Rated 4.7 out of 5 by 166
Rated 3.0 out of 5.0 by Sleepless15 Easy on and off interstate
The room was fine but couldn't figure out why at 1:30 a.m. the front desk had to call us and ask what our name was because there was some confusion as to who was in the room. I mean really, they could not think of some other way to handle the situation. The woman that called didn't seem bothered by what she was asking at that hour of the night! I still can't believe they did this.
October 22, 2013
Rated 5.0 out of 5.0 by 3164 Everything was great
We have there twice on our way to see our grand children in Charlotte ,NC and plan on staying there again.
October 19, 2013
Rated 5.0 out of 5.0 by 3164 Everything was great
Second time we stayed there. Very clean. Manager is very helpful and personable.
October 19, 2013
Rated 5.0 out of 5.0 by Lecia51 Wonderful Hotel
All I can say is I wish every hotel we stay at during our vacations could be exactly like the Holiday Inn Express in Clinton!!!
It was fantastic!!!
We were given a suite after our long journey from Orlando and it was just what our weary bodies needed. After fighting traffic most of the day, to relax on the wonderful king bed was great. We wish we could've enjoyed the pool but we didn't want to leave our spotless and beautifully decorated room.
The ladies at the front desk made us feel so welcomed great greeting and so courteous to us. Thank you.
We had a long journey back to Canada the next morning so we didn't have the opportunity to sample the breakfast but the breakfast room sure looked inviting and clean.
We wish we could have stayed the day to enjoy our room but we will return for sure.
October 16, 2013
Rated 4.0 out of 5.0 by mrbonson Southern hospitality at its best
One of the nicest motels I've ever stayed in. Best and most spacious rooms ever. One of the friendliest places I've ever visited . Breakfast tasted like a cardard box good selection of food prepared right but not very good.super freindly .
September 30, 2013
Rated 5.0 out of 5.0 by Gina13 Great addition to our vacation
This stay was very convenient by allowing us to check in early (we were traveling from Chicago, IL) and the comfort of the stay was pure excellence! We will definitely be coming back whenever we are in the area again. The only recommendation that I would add is more of a variety of food selection at your breakfast bar. But I cant say that I have anymore complaints.
September 25, 2013
Rated 5.0 out of 5.0 by Jaybee11 Always extremely clean and orderly.
I am a business traveler that is on the road everyweek. I stay at this Holiday Inn Clinton frequently and it is the cleanest and most organised. Friendly and helpful staff. You can tell that they have excellent management. The only suggest is that they have more fruit available such as bananas. The breakfest is very good. Thank-You Joe
September 4, 2013
Rated 5.0 out of 5.0 by Fizzie5 Feels like home
I went to my nephew Nathan's graduation from boot camp in Fort Benning Georgia. We stayed at your location since it was midway to home. So often a hotel doesn't feel like home; your hotel was very comfortable. I can honestly say this is one of my favorite hotels. The staff was polite and helpful. The hotel was easy to locate. It had a beautiful pool. Will stay at your hotel again.
September 3, 2013
Rated 5.0 out of 5.0 by JD55 Very pleased with stay.
This is one of the nicest Holiday Inn Express motels that I have stayed at and I would recommend this motel to anyone.
September 2, 2013
Rated 5.0 out of 5.0 by norrislakevisitor Great place for a family overnight, or two.
Best part of this hotel; King sized beds. Our room had two king beds, plus a pull out couch. This should allow room for six, although the hotel seems to limit it to four, for some reason. Add a microwave, refrigerator, two tv's..... everything we needed.
Clean, comfortable, fun pool for kids, convenient locations, and reasonably priced. The Hampton Inn next door is new, but more expensive, has a pathetic little pool, and only queen beds.
August 28, 2013
Rated 5.0 out of 5.0 by lisams Nice, clean room
Very nice, clean room. Comfortable beds and very nice staff.
August 20, 2013
Rated 5.0 out of 5.0 by nanastas Perfect Fit
This was one of the best hotel stays i've ever had.
The staff were helpful and personable- getting a last minute room.
the pool and amenities were a great value, and the room was clean, spacious and exactyly what we needed for the night.
August 16, 2013
Rated 4.0 out of 5.0 by Chan1234 Great Location
Very clean and nice rooms. Only thing I did not like was the old AC window unit made noise all night going on and off, also breakfast bar was half empty and had to wait a long time for eggs. Loved the fact that Walmart was across the street and was able to get a bathing suit to go swimming. Staff was very friendly.
August 14, 2013
Rated 5.0 out of 5.0 by Gardener1 After a long day
After being stuck on I-40 for 3 1/2 hours, we were not sure what to expect. This location was very convenient and the room was extremely nice and very CLEAN. We got in very late and were able to relax well. HIGHLY RECOMMEND!
August 13, 2013
Rated 5.0 out of 5.0 by Esq1 Outstanding Staff
I visited this hotel after a long drive with my family on the way from Chicago to South Carolina. The woman at night greeted as warmly, accommodated our needs and was overall very pleasant. Our son was not feeling well and her concern and information regarding where he might get treatment was very much appreciated.
August 12, 2013
Rated 3.0 out of 5.0 by LadyDi4400 Hospitality horrible!
Rooms are decent but clean. Stayed in a suite. Horrible hospitality coming from the staff, especially the night staff on the weekend. Did not have extra bedding or room towels and didn't have pool towels. Service rep had a horrible attitude and acted like it was such an inconvenience to be asking her anything. This was on multiple occasions.
August 9, 2013
Rated 5.0 out of 5.0 by jamster One of the better locations
Drove a little farther down the highway just so I could stay at this location. It doesn't take a whole lot to make a wonderful experience for the customer. Just give good service, have clean rooms, have fast internet, quiet rooms, newspaper delivered at the door in the morning, and acknowledge the guest. This hotel has it figured out. Simple things that make a bid difference in were the business traveler stays. More and more hotels have given up on the service side of the stay. This is one that has not forgotten that.
August 7, 2013
Rated 5.0 out of 5.0 by valjon Best holiday inn express ever!
We stay in a lot of holiday inn express hotels throughout the year, this one was by far the best!! The room was super comfy and nice, pool was warm (which is rare) and the staff was nice and super accommodating. After traveling with 3 kids all day and coming across lots of booked up hotels finding a room here was definitely a blessing for our family!!
August 4, 2013
Rated 5.0 out of 5.0 by DonS54 Yet another comfortable stay at this hotel
We always stay at this hotel when visiting Norris Lake in the summer. We have never had a bad experience. Comfortable bed, good breakfast food, indoor/outdoor pool and relaxing hot tub. The only slightly negative I can come up with on our last visit is that somehow our room was missed by housekeeping one morning and didn't get cleaned. Never happened before and I'm sure was just a fluke.
August 2, 2013
Rated 5.0 out of 5.0 by CBB55 Great service, great room, great value!
One of the best Holiday Inn Express hotels we have ever stayed at! The staff were extremely friendly and welcoming. The hotel was very clean, comfortable and spacious. Will definitely stay here again. The only thing they could improve on is to add fruit to the breakfast bar. Thank you so much.
August 2, 2013
Rated 3.0 out of 5.0 by Teak One negative
Room was comfortable and spotless
I have only one negative, the drapes do not close so the light fom
The parking lot lit up the room even though there were sheers
Since I like a dark room to sleep, this was an issue
The breakfast was excellent
August 1, 2013
Rated 5.0 out of 5.0 by nfoulk79 Beautiful Hotel
The best Holiday Inn Express.. Everything was beyond our expectations.. From check in to check out.. Pool is awesome.. Beds very comfortable.. Staff great. Will return!
August 1, 2013
Rated 5.0 out of 5.0 by peterg56 Great experience
We really enjoyed our stay the room,the service,the pool,the price everything was wonderful. The only thing I didnt like was leaving after only one day. Great job guys
July 30, 2013
Rated 5.0 out of 5.0 by Kammycats A Good Place to Stay
This H I Express is a nice, comfortable place to stay just outside of Knoxville. Friendly staff, clean rooms, decent restaurant and retail nearby . Easy on and off from I-75 ia a bonus too. Will stay again.
July 10, 2013
Rated 5.0 out of 5.0 by Gman13 Excellent hotel & staff!
I have stayed in countless HIE and this one definitely ranks as one of the nicest. The front desk staff was very friendly, helpful and accommodating. The breakfast area was large and very clean and well staffed during a busy morning.
The room was clean and neat and easy to feel comfortable in.
Thanks for a pleasant stay!
July 5, 2013
Rated 5.0 out of 5.0 by DonS54 Comfortable room - great experience as always
We always like to stay at this hotel whenever we are visiting the Norris Lake area. Our only recommendation would be thicker pillows. The breakfast food and selection exceeds expectations as well as the pool and hot tub. Will definitely stay here again
June 30, 2013
Rated 5.0 out of 5.0 by Judy19 Southern Hospitality is always a good thing!
We were exhausted when we stopped at this Holiday Inn Express and were delighted with the easy check in and the great room. One thing we've learned the past year is that Holiday Inn Express is typically consistent with cleanliness and amenities. Everyone was friendly and we enjoyed our stay.
June 26, 2013
Rated 4.0 out of 5.0 by Nonie Thoughtful extras
I am very impressed with the pool and spa area. In all our travels I have never seen a chair lift for a pool or spa. What a wonderful addition for people that are unable to access these pleasures on their own! The temperature of the pool was wonderful and being able to stay inside or swim outside was also a bonus. The beds were very comfortable and afforded my husband and I a great nights sleep. Breakfast was the downfall. Little choice. One of the toasters was not functioning ( it was fixed while I was there), the pancake maker was not functioning, no hot cinnamon rolls (these are a symbol of HIE) no pastries. The English muffin was cold to touch and when toasted hard as a rock. We would stay again hoping the breakfast will improve.
June 24, 2013
Rated 5.0 out of 5.0 by INMom King beds are a bonus! Lost blanket found for us!
Two king beds in the room - what a bonus - when does that happen??? Perfect for our family of four with two teenagers.
We left behind a favorite fleece blanket and it was found and kept in good hands for us until we drove home a week later. Thank you for caring!
June 23, 2013
Rated 5.0 out of 5.0 by Bill4704 Excellent accomodations.
Not only was our experience excellent, but the staff and particularly the desk was just superb. The hostess at the desk went over and above all expectations to please us with some very special needs. The recommended restaurant for an outstanding home cooked meal was just perfect. Beds were very comfortable; room was perfect in every way; breakfast was extremely good.
June 14, 2013