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Rated 4.5 out of 5 by 234 reviewers.
Rated 4.0 out of 5.0 excellent staff no view....great room, excellent staff, breakfast was great April 15, 2015
Rated 3.0 out of 5.0 by Service from some employees ruined a good stay We called for early check in and was told we could not. Jada (or Jade). Told us she would call us as soon as room was ready. We came back an hour later just to check if anything had changed. She rudely reminded us she had already spoke to us and would call when available. We took it on our own to find a place to be able to change so we could enjoy the day at the beach at least. She did not help us at all with where amenities were located. A member of the cleaning staff over heard us and directed us to common bathroom area. I wish I had her name because we really appreciated all she did for us. At 4 pm we still had not received our phone call and went back to see if we could get in room. We were able to go to room and again sorry I didn't write down name of 2nd shift front desk clerk but she was friendly and helpful. Every morning when we came down to breakfast Jada was at front desk and never smiled or acknowledged us . Not once In the time of our stay did she acknowledge us which we made several trips past front desk during her shift. In fact I was surprised at how few employees were friendly and helpful. We truly appreciated those that were though. They made up the difference. The gentleman helping with breakfast each morning went above and beyond. The cleaning lady on our floor went above beyond to be helpful as well. The workers I've listed out were the exceptions the rest of the staff made you feel like you were ruining their day by staying at their hotel. April 13, 2015
Rated 3.0 out of 5.0 by Conveniently Located This hotel is very conveniently located within walking distance from the beach and a short drive from the Kennedy Space Center. April 8, 2015
Rated 5.0 out of 5.0 by Spring Training Relaxation Cocoa Beach Holiday Inn Express was a great place to stay while going to spring training baseball games. We enjoyed the short walk to the ocean. Great swimming pool and spa at the hotel. All the staff were friendly and knowledgable and remembered us as we came in and out. We used the washer and dryer, exercise room, pool and spa. Great location to the beach, stores, and restaurants. Would love to come back next year. Great staff! April 7, 2015
Rated 5.0 out of 5.0 by Great Location and property Within walking distance to beach and pier 3 blocks directly across street and grocery store directly behind....stayed in VIP suite lots of room for family 3 rooms well kept always stay here when vacationing for beach fun April 7, 2015
Rated 5.0 out of 5.0 by Comfortable pillows and bed Jade has always been top notch in taking care of our needs. 10+ for her hospitality April 5, 2015
Rated 5.0 out of 5.0 by Excellent Stay Everything from the pool to the staff was great. Slightly high on price, but it was spring break with a rocket launch happening, so to be expected. April 5, 2015
  • 2015-04-16T10:23:58.737-05:00
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