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Rated 4.5 out of 5 by 238 reviewers.
Rated 5.0 out of 5.0 by Great Location and Staff We stayed one night prior to our cruise. The hotel is in a great location. Walking distance to the beach (2 blocks) Dining and shopping. The staff was great. The pool has the afternoon sun so it was fun and relaxing. I would stay here again. April 21, 2015
Rated 2.0 out of 5.0 by Going Downhill Rapidly I've stayed here on several occaisions recently, and all I can say is BEWARE. This use to be a decent place, but I've decided to move to a new hotel. The WiFi here is awful, so if you need to get anytthing done, forget about it. You are forced to login and accept the terms every two hours. Not only is it annoying, but if you need to connect to your work VPN, you will be disconnected before you've accomplished anything. I stayed in Room 204, right next to the stairwell with the door that slams so violently, that it shakes the glass in the window. Not so great for sleeping. Half of the ice machines are broken, While I was there, I advised the front desk, I was told to go to another floor, where that ice machine didn't work either. For three days, I had to go hunting for ice if I wanted it. The breakfast has hit the wall! The scrambled eggs have been replaced by cheese omelets. How do they know if I want cheese? Do they know if I want cream and sugar in my coffee? Why do they serve the coffee black and offer cream and sugar on the side? Because not everybody wants cream and sugar, that's why! And not everybody wants cheese in their eggs either. So STOP thinking for me, and let me decide what I want in MY eggs! Adios Holiday Inn, I'll be staying up the road next week, and in the future.. April 19, 2015
Rated 5.0 out of 5.0 by great location hotel located right by pier and plenty of restaurants. very nice hotel. April 19, 2015
Rated 5.0 out of 5.0 by Holiday In Express Cocoa Beach Great staff makes a great experience. They are always friendly and helpful. The hotel is extremely well maintained and it is a great palce to stay. April 18, 2015
Rated 5.0 out of 5.0 by Stay before cruise My extended family stayed prior to a cruise - this was a return stay. Great location, friendly staff and for a free breakfast, it is excellent. Will return! April 16, 2015
Rated 4.0 out of 5.0 by excellent staff no view....great room, excellent staff, breakfast was great April 15, 2015
Rated 3.0 out of 5.0 by Service from some employees ruined a good stay We called for early check in and was told we could not. Jada (or Jade). Told us she would call us as soon as room was ready. We came back an hour later just to check if anything had changed. She rudely reminded us she had already spoke to us and would call when available. We took it on our own to find a place to be able to change so we could enjoy the day at the beach at least. She did not help us at all with where amenities were located. A member of the cleaning staff over heard us and directed us to common bathroom area. I wish I had her name because we really appreciated all she did for us. At 4 pm we still had not received our phone call and went back to see if we could get in room. We were able to go to room and again sorry I didn't write down name of 2nd shift front desk clerk but she was friendly and helpful. Every morning when we came down to breakfast Jada was at front desk and never smiled or acknowledged us . Not once In the time of our stay did she acknowledge us which we made several trips past front desk during her shift. In fact I was surprised at how few employees were friendly and helpful. We truly appreciated those that were though. They made up the difference. The gentleman helping with breakfast each morning went above and beyond. The cleaning lady on our floor went above beyond to be helpful as well. The workers I've listed out were the exceptions the rest of the staff made you feel like you were ruining their day by staying at their hotel. April 13, 2015
Rated 3.0 out of 5.0 by Conveniently Located This hotel is very conveniently located within walking distance from the beach and a short drive from the Kennedy Space Center. April 8, 2015
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