Rated 4.2 out of 5 by 97
Rated 2.0 out of 5.0 by Paloma58 Not Worth The Price
From the moment that I walked into this Holiday Inn, I was disappointed. It started when I arrived around 10 pm, and there was no one at the front desk, but instead saw a sign that said “Be back in a few minutes”. After waiting for what seemed more than 5 minutes. A gentleman came down and assisted me with my check in. I was not greeted at a Gold Member or even a member of the IHG Rewards Club. I went on my way and went to my room. The next day I was up at 6:00 am to go to work. I arrived right before 3:00 pm, and my room was NOT cleaned. I saw Housekeeping staff were down the hallway, and would arrive to my room after completing the rooms before mine. However, since I was already in my room, I put the “do not disturb sign” up. I figured this was a fluke or some rare coincidence that they had not reached my room. However, this occurred the next two days as well. I did not have my room made, new towels, or a clean room for my entire stay. I have never seen such a late start for the Housekeeping staff that they were not able to clean my room in the 8 hours that I was gone. Additionally, the lack of the gym that was available for use very disappointing. The minimal equipment available was an embarrassment to any gym. Considering that this is not a prominent town, there is not much to do, but a nicely equipped gym would suffice for this. Finally, there was construction being conducted in the parking lot which caused an excessive amount of noise, and thus I was not able to come back to the room and relax after work. I was never notified that this construction was going to take place. If I would have known, I would not have stayed here. I was very disappointed in my stay, and will not be staying at this location ever again.
May 26, 2015
Rated 4.0 out of 5.0 by Okoboji man Good overall, good bed and cleanlyness
Room was very clean, quite quet, the beds were very comfortable, We enjoy King sized beds. Location good to an Applebee Restaurant. WE did have a fire alarm go off but was a false alarm. Turned off in 30 minutes or so. The morning breakfast was very nice, Good variety of choices
May 25, 2015
Rated 5.0 out of 5.0 by traveling light at night Nice hotel
The staff was quick and efficient with my late-night check-in, which pleased me as I was anxious to get some sleep after a long drive. The morning staff in the breakfast room was upbeat and friendly and greeted me as I entered the dining area in the morning. The room was clean and comfortable and I enjoyed my stay. I would stay here again!
May 5, 2015