Rated 4.0 out of 5 by 300
Rated 3.0 out of 5.0 by mcomiff Renovated property, but some challenges remain
My wife and I are both Platinum members of IHG, and our biggest frustration with the IHG program is the lack of status recognition on award stays. The manager greeted us warmly at check-in and gave me 1 free drink at the bar (when the room was 2 people) - we received 3 free drinks on a paid stay at Miami Beach Holiday Inn, so this seemed a bit stingy.
We were "upgraded" from what I assume was an interior facing room to a "coastal view" king room. The room itself was very modern, obviously newly upgraded, and the fridge and microwave in the room came in handy. The balcony had a view of the ocean in the background, but the foreground was the parking lot and the roof of the meeting spaces below with AC units and other not so pretty amenities. The mattress wasn't the worst I've slept on, nor the best. Just an average bed. Probably a bit under par if I was paying $150/night or more.
The refurbished bathroom is nice, albeit small. The only mystery is why the toilet wasn't centered in the empty space between the side wall and the shower wall. It was really close up to the shower wall, which meant you hit the shower curtain when trying to use the toilet.
The pool area is nice, but really cramped. The wife complained of too few pool chairs, but there isn't really room to put more down because of the cramped space.
The deck with the bar area is well done, and staff was very attentive and friendly.
The biggest complaint with a full house was that there's only 2 elevators for 8 floors of rooms. I've been in small 2-story hotels that have 2 elevators. It took a while to get an elevator, and when you got on one, it stopped at every floor in both directions.
All in all, this isn't a bad place to spend time at the beach. It was completely worth the 5,000 points per night on the Point Breaks offer, and we have one more weekend booked in August. We're hoping to get a better upgrade to a suite for the next visit to try that room type out for a good comparison of the value proposition.
July 26, 2013
Rated 5.0 out of 5.0 by Robbob1 Great Experience
We were there for a family reunion. we were late in making our reservations so were not able to get a room with two beds. the hotel gave us a room with a pull out sofa in stead of a cot. the room was great but the sofa left something to be desired. However I feel confident that the sofa was better than a cot.
Our stay was great and we have no complaints at all.
July 26, 2013
Rated 5.0 out of 5.0 by Johnny566 Get away
We stay a lot at this location, and after extensive refreshing this property is again one of the best places to stay. We were surprised that they did not recognize us. We had a couple room mechanical problems, but they were corrected quicker than expected.
July 18, 2013
Rated 5.0 out of 5.0 by LauraKY Great spot for a beach getaway
My family loved our stay at The Crowne Plaza Melbourne Beach. It has a great location that truly is oceanfront, with a lovely, uncrowded beach and a spacious,well appointed patio overlooking it. The kids loved the pool too. The rooms are very up-to-date and comfortable and the food was excellent. It was a great spot to unwind after our visit to the Orlando theme parks, and just an hour away. We plan to return!
July 18, 2013
Rated 2.0 out of 5.0 by BoilermakerWife Not sure what happened.....
My family and I stayed here during the Memorial Day weekend and had a wonderful time. The room was great, the price was right, the location was absolutley wonderful. I recommended the hotel when we needed to make another trip for the 4th of July. Upon check in, the rooms we reserved we not available, although the hotel did make accomodations, it was not the suite we had reserved, forcing us to spend a substantial amount of extra money feeding our party of 16. Although check in was at 4:00, our rooms were not ready until 5:30. There was a group of foreign exchange students staying at the property that weekend, and they were permitted to over take the pool area, injuring a small child in the process, run the hallways at all hours of the night, slamming doors and generally being rude. The toilets in several of our reserved rooms malfunctioned, flooding the rooms, damaging suitcases. Then the elevators starting malfunctioning. While I appreciate the hotel being fully booked for the holiday weekend, and things happen, but for the price, I did expect alot more.... I am not sure what happened between the end of May and the beginning of July, but we will not be back.
July 16, 2013
Rated 5.0 out of 5.0 by lander8 Very Friendly & Helpful Staff Felt Welcomed
Also the cleanest newest hotel Ive been to. Free upgrade for priority members. Loved the balcony with table & chairs. Free internet a must have for me & they had it. Very convenient microwave & mini fridge in room. Only wished they had a breakfast & lunch buffet. Close to everything. Huge hotel with plenty of walking space both indoor & out for exercise. Very nice scenery & setup indoors.
July 13, 2013
Rated 1.0 out of 5.0 by Walter7 Musty, noisy, dingy room
The oceanfront balconey room we reserved was not provided to us, and not even an apology was made. We were placed in a ground floor room behind the pool and bar. The room was musty, not just beachy musty, and reeked of smoke, though a nonsmoking room. We left the next morning and cut our trip short. Great disappointment. Desk staff not helpful.
July 11, 2013
Rated 5.0 out of 5.0 by Indigogirl1976 A very enjoyable stay
We used some points breaks to stay here. We booked 2 rooms. We arrived early (11am) and were allowed to check in. We were given adjoining rooms. The rooms were beautiful and very comfortable. Staff were excellent, the pool was great although finding the pool towels took me a while (you had to ask at reception for them). I would stay here again.
July 10, 2013
Rated 5.0 out of 5.0 by ruth48 Exceptional staff
A great experience...staff exceeded all expectations. Recommend this property 100%.
July 4, 2013
Rated 4.0 out of 5.0 by JGarl64 Great Value
Great value for the money. Rooms were clean and well appointed, but there are older style bathrooms with small-ish counter space. Love the beachfront and used the pool daily. We would definitely stay there again.
June 30, 2013
Rated 4.0 out of 5.0 by svh08 Great Family Vacation
Every summer we choose a different spot to venture to. This summer after our visit my kids begged that this be our "spot" where we come every year. The view was amazing, the water clear and blue, waves were big and there were coral reef rocks all over. Great location on the beach and the town has lots to offer! The rooms were clean, pretty. The pool was big and fun and they have a chocolate shop in the lobby! We will be back.
June 28, 2013
Rated 4.0 out of 5.0 by Dinna Great front desk staff!
We have stayed here often and are always impressed with the people who work here. They are why we keep coming back. If a problem arises, they quickly remedy it. We will be back!
June 23, 2013
Rated 4.0 out of 5.0 by Setman2000 Everything was great!!!
nice hotel in a great location on a beautiful beach with a good staff and clean rooms had a very fair price what more can you ask for.
June 23, 2013
Rated 4.0 out of 5.0 by hickman1 Very comfortable and easy stay
Very pleased with stay at hotel. Was impressed with inside appearance, room comfort, and proximity to beach. I would definitely stay here again.
June 22, 2013
Rated 5.0 out of 5.0 by kidsmom3 We were happy with our stay.
This hotel employs courteous and professional people! Every employee we encountered worked hard to satisfy our every request.
We enjoyed our stay. Thank you all!
June 19, 2013
Rated 4.0 out of 5.0 by TeamUnderpressure Food & Bar Service
The bar staff was sort of rude and the outside dining was less than desirable. Much improvement needed.
June 17, 2013
Rated 5.0 out of 5.0 by NJGPZ Great Hotel, Fantastic experience
We stayed at the Crowne Plaza, Melbourne in June 2013. The staff were superb and extremely helpful. Excellent location and facilities. We'll definitely be returning again soon
June 16, 2013
Rated 5.0 out of 5.0 by LenoreS Great ocean front property
We stayed for a four day weekend to attend a wedding in Melbourne and were very pleased with our stay. Our room was an end cap balcony in the south tower that had a perfect view of the beach and a quiet side wrap around. We could just hear the music from the open pool bar-cafe, and could shut out the sound completely by closing the balcony sliding glass door. I doubt we would have been happy in the rooms overlooking the pool that had shared balconies or open walkways. There was a lot of kid noise and traffic in those areas, however, our end cap room as private and we were not troubled by other guests. The bathroom was smallish and lacked good sink counter space, but the room was well appointed and very comfortable for its size. We definitely recommend this hotel and will return when we go to area again.
June 16, 2013
Rated 5.0 out of 5.0 by surobi Nice spatious room and friendly helpful personnel
I was very much surprised from the first impression in the hotel. The personnel in the reception tokk good care of our belongings and we were introduced in a nice manner. The room was very spatious and clean, not to forget the TV, net access, and all the other items that make a hotel worth booking. A nice bar with good service and the location on the beach and, you name it. Breakfast was outstanding, whtaever you wanted was there.I will certainly return to this beautiful location in 2014. Think about this hotel before you go somewhere else!
June 10, 2013
Rated 5.0 out of 5.0 by Huskers Much better than we expected
What a great surprise to find a motel with clean rooms, great reservation specialist, pleasant and friendly front desk personnel, hard working lounge employees, and very accomadating breakfast buffet staff. Our trip was a very quick stop and everything went very smooth from making the reservation to checking out. We needed two adjoining rooms and the reservation specialist and the front desk made this happen. The motel was having a 20 year high school reunion the day we were there and the lounge was packed, but the guy and gal working the the lounge did a great job keeping everyone happy. We had a tremendous breakfast buffet. Our waiter took care of our group of 6 with no issues at all. I am a platinum priorty member and I felt the entire staff did an outstanding job making our brief stay very accomadating. We will definitely stay at this motel again. We didn't have the time to take advantage of the beach this trip, but the motel beach looked awesome and well cared for. We redeemed points this stay, but the price listed on the web page seemed very reasonable for all the amenities and the great location. Thanks for a great stay! Ron & Donna and family from Nebraska
June 10, 2013
Rated 5.0 out of 5.0 by TheColonel Why Elsewhere?
The site is terrific, the hotel well maintained, the staff friendly and able, the food excellent, the layout useful. One may not "need" a beautiful ocean view, beach, and pool - but they are a nice bckground even for a dull business meeting! Be there - join me and my lady - we'll be back! the col
June 7, 2013
Rated 4.0 out of 5.0 by Runman67 Great Location
You can't go wrong here for the value. Some nice facilities for eating and entertainment near by. If you put the address in your GPS make sure you use Indiaatlantic as the city. Lou's Blues is fun, Bazzarro's Pizza is a must and Sun on the beach is great for breakfast known locally as S.O.B.e
June 7, 2013
Rated 4.0 out of 5.0 by donnac327 Comfortable rooms and great sweet shop
I have always liked this hotel and have always tried to stay here when traveling on business. However, I was a little disappointed that even though the hotel parking lot looked half empty, I was still place in a room by the road. I thought my priority club status or the fact that I stay so often might have rated me a better room. As a business traveler I like staying on the beach. It is a great stress reliever. So as a result, I am in Melbourne this week and I stayed at one of the other hotels and got an oceanfront room ( I didn't even have to ask). So I will be looking at other alternatives instead of instantly staying at the Crown Plaza.
June 6, 2013
Rated 5.0 out of 5.0 by DBWinterGarden Great Melbourne Hotel
I was pleasantly surprised with our stay at the Melbourne Crowne Plaza. We live in the Orlando area and wanted a short drive and a nice beach hotel to spend the night in. Got both and at a great price.
Super friendly staff, nice king room and awesome location. This was our first trip to Melbourne. We typically go to Cocoa or New Symrna but Melbourne is my favorite East Coast beach.
Love the outside deck/pool area and the one-man-band was a nice bonus.
We'll definitely go back!
June 3, 2013
Rated 5.0 out of 5.0 by Rickus1 Exceptional property
What more can be said? This property leaves nothing to be desired in a hotel. Staff, service, room, and food is of the best . I will be staying here on a return trip.
June 3, 2013
Rated 4.0 out of 5.0 by Skibum121 comfortable bed and clean room
The room and room service was great but the bar downstairs by the beach had terrible service. We were ignored for over 15 minutes before we were able to buy a drink.
May 30, 2013
Rated 5.0 out of 5.0 by jerseyjan Great Trip
Rooms were great, Staff better that great and had a fabulous time.
May 29, 2013
Rated 4.0 out of 5.0 by Osuengineering Room without a view
Staff was super friendly, the pool beautiful, location from the beach ideal. My only complaint was that we go one of the few rooms without a view. Our window looked directly into the elevator and laundry. When it rained we were stuck in a room withNO natural light and NO place to sit out side. We were there for multiple days so it was a disappointment.
May 26, 2013
Rated 4.0 out of 5.0 by dirilio service was very good...but...
no complaints about service, but, when we got to the room, there was no shampoo, conditoner, lotion or soap...we had to call for these items...and when they bought the items they were not enough...we had 5 rooms in the same floor, a wedding was taking place and all family was gathered...in my room there were 4 ladies and we needed extra items...your staff were very accomodating and food was excellent in the patio...the breakfast was poor..thank you
May 26, 2013
Rated 5.0 out of 5.0 by gramster2 Wonderful Stay
Many family members spent the weekend with us at the Crowne Plaza to celebrate a graduation. From beginning to end we thoroughly enjoyed our stay. Staff were professional, welcoming and curteous. The accomodations were spotless and the location of the hotel wonderful. The catering staff also did an excellent job on the graduation party pool/oceanside. We would not hesitate to recommend the Crowne Plaza for an event or just a weekend getaway. Thanks very much.
May 24, 2013