Rated 4.7 out of 5 by 143
Rated 5.0 out of 5.0 by Kammycats A Good Place to Stay
This H I Express is a nice, comfortable place to stay just outside of Knoxville. Friendly staff, clean rooms, decent restaurant and retail nearby . Easy on and off from I-75 ia a bonus too. Will stay again.
July 10, 2013
Rated 5.0 out of 5.0 by Gman13 Excellent hotel & staff!
I have stayed in countless HIE and this one definitely ranks as one of the nicest. The front desk staff was very friendly, helpful and accommodating. The breakfast area was large and very clean and well staffed during a busy morning.
The room was clean and neat and easy to feel comfortable in.
Thanks for a pleasant stay!
July 5, 2013
Rated 5.0 out of 5.0 by DonS54 Comfortable room - great experience as always
We always like to stay at this hotel whenever we are visiting the Norris Lake area. Our only recommendation would be thicker pillows. The breakfast food and selection exceeds expectations as well as the pool and hot tub. Will definitely stay here again
June 30, 2013
Rated 5.0 out of 5.0 by Judy19 Southern Hospitality is always a good thing!
We were exhausted when we stopped at this Holiday Inn Express and were delighted with the easy check in and the great room. One thing we've learned the past year is that Holiday Inn Express is typically consistent with cleanliness and amenities. Everyone was friendly and we enjoyed our stay.
June 26, 2013
Rated 4.0 out of 5.0 by Nonie Thoughtful extras
I am very impressed with the pool and spa area. In all our travels I have never seen a chair lift for a pool or spa. What a wonderful addition for people that are unable to access these pleasures on their own! The temperature of the pool was wonderful and being able to stay inside or swim outside was also a bonus. The beds were very comfortable and afforded my husband and I a great nights sleep. Breakfast was the downfall. Little choice. One of the toasters was not functioning ( it was fixed while I was there), the pancake maker was not functioning, no hot cinnamon rolls (these are a symbol of HIE) no pastries. The English muffin was cold to touch and when toasted hard as a rock. We would stay again hoping the breakfast will improve.
June 24, 2013
Rated 5.0 out of 5.0 by INMom King beds are a bonus! Lost blanket found for us!
Two king beds in the room - what a bonus - when does that happen??? Perfect for our family of four with two teenagers.
We left behind a favorite fleece blanket and it was found and kept in good hands for us until we drove home a week later. Thank you for caring!
June 23, 2013
Rated 5.0 out of 5.0 by Bill4704 Excellent accomodations.
Not only was our experience excellent, but the staff and particularly the desk was just superb. The hostess at the desk went over and above all expectations to please us with some very special needs. The recommended restaurant for an outstanding home cooked meal was just perfect. Beds were very comfortable; room was perfect in every way; breakfast was extremely good.
June 14, 2013
Rated 5.0 out of 5.0 by walk07 This place is awesome!!!
I have never stayed in a Holiday Inn Express that was all king beds. Besides being all king beds, they have family king suites. My husband and I had one bedroom and my mother had her only bedroom. This allowed privacy but also allowed me to keep an eye on her. She is 85 and needs a little help. I hope that they build more of this type of hotel. Awesome!!!
June 1, 2013
Rated 5.0 out of 5.0 by msh0405 Great place to stay
We just pulled in off the highway because it fit in with our travel destination and time to stop for the night, but what a treat! I got a room upgrade to a fantastic suite because I was an IHG Platinum, and the staff were SO FRIENDLY and nice. Couldn't have been a more positive experience. Slept well and had a great breakfast. Would recommend it to anybody!
May 22, 2013
Rated 5.0 out of 5.0 by cordley Try it.
We stay here often on our way down and back from Florida to Michigan. The staff is always very friendly and helpful. Keep up your excellent service.
May 17, 2013
Rated 5.0 out of 5.0 by CableCom Return for another chance
We were greated & gifted as Priority Club Card members. Cookies were avl. at the front desk. All expectations were met in AAA fashion. Great improvement over our last stay.
Outstanding experience on this visit. Thank you for your much valued time!
May 4, 2013
Rated 5.0 out of 5.0 by kdoug11 Long trip
I had to stop short notice on the way home during a long road trip and I'm glad I did. The woman at the desk was extremely helpful and nice. Saw how tired I looked and immediately got me on my way. I was upgraded to a suite which was nice! Slepp like a baby and didn't want to get up the next day to go home. I'll visit here again in a heartbeat if I'm ever too tired to continue. Thanks
May 2, 2013
Rated 5.0 out of 5.0 by tanstaafl This is how it is done. Can't they all be like this?
This was my second stay here, and I returned because the first experience was so great. This is a convenient stopping point on our drive down I-75. Close to the highway, and local businesses are conveniently close. This is one HIX that I will return to again and again.
April 18, 2013
Rated 5.0 out of 5.0 by seniorskater enjoyable stay
Enjoyed our stay. Very comfortable beds and everything was top quality. Will stay at Holidy Inn Express in the future.
April 18, 2013
Rated 5.0 out of 5.0 by Bighelp Beautiful, New Hotel with confortable Bed and great service
This new Hotel exceeded my expectations.
I look for Holiday Inn Express Hotels when i travel because i know that i am going to find just what i need, and at a price that i (for personal travel) or my company (for Biusness Travel) will not complain about.
April 14, 2013
Rated 5.0 out of 5.0 by keeter Everything was great
We plan on using the hotel every year while enroute home from Florida. Great place!
April 14, 2013
Rated 4.0 out of 5.0 by jay99 Good Value
This was a good hotel for the money. Only downside is the pool is a little small and they don't really watch the pool very closely, so younger kids tend to get out of hand. Plus, they had a hard time keeping the fresh pool towels stocked. Service was good other than an individual in the morning during checkout that was not very approachable and friendly. Other than that, I would say this is a good hotel for the money and met expectations.
April 11, 2013
Rated 5.0 out of 5.0 by 3Becky3 We loved our Stay!
We loved our stay at this Holiday Inn in Clinton Kentucky. We had an outstanding room. Two king size beds that were Very comfortable. The rooms, including the bathrooms were spotless.
Since it was winter, we were unable to swim as the pool was outside and covered. Even this did not spoil our enjoyment of the stay.
The staff was outstanding. Freshly baked cookies were waiting at the registration desk. The manager even went to the kitchen and got my husband a carton of cold milk when he expressed the desire for milk with the cookies. The offer was made to ask for "anything we needed" and they meant it!
April 10, 2013
Rated 5.0 out of 5.0 by LPtravels New facility very nice common area
The room was well appointed. I particularly appreciated outlets on the desk and on the bedstand. Large bathroom. Very comfortable. We will stay here again.Very friendly greeting at the desk.
April 9, 2013
Rated 5.0 out of 5.0 by patricia12 patricia and charles
we love your hotel when we come to tenn to see my wife's brother we always stay there. the staff is more than hospitable they make you feel at home and never want to leave. i mean from the check in to the check out we felt more than welcomed. the breakfast was excellent and the rooms are so clean and everything was just right. the pool and whirl pool was very nice. i can't wait to come back there this summer.i wouldn't dream of staying anywhere else but there. thank you for making our stay there as comfortable and enjoyable than ever.thank you all for your hospitality thank you charles and patricia
April 8, 2013
Rated 4.0 out of 5.0 by Alphaman Travelling Man
The staff and amenities were great in this hotel. The hospitality was superb, rooms were clean, front desk staff VERY Professional and the hot and cold breakfast extraordinary. I would highly recommend this hotel and look forward to additional travels and stays at the establishment. KUDOS to the staff and management.
March 26, 2013
Rated 5.0 out of 5.0 by GMaLu1947 Last minute decision = GREAT STAY at a GREAT HI Express
Front desk/check in attendant very welcoming and friendly - genuinely glad to see us and was happy in her job! We were given a special gift bag for Priority Club members - thoughtful & appreciated!
Our room was AMAZING - requested a 2 beds room and that is what we got, BUT never have we seen 2 KING BEDS in a room before and there was space to spare! Very clean room and well maintained property. Only down side was the pool and jacuzzi area was inaccessible as it had recently been vandalized. Price paid reasonable so did not even think of asking for further rate reduction due to this unforeseeable circumstance.
Property was easily accessable from I75 and restaurants within walking distance.
For any future stayovers in Knoxville area, this will be the place!
March 14, 2013
Rated 5.0 out of 5.0 by raymond77 Great place to stay!
Very comfortable and clean. The breakfast was very good. Would definitely stay here again if in the area.
March 12, 2013
Rated 5.0 out of 5.0 by Acey2000 “Great Service, Great Hotel, Thoughtful and Caring Staff”
I have been looking for a great hotel for our overnights on the way to FL and happy to say that I just found our new favorite!
At check in, I had reserved a suite, but agent reduced my rate to a standard room and gave me the suite as an upgrade. Fresh cookies on the front desk were a hit with my 3 year old, so was the snack bad and bottle of water that was given for being a Priority Club member.
Hotel has been kept up and looks brand new. Decorations and furniture in common areas as well as the room were tasteful and in like new condition. Breakfast area was spotless clean and well kept.
This hotel has the hands down best TV equipment and package of any hotel I have been in. There were over 100 channels of DirecTV on a large LCD screen with great speakers.
Great pool with nice warm water and great spa.
Overall, this place is obviously well managed with great guest service held as a high priority!
February 20, 2013
Rated 5.0 out of 5.0 by Grandma2008 A Great Stay!
Did we hit the jackpot on this stop! I have stayed at other Holiday Inn Express before and usually satisfied but this hotel was way above the others. From the moment we walked in the door, it was a positive experience. We had our granddaughter with us on this trip and this is the first hotel we have stayed that the water in the pool was warm and the room was warm around us. Did not have to shiver to go to our rooms! They also provided pool toys for her to use. The beds were great, slept like logs, and the rooms were so easy to get all of us ready in the morning. On to our breakfast and they passed the test of excellence. Everyone in our party found something they liked. Upon check out the staff was again so pleasant that I wished we could have stayed another day. We have put this hotel in our Garmin so if anywhere near...we will stop. Thanks staff for making our trip so nice and thanks for the work you put into the hotel, you are exceptional!
February 15, 2013
Rated 4.0 out of 5.0 by billiecat1 Disappointment Averted
We stopped here on a long cross country trip from visiting grandma right after Christmas. The kids were looking forward to swimming in the pool, but unfortunately the pool was undergoing maintenance. The very nice desk clerk was sympathetic to our kids, and would have let us cancel with no charge for that, but my wife and I decided it was time to stop regardless. The desk clerk, on her own, reduced our rate to compensate for the disappointment. We had booked a suite with a pull out couch, and while it was still a pull out couch, I slept pretty well even though I drew the short straw. Everyone else slept like logs on their regular beds.
February 4, 2013
Rated 5.0 out of 5.0 by DarrylW Wonderful Stay
Rooms were very impressive and service was excellent
January 18, 2013
Rated 5.0 out of 5.0 by farmerbo Nice surprise.
We checked in late in the evening (no reservation) and were pleasantly surprised not only by the cheerful, friendly staff, but warm cookies, coffee and tea. Everything was extremely clean, the sheets smelled wonderful, the bed very comfortable and breakfast was hot and tasty. We were even checked on by the cleaning staff in the morning as we prepared to leave to make sure that we didn't need more coffee or anything else. At checkout we were asked if we slept well and undisturbed (we did).
January 11, 2013
Rated 5.0 out of 5.0 by Linda1018 Great Hotel
This Hotel was great!! Holiday Inn Express is one of my favorite hotels but not all of them are equal. This one is one of the best. The beds were fantastic and the room spacious. With very nice furnishing. Would definetely stay here in the future.
January 9, 2013
Rated 5.0 out of 5.0 by bpetrin1 GREAT STAY
Room were clean, and free breafast in the morning was great,
Easy to get in from the highway. Close to stores like Walmart, Food and Gas Stations. Also didn't have to pay for parking like downtown Knoxsville hotels.
December 9, 2012