge PLATINUM status. Had problem with drain in bathroom sink, Had to fix myself. No maintenance staff available. Slow on housekeeping. 3:PM before room was cleaned.
Overall, good facility. Stayed here before and would probably go to LeClaire next time.
February 23, 2013
Rated 1.0 out of 5.0 by Troy88 Awesome people
One of your best properties I always appreciate your folks there.
February 20, 2013
Rated 4.0 out of 5.0 by kehaak Wedding Reception
Stayed here on a Saturday evening for a wedding reception my wife and I attended. Used points to book the stay last minute, had no issues. The only down part to our stay was the front desk cleck. She was rude and unfriendly.
December 10, 2012
Rated 5.0 out of 5.0 by Shawnderson Excellent Staff.
I rolled up to this hotel thinking I had a free nights stay using my reward nights. When I tried to check in the desk attendant said she didn't see me in the system. So I ran out to the car to get my confirmation paperwork, thank god my wife printed it. =)
Gave the lady at the front my information and she was like.. uhhh.. sir your reservations were for yesterday. I totally screwed up and was ready to pay full price and lose my points. But she went above and beyond and fixed my reservations with my reward nights. She saved the day! I was really impressed by the staffs ability to come through for their clients.
Thank you Holiday Inn Clinton!
October 29, 2012
Rated 3.0 out of 5.0 by BTUM Bad Housekeeping but great front desk and breakfast staff
This visit was to a small town which this property was the only IHG property available. If I was asked would I recommend this property to someone who had to stay in Clinton, IA then YES, but if you could stay 35mins away in another IHG property I would recommend that. The main problem we had was with the housekeepers. I am not sure if the Express Brand has changed their housekeeping standards to those similar to an extended stay Brand (Staybridge or Candlewood), but for the 3 nights we stayed our bedding was never changed.
After speaking to the front desk associate (FDA) we were informed that the above mentioned was correct, and that property were following extended stay IHG properties policies. We informed them that if they were following those policies that there should be signage stating that. After speaking to the FDM (Front Desk Manager) THROUGH the FDA we received 1 night free, only paying for 2 nights stay.
If we ever travel to this part of Iowa again after this experience I believe that I will have to stay 30+mins away from this property.
October 22, 2012