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Rated 4.7 out of 5 by 188 reviewers.
Rated 5.0 out of 5.0 by Great Service Front Desk Staff person was great. We arrived late, and asked for a recommendation on where to go for dinner. The place they sent us to was excellent. We had an issue with our A/C and it was fixed within a very short time. Easy access to this hotel from I-75 November 6, 2014
Rated 5.0 out of 5.0 by Great facility Facility was excellent. Staff was friendly and helpful. Room was clean and comfortable. The evening we arrived there were several folk musicians in the great room sharing their talents for all to enjoy. October 31, 2014
Rated 5.0 out of 5.0 by road trip Front desk rep. was very welcoming...nice person! Facility was good and up to the standards I expect. October 31, 2014
Rated 5.0 out of 5.0 by Great People... Tammy was the best... The best Holiday Inn Express I have stayed at ever. The Staff was excellent..... The place was spotless for being 5 yrs old. I will stay there again when going to Knoxville TN area... October 29, 2014
Rated 5.0 out of 5.0 by CLEANEST ROOM!!! Cleanest room I've ever stayed in! I always inspect hotel beds before we settle in, which includes stripping them down to the mattress and inspecting the box springs and bed skirt as well. This was the cleanest mattress and mattress cover I've ever inspected and I've inspected many, many of them all across this great country. Many kudos to the housekeeping staff! Friendly and helpful front desk staff! We inquired about local fare restaurants in the area and the front desk recommended Chesapeake's in Knoxville, TN. The two ladies even took the time to pull maps and tour guides for us and had them marked and waiting for us as we were leaving for dinner. Their guidance was greatly appreciated and their recommendation was perfect. If you're staying at this facility, don't miss out on a visit to Chesapeake's, just a 15-20 minute drive and the food and service was top notch! Great pool! The heated indoor/outdoor pool was a real treat! Clean and warm on a cool night. The jacuzzi was even warmer and especially inviting. Perfectly relaxing end to a lovely day. The breakfast service the next morning was wonderful! We enjoyed the variety at breakfast and everything was tasty and filling. I would be remiss if I didn't mention that we look forward to the super comfortable mattresses and the choice between firm or soft pillows that we always enjoy at the Holiday Inn Express (HIE) hotels. Our house burned down about a year ago and when we replace our mattresses and pillows, we absolutely will purchase the same brand offered by HIE. Thanks to the Clinton, TN HIE staff we enjoyed another fabulous HIE stay! October 28, 2014
Rated 5.0 out of 5.0 by Nice stay. Nice stay was very comfortable, the weather was lovely. The staff was nice. Would like hot cereal for breakfast. Thank you. October 28, 2014
Rated 3.0 out of 5.0 Disappointed We really like HIE, it's one of our go-to hotels. This experience was a bit disappointing because of no internet (this one was a huge factor for me, less so for my wife). The breakfast was trying. Most everything tasted like cleaner(s). The juices were poorly mixed and were really more like apple juiced down water, as was the orange juice. The usually wonderful breakfast is one of the, relatively little, things to which we look forward. It's always nice to not have to fight for a table at Cracker Barrel, or similar, when breakfast is just down stairs. Oh how I wish that bacon could be served every day, as we hate the crapshoot as to whether we'll get bacon or sausage -which does not like me. Beds and rooms were quite satisfactory. Over all, it was the several little things that took an otherwise 9 to at best a 5. I must add that the staff were very attentive to our problems, but they were beyond the abilities of those who tried to help. They did well, kudos for caring. October 27, 2014
Rated 5.0 out of 5.0 by great staff the room was nice and clean .... the bed was comfy and the staff was really friendly October 23, 2014
Rated 5.0 out of 5.0 by great property I would recommend this property, very clean and comfortable. room up to date and very clean. Staff very friendly October 23, 2014
Rated 5.0 out of 5.0 by Excellent Stay and Extremely Comfortable! We stayed at the Holiday Inn Express in Clinton, TN on the 10th October 22, 2014
Rated 5.0 out of 5.0 by Buiness Traveler The staff at this hotel were extremely accommodating. I had a late arrival and was traveling with my pet. They graciously helped Jasper and I to my room. I needed some copies made the following morning and the front desk person was very nice. There were staff cleaning in the lobby and food area several times throughout the day. Everyone had a smile on their face and was very pleasant. My company is actually sending me back to the area with other people from our corporate office traveling and I specifically asked to be placed at this hotel. October 21, 2014
Rated 5.0 out of 5.0 by Clean, comfortable room This hotel was very clean and well kept. The staff was very friendly and helpful. The room was clean and quiet. The bed and pillows were very comfortable. The wireless internet worked well also. October 21, 2014
Rated 5.0 out of 5.0 by Visit with Grandson My Grandson (14 months enjoyed jumping on the bed and running to me as I waited at the edge. October 21, 2014
Rated 5.0 out of 5.0 by Consistent great service Excellent experience, as usual. I typically always use Holiday Inn Express while travelling October 20, 2014
Rated 5.0 out of 5.0 by Staff and Room The staff were very friendly and accommodating. The rooms were very clean and beds comfortable. I would definitely recommend this hotel and would use it again. October 16, 2014
Rated 4.0 out of 5.0 by Nice Hotel I had an enjoyable stay at this hotel. The room was clean, the staff were friendly. I would suggest this hotel to others. October 15, 2014
Rated 5.0 out of 5.0 by My Favorite Holiday Inn Express I love staying here. The people are always fantastic and the atmosphere is great. On this particular visit there was a band playing nice music in the lobby and cake and desserts provided by someone. Everyone is always accommodating and super friendly here. My cousin stayed as well and they gave an excellent recommendation for a place to eat too. I have always been impressed with the management and staff at this facility October 15, 2014
Rated 5.0 out of 5.0 by Top of the line. I have stayed at HI Express hotels for many years all over the world and this was one of the best. I was surprised that a hotel of this caliber was in such a small town. Amy checked me in and out the next morning, and she is the best. Chianne took care of breakfast and it was great. Fresh and plenty. She, also, bakes a mean M&M cookie. Thanks all!! It was an end to a great vacation. October 9, 2014
Rated 5.0 out of 5.0 by Love this place! Love this hotel - the location is perfect! The staff was very nice and welcoming. October 9, 2014
Rated 5.0 out of 5.0 by This hotel had everything we needed The staff was very friendly. We loved that the hotel offered complimentary wifi and breakfast. The breakfast had both cold and hot items, and my family was very satisfied with the selections. There was plenty of seating in the breakfast area. There was a second television in the suite area where the fold-out couch was located. This worked very well for my family. I was very glad to have a microwave, coffee maker, mini-frig, ironing board, and hair dryer all supplied in the room. And lastly, my youngest son was very excited that there was an indoor/outdoor pool. We were very pleased with our stay, and will plan to come again. October 8, 2014
Rated 5.0 out of 5.0 by Great staff I can't say enough about the ladies (late night and morning shift) that helped us! THEY ARE AWESOME!!! October 6, 2014
Rated 5.0 out of 5.0 by Great Stay This location is well kept and updated and offered great amenities. October 1, 2014
Rated 5.0 out of 5.0 by Great service, great location, clean and comfortable Traveling from Indianapolis to Columbia South Carolina. Chose this hotel because it was located conveniently for an overnight stay, was priced less than the hotels in Knoxville nearby. Hotel was easy to find from the interstate, we were promptly greeted by staff and quickly registered. Hotel lobby, room, breakfast areas were all well furnished and decorated, clean and comfortable. We did not use the pool or fitness center, but we did take a look at them and they were also very clean and inviting. Noticed an area to relax outside off the breakfast room that looked very comfortable. September 30, 2014
Rated 5.0 out of 5.0 by Excellent This is an excellent location and facility! The staff are great! The facility is new and well taken care. Will definitely stay here again when passing through!! September 25, 2014
Rated 5.0 out of 5.0 by excellent guest services pulled off and found this property, the lady greeted us was wonderful. My wife wasn't feeling well and she got us checked in to a lower double king. the room was huge!!. Had several questions thru the evening and she answered them all. Even signed us up for the rewards program which we used for the next 3 night as well. By far the nicest place we stayed at over those 4 nights. September 25, 2014
Rated 5.0 out of 5.0 by Very comfortable bed and clean room. Very impressed with the quality of the bed linens and the cleanliness of the extra large rooms. Staff were very friendly and helpful. Great value with all things considered . September 17, 2014
Rated 5.0 out of 5.0 by Pleasant stay This stop was one of the best stops on a 5 week road trip. From the location to the staff every thing was perfect. The room was comfortable and very quiet will stay here again next time in the area September 17, 2014
Rated 5.0 out of 5.0 by Great Stay We have used this property a couple time and have thoroughly enjoyed it both timed. The room was properly displayed and clean. We used the pool and Jacuzzi Friday evening and it was clean, and well maintained. All in all a well staffed, "properly ran" hotel. Thanks for a great stay, Best Regards, September 16, 2014
Rated 5.0 out of 5.0 by Great service and awesome pool The staff is very friendly and accommodating. The hotel is very bright and clean. Love the indoor/outdoor pool and hot tub. Have stayed here several times and will continue to stay here when ever in the area. September 11, 2014
Rated 5.0 out of 5.0 by Kid Friendly, great rooms The front staff were very polite and accommodating. The hotel is very clean, rooms were clean, pool was excellent for kids, breakfast was good. September 5, 2014
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