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Rated 3.8 out of 5 by 57 reviewers.
Rated 5.0 out of 5.0 by wonderful staff- wonderful room- wonderful stay!!!!! Everyone on staff performed exemplary jobs. Kim, Gabriel, Kerri, David Kelly and Lacy were all very professional and much appreciated!!! Looking forward to our stay with you next October. (Making reservations as soon as it's possible to do so) We have many great memories from our Covered Bridge visits.....so again "thanks for the memories"......Judy October 16, 2014
Rated 5.0 out of 5.0 by Attentive staff Staff accommodated my request to make sure the room was free of fragrance prior to my arrival. Staff was friendly upon arrival and extremely attentive during breakfast. Would recommend this facility highly. October 15, 2014
Rated 5.0 out of 5.0 by very helpful staff first time in the area. after reading past reviews did not know what to expect, was pleasantly surprised with the hotel and staff. only suggestion is to add a few more tables in the dining area, during the time of the covered bridge festival. October 15, 2014
Rated 5.0 out of 5.0 by Great front desk people Everything was wonderful and I would highly recommend this hotel if staying in this area. Our bathroom had dirty footprints on the floor and some hair on the floor under the vanity. I don't think the maid was finished with the room as a bag of dirty linens was still in our room. When we alerted the front desk to this problem, they offered us another room but everything else was nice and we didn't want to go to the trouble of relocating to another room. They appologized repeatedly and seemed to be genuinely concerned. They adjusted our bill and we were thrilled. They have remodeled and everything we saw looked great. Most importantly, the staff was friendly and accomodating to our concerns. We will stay again. October 15, 2014
Rated 5.0 out of 5.0 by Great place to stay! Nice staff, great rooms and a great breakfast with protein choices!! October 15, 2014
Rated 5.0 out of 5.0 by Very comfortable beds and soft bath towels! Front desk staff were very helpful and accomodating. Originally my son and I had a king bed room, asked to switch to a 2 bed room and it was done, no problem! October 14, 2014
Rated 1.0 out of 5.0 by horrible stay/ management/ service I reserved two rooms. upon checkin one room not ready even thogh we were there after 3:00 pm, so they put us in another room with a whirlpool tub for our trouble. when we go to that room ,turned on water to sink and valve came apart spraying water everywhere and us getting soaked as well. Then got put in a third room and they said it was the same as the second room but it wasn,t the same as the second room. Iwent down to front desk and they told me that was what i was going to get. I called the holiday inn main office and i was told i would have to ealk to a manager in the morning which i was unable to do because of my time schedule. I felt yhat the management treatment of my situation was really lousy especilly since all the above mentioned issues, Due to this i will never stay there again. After getting all wet in the second room due to the water valve i felt i should have been offered at least a free night or a discounted rate or something from the management that was on duty, instead i had to call higher up and i still got nowhere at the time. just a note here, to get my things out of the second room i had to turn the water off under the sink myself!!!!!!!!!! October 13, 2014
Rated 5.0 out of 5.0 by Great Hotel Was here for business. Everyone was friendly and hotel was in great shape. October 9, 2014
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