Rated 4.4 out of 5 by 81
Rated 2.0 out of 5.0 by KBrown525 Suggest front desk training
After arriving to the hotel at 11:30pm after a long drive, I was disappointed to not be greeted by the customary greeting for Platinum members. During check in, the front desk clerk simply gave me the keys to our room. Before walking to my room I told him I'm a Platinum Member to which he vaguely acknowledged.I even had to ask him about my choice of gift or points. Finally, although the hotel did not appear booked to capacity (judging by the parking lot), neither of my two rooms where offered the upgrade for platinum members. I must say, this was very disappointing having come from a week long trip where I stayed at three different HIE across the southwest US and this one seemed to struggle with the customer service basics.
October 16, 2014
Rated 5.0 out of 5.0 by Fast5Ty Great Staff, Comfortable Room, Will be back
This is my first choice of hotels when staying in the Clovis, NM area. The staff is top notch, and the building and grounds are clean and well maintained.
Food was good and room was comfortable and exceeded all my expectations.
Only issue on this stay was the noise level of the guests in the room next door.
October 11, 2014
Rated 4.0 out of 5.0 by lgc35 Nice Stay
Place was clean, comfortable and cheap. The location was a bit out of the way, but not very far from my business meeting location. Breakfast was on the bland side.
October 10, 2014
Rated 5.0 out of 5.0 by rdwallar Great place to stay
We were scared to stay in Clovis. Got a lot of feedback saying it wasnt a real nice place to visit but my child is stationed at Cannon AFB and that was the reason to go there and the hotel was magnificent. Clean all the way around. Staff was very polite and attentive to our needs.
October 9, 2014
Rated 4.0 out of 5.0 by granny8367 Only one issue
Our only complaint is that the tile around the swimming pool and spa is glazed and VERY SLICK when wet. My granddaughter slipped just WALKING -- and not even going fast. Way too easy for someone to really get injured. Dangerous.
October 7, 2014
Rated 5.0 out of 5.0 by Orin Quiet Night's Sleep
I have stayed in almost every Hotel in Clovis, NM and have always enjoyed pulling into the well lite parking area of this hotel after the long drive from Albuquerque. Staff have always been very responsive and polite. Rooms were very claean, Queen size beds very comfortable and the mini-fridge very quiet.
October 3, 2014
Rated 5.0 out of 5.0 by WhosyourDaddy Excellent Staff
the Front desk staff was excellent and accomodating for information and requests
October 1, 2014
Rated 4.0 out of 5.0 by CSsrt82 One of the best for Clovis
Staff was friendly. We were upgraded due to the length of our stay, which was nice. It definitely beats any of the places down by the tracks. The room wasn't the cleanest at first, but the staff quickly corrected the issues. Overall, one of the best options in Clovis.
September 30, 2014