Rated 4.6 out of 5 by 101
Rated 1.0 out of 5.0 Bait and Switch
We pre-paid for a King Suite. Upon arrival, we were given a lessor room. When escalating the concern to the manager, he told us we could leave and give up the room. He had someone else ready for it. Mgr never offered any way to resolve or fix the issue. Tried for two days to at least get something for not getting what we paid for. Basically told over and over, he was not going to do anything. Never offered any compensation, points or anything to handle the situation. Very rude and unprofessional staff.
July 28, 2015
Rated 5.0 out of 5.0 by jjhanekom Home away from home
I stay here quite often. They have the best customer service by far. Always a pleasure to come stay here. Love the fresh smell when you walk into the building.
July 27, 2015
Rated 5.0 out of 5.0 by jd3487 Nice Hotel
Friendly staff, clean and comfortable rooms. Will likely be back.
July 7, 2015
Rated 5.0 out of 5.0 by Retired47 Clean hotel with excellent breakfasts.
This Holiday Inn Express was a model of cleanliness and offered an excellent range of breakfast choices. It is located near a series of chemical plants so the surrounding area is industrial, but the grounds themselves were quiet and well maintained, as was the pool. The kingsize mattress was very comfortable.
July 1, 2015
Rated 5.0 out of 5.0 by Disgruntled Charlie great stay
Very clean, quiet and the staff was friendly and helpful, thank you
July 1, 2015
Rated 5.0 out of 5.0 by T1419 Great stay as usuall.
Great stay! The only complaint is that there is only one washer and dryer. It was very hard to wash clothes because it was always in use.
June 29, 2015
Rated 4.0 out of 5.0 by gentleman jack CLean and confortable stay
Great stay. Clean and comfortable. AC unit was a bit noisy but overall stay was great. WIll stay again.
June 26, 2015
Rated 4.0 out of 5.0 by yyy1 Gut gelegenes Hotel
Gute Zufahrt in Nähe von Lake Jackson und umliegende Industrie.
June 23, 2015