Rated 4.6 out of 5 by 35
Rated 4.0 out of 5.0 by beemerguy Ambushed at checkout
Overall the facility and staff were OK. Certainly fine for a short stay. Our only concern was being charged an additional $75 (over half of our original reservation quote) for our pet. This was not mentioned at reservation time. We were only told the facility was "pet friendly." Apparently not.
July 15, 2014
Rated 5.0 out of 5.0 by RJI2 Enabled us to have a good weekend experience
we had a busy weekend and our stay at Candlewood made it easier. this hotel was located near to where we needed to be for boating, our friends and yet sleep comfortably. it was also a pet friendly hotel and they were very pleasant about servicing us and our pet.
July 8, 2014
Rated 5.0 out of 5.0 by gm1960 great service again
thanks for the great service....................................................................................................................................................
June 23, 2014
Rated 4.0 out of 5.0 by Russ 12 Clean room, terrible wireless, hate the AC
The wireless internet kept disconnecting last week. The AC is very noisy and shuts down because of the door sensor.
June 10, 2014
Rated 5.0 out of 5.0 by lenny11 very nice hotel
the staff were very friendly and helpful. common areas were clean. noise level in the hotel was excellent.
June 6, 2014
Rated 4.0 out of 5.0 by C.E.A.S. soft bed huge bath
I wish all the rooms I stayed at were this nice it would take a lot of stress out of booking a room when I travel.There is nothing worse than paying for a room and you don't know what your buying.
May 31, 2014
Rated 5.0 out of 5.0 by gm1960 great hotel
thanks and excellent service. hotel staff are great
May 11, 2014
Rated 4.0 out of 5.0 by labha Good place
I would choose again to stay here. it is good place to stay.
February 9, 2014
Rated 5.0 out of 5.0 by Jaymac900cbr Staff
The staff here were great. I would recommend this as the place to stay if you are going to be in the Lake Jackson, TX area.
December 9, 2013
Rated 5.0 out of 5.0 by GingerJasmine1130 Great service, terrific suite!
My mother and I had a lovely experience at this property. The front desk staff were very friendly, warm and accommodating. Our room was like a fully-furnished efficiency apartment -- it had all the conveniences one could want in a home away from home. The beds and pillows were super comfy, the flat-screen TV had HDMI ports that allowed me to connect my iPad adapter cable to it and watch my own programming at night. The full-size 'fridge, dishwasher, coffee pot and toaster made it so easy to whip up a full breakfast in the morning and wash up afterward.
This is a very pet-friendly hotel and we appreciated the flat fee of $75 fee for the first 7 days of our stay. After 7 days, there's an additional fee. But $75 bucks to have our pet chihuahua travel with us was a bargain.
About the only small recommendation I would make to the management would be to add a small set of free weights to the fitness center. There was one set of 10 lb weights and one set of 25 lb weights, but they were badly rusted, gnarly looking and kind of sad. No remote control for the TV in the gym either. Overall, the fitness center could use a fresh new update. Nothing bad about it, just kind of dated and limited.
I would highly recommend this hotel to visitors wishing to stay in the Lake Jackson/Clute/Freeport, TX!
November 30, 2013
Rated 5.0 out of 5.0 by petey47 very relaxing
after driving back from bay city texas after a funeral decided to stop here and rest before driving back to la.the rooms very comfortable clean quiet all around having everything you need in a home right there at your fingertips was very nice.i will get another room in the future with yall
November 20, 2013
Rated 5.0 out of 5.0 by thm97 Great place to spend the night.
Very clean, nice quiet beautiful place - will stay there again.
November 11, 2013
Rated 5.0 out of 5.0 by Sweetbo Close to being at home
We stay at least twice a year in this hotel in lake Jackson texas... I want to say this is the closest place to home I have ever stayed in . The staff is very helpful and accommodating .. They remember us when we walk in the door to check in... And actually are glad to see us. We will continue to stay here while visiting family in the area. We have named candlewood our home away from home. I rate 5 stars !!!
October 19, 2013
Rated 5.0 out of 5.0 by Jet13 Superb service!
While in town for a wedding our accomodations at another hotel nearby were deplorable! We phoned around town looking for another hotel that allowed large dogs. Candlewood Suites was very kind to allow us to check in hours earlier than regular check-in the next day AND afforded us a late check out so that we could attend a luncheon with our friends. The staff were some of the friendliest I've ever had! Thank you from the bottom of our hearts & we WILL stay with you again!
August 17, 2013
Rated 5.0 out of 5.0 by Cyclotron Great stay for anglers traveling with boats
Best place we have stayed at for fishing the Freeport area. We had 4 seperate fishing teams that stayed here, plenty of room for all 4 boats, good security and welcoming of anglers. The suites are very nice, clean and the AC is cold. The sofa bed is comfortable and ideal for 2 men staying together. We will return next year for sure.
August 15, 2013
Rated 5.0 out of 5.0 by RaymundoS3 Came for 1 day...stayed for 2
Hi Everbody!! On my way from Houston to Mexico, I came with my family to spend a day and ended up extending to 2 days, because we like the place so much. Nathan the manager and his multicultural staff are so kind and helpful that make you feel right at home. This place is just a few miles from the beaches and walkimg distance from a carwash and a minimart, it has a very cute pool, gazeebo with a grill...what else do you need? Ray & Family
August 3, 2013
Rated 5.0 out of 5.0 by Ziggster Great Rooms & Service!
We always stay at the Candlewood Suits after a day at Surfside beach with out three girls. The rooms are spacious, comfy & cool the ac cools the room quick. The large fridge is great for left over beach beverages; keep in mind the hotel has no ice makers other then the one in the freezer which takes a little while to make ice, if you want ice right away Buc-ee's is right next door so not a big deal really. I seldom write reviews but the staff at the front desk is always friendly, the pool is also great, perfect for our one night stay two or three times during the summer.
July 26, 2013
Rated 5.0 out of 5.0 by BigDaddy65 Very Very Satisfied
This was our first time staying at theses hotel. The wife and I went to Surfside for the weekend and decided to stay at this hotel. They were very accomodating in our needs and they even let us check in early as we were there early and the room was very spacious and very much up to my standards as far as cleanliness and all the ammenities were in the hotel no worries just bring your food and all the utensils/ pot /pans / plates / glasses/ coffee cups/ toaster /and even a comp popcorn was in the M/w . I have stayed in quite a few hotel and I have to say the king size bed was the best very very comfortable. I would stay there again no doubt .10 mins from surfside but it well worth the drive .
July 15, 2013
Rated 5.0 out of 5.0 by Aldean2013 Great 2 month stay in lake Jackson
Thanks to the wonderful staff that made my long business stay relaxing and enjoyable.
May 29, 2013
Rated 5.0 out of 5.0 by daveFRP Great Place For Long Term Stay - A Home Away From Home
I highly recommend a stay at the Candlewood Suites in Lake Jackson
As a long term projects worker, I have stayed on and off for 10 months.
The staff and management will help correct even your smallest concerns. They are great.
The rooms are clean, spacious and have all the components necessary for a long term business trip.
They have fast reliable internet services as well as great television station selection.
Laundry room appliance use is free.
The facility I found to be quiet with the rooms adequately sound-proofed.
The hotel's location is in a pleasant, safe area close to all amenities (shopping, restaurants, work etc.)
I would highly recommend a stay at the Candlewood, Lake Jackson and will be back whenever I am called upon to work again in this area.
May 1, 2013
Rated 5.0 out of 5.0 by Jane81 Pleasantly surprised
Rooms were spacious, well equipped, and very clean. The staff was extremely friendly and the gym had several pieces of good equipment. Overall, I was impressed and have changed my reservations at another hotel to stay here next week.
April 3, 2013
Rated 5.0 out of 5.0 by Billy8 The attention to details was great.
The full size refrigerator was a surprise along with the popcorn placed in the microware ready for poping. Can't think of anything else they could provide. I will certainly be a return customer.
April 3, 2013
Rated 5.0 out of 5.0 by ChemicalEngineer Lake Jackson CandleWood Suetes 5 Star Service
I have to give the manager credit when due. He was on the phone with priority club Reward getting my seven accouts that were created over years of traveling transferred into one account. Most people would not take the time to help someone for no reward as he did. I thank him again!
* Hotel Customer Service gets a A+
* Rooms are always clean and fresh A+
* Hotel Security is great., the parking lot is well illuminated plus the hotel is in a very seure area of town A+
I would highy recommend this hotel
February 21, 2013
Rated 2.0 out of 5.0 by Rowdy48 Non Smoking
I booked 3 days before my arrival and was told no non smoking rooms were available. They stated they would put me down for first available non smoking room from cancellations. Well, I know a non smoking room became available because my business partner booked at the last minute and received non smoking room! I told the front desk that upon check in and was told no non smoking rooms became available, flat out lie. The room smelled worse then a Vegas casino, with the windows open the entire 3 day stay. I wasn't impressed with the out dated gym and laundry facilities either. I won't stay atbthenlocation again.
February 10, 2013
Rated 5.0 out of 5.0 by aaron31 Great Hotel
Great place to stay. Very nice staff, clean rooms. Will definately stay here again next time I'm in town.
January 4, 2013
Rated 5.0 out of 5.0 by TravelsALOT4Work My Favorite Place To Stay In Lake Jackson!
Clean and roomy. Staff is super friendly. Fitness equipment could use some updating, but overall a great place to stay. As one that travels for a living, I find this to be a "home away from home" kind of place.
December 4, 2012
Rated 3.0 out of 5.0 by sherill very clean room
Swimming pool had trash floating in it.
We still sat outiside and went to use the swimming pool bathroom.
If not for the clean room, we would never book at Candlewood Suites again.
October 5, 2012