Rated 4.3 out of 5 by 79
Rated 2.0 out of 5.0 by Walter7 Not up to Holiday Inn Standards
We were visiting family in Cocoa Beach and have always relied on Holiday Inns in our travels. While the staff were helpful and courteous, the Hotel itself is dingy and the rooms are drab and poorly laid out. We could barely manage one person in the bathroom meant for two? There was only one very slow elevator in the hotel. The breakfast was cold and served on styrofoam plates, not what we expect from HI Express. There were no restaurants or shops nearby. We actually checked out 1 day early we were so unhappy. Hotel may be OK if staying overnight before a cruise, but no place for a vacation! Most overpriced hotel we have ever stayed in.
February 27, 2014
Rated 4.0 out of 5.0 by Mikeb69 Nice hotel
Nice hotel what we expect from holiday inn express
February 27, 2014
Rated 1.0 out of 5.0 by trish347 bad experience
Reserved two rooms for me and family. Both rooms unaccepable. Air conditioning did not work; room smelled; tv in front room did not work-repair person in room over 2hours trying to fix it and I finally asked him to leave. This was both rooms with poor air conditioning. Very disappointed. I am Platinum and thought I would get better service.
February 24, 2014
Rated 4.0 out of 5.0 by duces Strange but ok
We checked in at approx 3:00pm only to discover the room heater did not work. Normally, you would not need a heater in Cape Canaveral but this was during an unusual cool spell. Since was so early, I assumed we would be moved to another room......no....instead, a service person came and removed the entire unit and disappeared to return with another unit that worked so problem solved. This took approx and hour mainly because the woman at the desk apparently did not believe the heater was dead so she had to come up and push all the buttons and certify it dead.
Problem with the breakfast is not necessarily the food as never tried to eat. Did go down two of the morning we were there only to discover a complete mad house. Apparently, the restaurant area is too small for the hotel or people are coming in off the street.
All told, the hotel was clean and comfortable with a good location. We would stay again and would recommend the property.
February 17, 2014
Rated 5.0 out of 5.0 by Jefffromengland Cruise and stay
We were looking for a cruise and stay deal for our Port Canaveral cruise. This hotel ticked all the right boxes. Brand we knew, location, parking, breakfast, and transfers to and from the Port included.
Price was good too!
When we arrived we were surprised just how good the hotel was. We enjoyed it so much we stayed two further days after the cruise. First rate friendly and helpful staff including Rosalind at the front desk who really looked after us. Thank you.
Would we stay here again, without a doubt!
February 8, 2014
Rated 5.0 out of 5.0 by L.D. Driver Very friendly staff
Everything about my stay at your facility was a very positive experience. Our room was spotless and your staff was exceptional.
We stayed at several Holiday Express on our drive from Seattle and it is quite obvious that your company cares about their customers-KEEP UP THE GOOD WORK!
January 13, 2014
Rated 4.0 out of 5.0 by R and V Park and Cruise
The room and hotel were clean and comfortable. The park and cruise deal was great. No hassles and we will definitely stay again and use this service.
January 11, 2014
Rated 5.0 out of 5.0 by Babs2001 Family vacation
Perfect location. Pool and hot tub was wonderful and warm.
January 8, 2014